in Trac. Person Specification Qualifications Essential Educated to Diploma level in an IT related subject or equivalent experience ECDL or equivalent experience in supporting Microsoft Desktop applications Desirable CompTIA A+ Hardware or equivalent CompTIA A+ Software or equivalent Microsoft Certified Desktop Support Technician (MCDST) ITIL Foundation qualification or … Experience Essential Experience in 1st line support role Experience of implementation and support of computer systems, software and networks Operating systems including all current Microsoft Desktop OS (Windows 10/11) Sufficient knowledge of computer hardware to support fault diagnosis to component level MicrosoftOffice Suites more »
fault investigation tasks based on agreed processes and procedures or providing recommendations and proposed changes for service improvement. Apply advanced keyboard skills with using MicrosoftOffice, Teams, and Visio. Ability to utilise remote support applications for day-to-day support services. Supporting the installation or replacement of more »
projects through a multi-disciplinary, multi-organisational and cross boundary approach. The post holder will be based at an NHS Executive, Cancer Network office and be willing to travel across sites within NHS Wales. The ability to speak Welsh is desirable for this post; English and/or … PPM Professional - PRINCE2 and Managing Successful Programmes, or demonstrable practical experience. Educated to relevant Masters Degree level or equivalent experience. Demonstrate working knowledge of MicrosoftOffice packages. Desirable ECDL Level 2 or equivalent. Experience Essential Management experience in a senior role including staff management. Experience of successfully more »