1 to 6 of 6 Contract Customer Engagement Jobs in the UK

efficient delivery of their award-winning programme delivery in the pursuit of domestic and business water efficiency, wastage fixes (low-level plumbing repairs) and customer engagement activity. As a key member of the Water Efficiency Senior Management Team and supported by wider teams across the organisation, you will more »

on an initial 3 month contract. The role will guide and coach the organisation through a period of transformational change in relation to their customer service through cutting edge AI technologies. They are committed to enhancing customer satisfaction by providing seamless interactions that helps their customers find or … our contact transformation strategy. You will play a pivotal role in leading and guiding us to craft intuitive and engaging conversational experiences that prioritize customer satisfaction and streamline customer interactions. Your primary focus will be on laying the foundations, operational practices and governance for us to efficiently route … customers based on their intent, leveraging advanced AI capabilities to optimize self-service options, and continuously improving our conversational systems to meet evolving customer needs. AI Chat & Conversational Specialist (3 Month Contract) - Requirements Bachelor's degree in Computer Science, Human-Computer Interaction, Linguistics, or a related field. Or professional more »

month Fixed Term Contract Our Customer Engagement Team are looking for a customer orientated professional with knowledge of SIMS (Schools Information Management System) on a 6 month Contract, who has excellent relationship building skills and relishes providing customers with value added systems to help them achieve their … customers from a multitude of angles allowing you to provide the best solutions and support. You will be responsible for managing the post-sale customer relationship, providing guidance and practical support to ensure customers receive a return on investment in our products and services, driving usage and increasing reference … customers' challenges and business priorities to drive increased, confident usage of the SIMS software suite Develop a highly collaborative and positive relationship with the customer, managing adoption, driving usage and customer satisfaction Work closely with schools on their MIS, offering support and guidance on key objectives Managing own more »

largest digital and technological transformation program. Purpose/Objective of the Job: Support seamless interaction between brand (Marketing, Medical, Access) teams, Worldwide Production and Customer Engagement Platform teams, Business Information and Analytics (BI&A), IT, Matrix teams, and agencies. Partner with the business to develop brand omnichannel strategies … brand campaigns, tactics, and programs to drive operational effectiveness, business impact, and meet objectives. Leverage omnichannel capabilities, enterprise standards, and best practices to drive customer engagement for the brand. Minimum Requirements: Bachelor's degree. Experience in omnichannel strategy, including marketing strategy, brand planning, omnichannel campaign design (personal & non … personal), customer journey design, marketing operations, campaign management, and tactical implementation. Competencies - Knowledge, Skills, Abilities: Experience in omnichannel planning and digital communications, including: Websites; multi-screen/responsive web design. Email campaigns. Display advertising development. Search engine optimization. Search engine marketing. Interactive visual aids. Remote engagement. Social media execution. more »

Overview: The Conversational AI Product Manager will drive the development and implementation of AI-driven conversational solutions. This role involves shaping the future of customer engagement, working with cross-functional teams to create technologically advanced products that deliver exceptional user experiences. Responsibilities: - Lead the end-to-end product … for conversational AI solutions, from ideation to launch and beyond. - Collaborate with client teams to define product vision, strategy, and roadmap. - Gather and prioritise customer requirements, ensuring products meet and exceed user needs. - Develop detailed product specifications and user stories, and work closely with engineering teams to ensure timely more »

based in Milton Keynes Immediate starts available! Salary: £26,000 per annum The Role: An exciting opportunity has emerged to join our client's Customer Experience team as an Artworker. You are responsible for helping customers get the most out of their creative products by ensuring they have a … consistently high quality and personalised experience. Key Responsibilities: Adapt existing artwork to alternative layouts and/or formats in line with customer briefs and their brand requirements. Creating and managing our 'Pick your own templates and requests, making changes and uploading to the Online Hub. Carry out proof checking … to customer. Ensuring high standards of work are kept across the team. Handling New Orders in a timely and efficient manner. In line with customer briefs and their brand requirements whilst ensuring they are delivered within team KPI requirements. Be an expert in our design service, responding to customers more »