Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
SF Recruitment (Tech)
Working with a leading business in Birmingham in their search for a Service Transition Manager/Release Manager to join them on a fixed term contract until July 2026. Paying up to £54,500 base + 14.5% pension contribution and more »
Devices (MMD) Build - Refurbishment, OS Installation, Application installation via Intune/SCCM, Active Directory Management. * Providing support for Desktop/Laptop in MMD infrastructure * CMDBManagement * Providing Desktop Support and addressing tickets for WIN-10 Deployment related issues and requests. * Hand hold customer in installation of any applications, 1st Level more »
projects and purchasing requirements Requirements: Proven experience in IT asset management and procurement Intermediate Excel skills; Power BI experience is advantageous Familiarity with ServiceNow CMDB or similar software Strong skills in vendor management and contract oversight Excellent organisational and communication abilities Desired Skills: Knowledge of ServiceNow, MS Windows, MS Office more »
request at a scheduled CAB meeting. Report back on successful, deferred, or failed changes to CAB. Ensuring that Unified Communications infrastructure ConfigurationManagementDatabase (CMDB) is kept accurate and up to date throughout the asset life cycle and ensure that all capital assets are recorded on the Capital Asset Register. more »
Designer will be tasked with redesigning service management services across IT, Finance, HR, Procurement, Research, Procurement and others. The scope will include service catalogue, CMDB, incident, problem, change, knowledge management, service desk and major incident. Service Designer- Higher Education- Service Management-ITIL- Essential Experience Knowledge of service architecture and design … Ability to employ service data models, and application within both IT and business services. Service user experience design, self-service design, driving self-service (CMDB & auto-discovery ) Knowledge of service management platform technologies, and how service management platforms enable service experience and realisation of efficiencies Experience of service transformation including more »
support improvements in teh companies Service Now and associated reporting environment, aligned to the following outcomes of NIS Reporting, Remote access requests and NIS CMDB Process . Skillset - Essential Current Accreditation, Vancouver+ Sys Admin accreditation Implementation Specialist accreditation ITSM CMDB - IT Assets with OT Attributes, etc Dashboards Notifications review REST …/SOAP Integrations Skillset - Desirable OTSM OT CMDB OT Incident OT Change OT Problem - TBC Reporting & Performance Analytics Power BI integration and Data Lake Sync (Rullion are a recruitment agency) Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants. more »