Service Desk Analysts x 2 Position 1 - 12 month fixed term contract Position 2 - Fixed term contract until 31st December 2024 (7 months) Salary: £27,000k-£28,350kpa Mon-Fri (Hybrid, 1 day in office) Based: Epsom Do you have experience providing high quality support for an IT Service … days over 5 years of service. Matched Pension contributions of up to 5%. IT Support *Respond to support requests received via telephone, Service Desk , email and face to face *1st/2nd line support desktop/application/telephony support *Responsible for ensuring Incidents and Requests are managed … in the out of hours on call rota (additional remuneration provided) Essential * 2years demonstrable experience of 1st and 2nd Line IT Support in a Service Desk environment, including: Application Support including (but not limited to): Office 365 Administration Office 365 Applications Active Directory SSO Knowledge OKTA Crowdstrike Zoom Video more »
have previously held this and be happy to go through this again. ROLE OVERVIEW: Main responsibilities: We are looking for a team orientated, highly customer focused and enthusiastic Deskside/migration Engineer to support our client during a desktop migration project assisting the customer with pre and post … links, and on site parking is available ESSENTIALS SKILLS/QUALIFICATIONS: Excellent interpersonal communication skills, positive and engaging manner and a high degree of customerservice aptitude. Support experience in either a Tech Bar (Walk in Centre) or direct end user desk side support. previous experience in an … manage own time effectively. Ability to work independently (but still part of a larger team) Self-motivated achiever who gains satisfaction from providing excellent customer service. If you have the skills required for this role, apply now more »
Staines, Surrey, United Kingdom Hybrid / WFH Options
Proactive Appointments
Oracle). Excellent written and verbal communication skills with the ability to clearly articulate solutions to complex technical problems. Personal commitment to quality and customer service. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who more »
Would you like to work for Opus, one of the UKs largest independent Managed Service Providers who have recently been recognised as Very Good in the Best Companies to work for Awards? Due to our impressive consistent growth within the IT & Telecoms sector, we have an exciting 12 month … run Reviewing & amending pricing for customers where required Ensuring central spreadsheets & databases are maintained correctly for ongoing effectiveness and accuracy Checking billed data against customer orders & manually bill non-automated billed services Dealing with customer billing enquiries and closing accounts Liaising with other depts to ensure and improve … received & raising supplier claims Working with your line manager to improve on mistakes, identify ways to improve processes and drive forward efficiencies Provide Sensitive Customer Point of Contact Crown Commercial Reporting Complex Billing queries Salary c£40k DOE 25 Days Holiday + 8 Bank Holidays Hybrid opportunity (3 days more »
