1 to 3 of 3 Contract Incident Management Jobs in the Midlands

both their main office location and other remote sites in your region. • IT Equipment Setup & Handover to Users within the Business • IT Equipment Asset Management/Stock Control • Incident Management – Resolving all IT Incidents/Service Requests which are under your remit. • Basic Network Connectivity Demands • Basic … Network Incident Management Troubleshooting • Supervise 3rd Party Engineers undertaking installation, configuration, repair and decommission of depot IT. • Windows Active Directory - Domain Account & Access Rights Management • New Site Setups & Decommissions o Network Connectivity – LAN & WAN o IT Desktop Connectivity – Monitor, Docking Station, Keyboard & Mouse setup. • Printer Connectivity Demands … Strong interpersonal and relationship skills are required to work closely with both managers and employees within the business and colleagues in both IT Site Management and User Engagement teams across the UK. Time & Task Management are key skills which are required to deliver to strict deadlines to ensure more »

DESIRABLE Key responsibilities: Application and infrastructure planning and testing including integrations Maintaining CI/CD pipelines Automation implementation Guidewire Cloud Console configuration On-call, incident response and incident management Monitoring the software development process through its entire lifecycle and ensuring adherence to security standards Regularly updating or … such as Kanban and experience of Scaled Agile (LeSS, SAFe) would be beneficial Deep knowledge required of following tools/technologies Containerisation tooling and management in particular, Docker & Rancher CI/CD tooling such as Octopus Deploy, Azure DevOps, TeamCity, Artifactory & GitHub IaC configuration tooling such as Chef/ more »

designing, engineering and validating the products of tomorrow for the worlds leading manufacturers. Due to our continued growth we are now recruiting for aProblem Management Specialistto be based at our customer site in Gaydon. Job Purpose We are seeking a proactive and analytical Problem Management Specialist to join … with cross-functional teams to prioritize and resolve problems. Document problem resolution processes and best practices. Monitor and report on the effectiveness of problem management activities. Identify trends and patterns to anticipate and prevent future incidents. Participate in incident reviews and post-incident analysis meetings. Drive continuous … improvement initiatives to enhance the problem management process. Provide guidance and support to other team members on problem management practices. Participate in scrum ceremonies e.g. Sprint planning, review, retrospective, stand-up Knowledge/Experience Essential : Relevant experience in Problem Management. Proven experience in problem management/incident more »