1 to 3 of 3 Contract IT Support Jobs in the North West

Job summary IT Support Technician Permanent, Band 5 - 37.5hr Love diagnosing and solving complex IT problems for others? Interested in continuing your IT career within the NHS? Would you enjoy being part of a team who are involved in implementing technologies which support both transformation … and innovation? If you do, this could be the job for you as we are currently looking to recruit an IT Support Technician to join the team based in Maglona House. The team provides remote and field based support to our user base both in clinical and … clinical settings across North and West Cumbria. As well as supporting end user devices within the operational environment (hardware, software and firmware), you will support the delivery of projects. Main duties of the job As a member of the team you will play a valuable part in delivering support more »

IR35 Urgency: Immediate start, enhanced DBS required or must be willing to obtain one. Summary: The Senior ICT Technician will provide customer-focused ICT support services. This role involves maintaining service delivery standards and providing hardware and software support to ensure high service levels. Systems & Facilities: Mixed Microsoft … Office, Exchange and SharePoint 2010, Symantec Backup Exec 2012, Smoothwall, SIMS, Meru wireless, EasyTrace cashless catering Key Responsibilities: Provide first and second-line technical support in a Service Desk environment Manage incidents assigned to second-line support within agreed SLA Escalate unresolved incidents and report third-party service … requirements Record and update problems in the Service Management Systems (SMS) Support Service Manager with status updates and additional duties as required Ensure compliance with security requirements and Change Control Procedure Monitor call queues and ensure SLA compliance Make recommendations for service and performance improvements Key Requirements: Proficiency in more »

what we do, in an open, collaborative and respectful environment. How will you CONTRIBUTE and GROW? Are you solution oriented with a passion for IT and delivering exceptional customer service? Do you want to be a part of a small business technology team in a multinational company? The Primary … evolution Covers key tasks for BAU operations outside own technology scope Are you a MATCH? Ability to explain complex ideas to those with limited IT and systems knowledge Verbal and written communication skills Listening ability and patience Extraordinary customer service and relationship management experience Troubleshooting, analysing and solving problems … pressure Works effectively as part of a team Relevant Information Technology or Computer Science qualification (or other formalised training) Previous experience of working in IT ERPs: SAP ECC6, AS400 (multiple instances) Commercial applications: Salesforce Lightning Databases experience Driving Licence for the ability to drive to Air Liquide and Energas more »