1 to 2 of 2 Contract IT Support Engineer Jobs in the North of England

I'm recruiting for an IT Support Analyst contractor to provide IT Support for users at a client based in Sheffield. This is an initial 6 month initial contract with scope to extend on a regular and ongoing 6 month basis and will involve a mixture … order to be considered for this role you will need to demonstrate knowledge and a background in: * Hardware and Laptop/PC builds and support * Remote and some telephone support * MS and Application support - Active Directory, Group Policy, O365 knowledge, bespoke apps. * Customer service and communication * Microsoft … Windows 10/11 support * Hardware and basic phone/network/printer troubleshooting * End User Migrations * Application Support If you feel you have the relevant experience please send your CV ASAP for consideration and a potential interview. This role has been deemed inside of scope for IR35 more »

IR35 Urgency: Immediate start, enhanced DBS required or must be willing to obtain one. Summary: The Senior ICT Technician will provide customer-focused ICT support services. This role involves maintaining service delivery standards and providing hardware and software support to ensure high service levels. Systems & Facilities: Mixed Microsoft … Office, Exchange and SharePoint 2010, Symantec Backup Exec 2012, Smoothwall, SIMS, Meru wireless, EasyTrace cashless catering Key Responsibilities: Provide first and second-line technical support in a Service Desk environment Manage incidents assigned to second-line support within agreed SLA Escalate unresolved incidents and report third-party service … requirements Record and update problems in the Service Management Systems (SMS) Support Service Manager with status updates and additional duties as required Ensure compliance with security requirements and Change Control Procedure Monitor call queues and ensure SLA compliance Make recommendations for service and performance improvements Key Requirements: Proficiency in more »