Contract People Management Jobs in Reading

1 to 1 of 1 Contract People Management Jobs in Reading

IT Infrastructure Ops Performance Manager - ITIL - OSS/BSS/CRM

Reading, Berkshire, United Kingdom
Project People
typical planning horizon is variable and aligned by Service reporting that can be adhoc, weekly, monthly, quarterly. * Accountable for the day to day operational management of our various service providers, through operational governance, escalation, and management of Service Levels. * Accountable for driving improvements to the operational environment by … with the partners. Essential Skills: Toolsets for data driven operations - i.e. writing reports/dashboards using the below tech stack. = Dynatrace, Helix, Splunk etc People management experience - managing a diverse team Knowing the IT estate/strong IT architecture - knowledge of OSS/BSS/CRM/ORM … which supports apps and websites ITIL Experience of working with and influencing various levels of management, building relationships and influence across teams and a wider community of other leaders and managers. A clear communicator. Ability to design, create and establish reporting/scripting and the ability to use Excel more »
Employment Type: Contract
Posted:
People Management
Reading
10th Percentile
£368
25th Percentile
£450
Median
£626
75th Percentile
£663