in analysing complex issues, troubleshoot effectively, and provide timely resolutions in a fast-paced environment possessing a logical and methodical approach to structured problem-solving and critical thinking techniques. Solid understanding of IT security principles and practices (CyberEssentials, GDPR/DPA), including user access control, data encryption, authentication more »
boarding and de-provisioning. Essential Skills & Experience: Proven experience in a service desk BAU environment Windows and Mac operating systems Strong troubleshooting and problem-solving skills. Ability to work both independently and as part of a team. Excellent communication, customer service and interpersonal skills. Previous experience in a more »
producing priority recommendations for improvements. Implement approved improvements to enhance the efficiency and effectiveness of our email/messaging systems. Key Personnel Attributes: Problem-Solving Skills: Ability to analyse complex issues, troubleshoot effectively, and provide timely resolutions in a fast-paced environment. Security Focus: Solid understanding of IT more »
