North Cumbria Integrated Care NHS Foundation Trust
part in delivering support to a wide range of hardware and software solutions, including (but not limited to) desktop workstations, laptops, mobile carts, iOS & Android devices, printers, fixed and mobile telephony. A good working knowledge of Active Directory and SCCM are needed to be successful in this role, as more »
to provide temporary 2nd line support assistance. This is an excellent opportunity to work both independently and collaboratively, supporting hardware and software for Samsung Android tablets and phones using Intune. Key Responsibilities: Provide basic Level 2 support, including greeting walk-in customers and logging faults. Troubleshoot and configure computer … Provide backup/overflow telephone cover for ICT Helpdesk as required. Requirements: Broad range of skills covering both hardware and software. Experience with Samsung Android tablets and phones. Proficiency in Intune from Excel spreadsheet. Strong troubleshooting skills and ability to work independently. Proactive, customer-focused attitude with excellent communication more »
