has moved in to the Configuration Manager role. You must have strong technical hands on experience with ServiceNOW including good understanding of the ServiceNow CMDB and DataModel (CSDM), setup, configuration etc. You must be able to identify and troubleshoot when things are wrong, able to update CMDB, deal with escalated … as such the team is divided into three key areas. These are: * Reactive SCM: The core BAU activities, responding to requests to update the CMDB or onboard new services. * Proactive SCM: Identifying errors or gaps in SCM data within the CMDB and resolving them. * ITOM Visibility: The deployment and operation … Mapping. Roles & Responsibilities: As a Configuration Manager, you will play a crucial role in ensuring the accuracy and integrity of our ConfigurationManagementDatabase (CMDB) by ensuring that all Configuration Items (CIs) are effectively managed. Your daily responsibilities : * Plan, manage and control the process of managing data within the Configurationmore »
Employment Type: Contract
Rate: Up to £550 per day + Inside IR35 rate to Umbrella
incident management, setting and improving the operating model for change managers, CAB, and incident managers. Possess deep knowledge of configurationmanagement, ensuring a healthy CMDB lifecycle in collaboration with the configuration manager. Improve service request management to reduce costs and increase satisfaction. Establish meaningful ITSM metrics and key user circles more »
the delivery of IT change initiatives, an advantage would be experience of application delivery, business analytics, CRM tooling, IT automation, App & Data integration and CMDB tooling. You will also have Experience assuring outputs from either strategic change projects or third parties against architectural designs and ensuring adherence to policies, standards more »
delivery of IT change initiatives is essential, with additional experience in application delivery, business analytics, CRM tooling, IT automation, app and data integration, and CMDB tooling being advantageous. Key attributes include the ability to identify unique security requirements of change initiatives, communicate security needs effectively with a diverse set of more »
delivery of IT change initiatives is essential, with additional experience in application delivery, business analytics, CRM tooling, IT automation, app and data integration, and CMDB tooling being advantageous. Key attributes include the ability to identify unique security requirements of change initiatives, communicate security needs effectively with a diverse set of more »
the delivery of IT change initiatives, an advantage would be experience of application delivery, business analytics, CRM tooling, IT automation, App & Data integration and CMDB tooling. The right candidate will be able to identify the unique security requirements of change initiatives, communicate security needs effectively with a wide set of more »
contract Start ASAP £550 - £600 per day - INSIDE iR35 London - Hybrid Your day-to-day role will include: Developing and maintaining BMC Discovery and CMDB components. Work on user stories and ensuring they are updating until closure. Participate in data assessments and recommend standard methodologies in tool. Analyse requirements and … when required. Liaise with other teams when additional support is needed. Technical Skills: Understanding of the Common Data Model and experience in extending the CMDB data model. Understanding of Service Blueprints, Service Definitions and Service Modelling in the Atrium CMDB Thorough understanding of normalization and reconciliation processes and configurations. Experience … with the following: Atrium Integrator. Utilising CMDB REST API to develop automation. Smart Reporting or Helix Dashboards for CMDB. Administering, maintaining, and updating Discovery Scanners, Proxies, Outposts and Consolidators. Solve discovery scan failures and credential problems. Developing TPL Patterns and Syncmappings. Linux, Windows, VMware, Storage systems and Network Devices. Linux more »
JavaScript Skills to parse the right information. Experience of creating tag-based service maps and dynamic CI groups where appropriate is also preferable. ServiceNow CMDB data model (CSDM) & ServiceNow ITOM discovery experience and good general sys admin technology background including scripting. 6+ Month contract position. UK but Remote Please click … within ServiceNow including creating pattern extensions for bespoke products using ServiceNow Pattern Designer - ServiceNow discovery pattern development * Scripting - Java Regular Expression RegEx. JavaScript * ServiceNow CMDB data model (CSDM) * Business application architecture * Familiarity with Infrastructure (Windows Server, Linux), Virtualisation (VMware, Hyper-V) and Network architecture (switches, routers, firewalls, OSI network model more »
best practice CSDM (Common Service Data Model) implementation - 3 resources *3 x CSDM developers/technical consultants o5+ years experience with ServiceNow, including ITSM, CMDB and CSDM oExperience designing and building CMDB data models aligned to CSDM best practice framework. oExperience working with client stakeholders to build service maps for … critical business services in ServiceNow CSDM oExperience running design workshops, creating data models and recommending solutions aligned to ServiceNow best practice oExperience integrating ServiceNow CMDB with other data sources LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the more »
