1 to 7 of 7 Contract Customer Experience Jobs in the UK with Remote Work Options

Customer Complaints Specialist Remote working - with occasional travel to Leicestershire 35 Hours a week, 8-6PM £25-30 Per Hour, Weekly Pay Temporary Ongoing Sellick Partnership are recruiting on behalf of a Housing organisation based in the East Midlands for a number of remote working Customer Complaints … Specialists. The ideal candidate will have experience in resolving customer complaints and related enquiries, reporting on customer feedback, satisfaction and lessons learnt from complaints. You will be instrumental in improving the link between customers and the client. Responsibilities of the Customer Complaints Specialist will involve, but … may not be limited to: Allocating work to the team Supporting the Business Insights Team and the wider organisation in delivering accurate customer feedback and lessons learnt from complaints Providing regularly data preparation and data checks Identifying regular issues and patterns in regards to complaints Reviewing customer satisfaction more »

with at least 2 end-to-end Comms Cloud (Vlocity) projects delivered for major UK/European clients in the B2B space, inclusive of experience in enterprise sales quoting (multi-product/multi-site). Required Skills: 10 Years + working in a technical capacity on the Salesforce … and order management, understanding of the wider enterprise landscape in BSS/OSS, and industry standards such as TM Forum Must have hands on experience and expert knowledge on Comms Cloud Enterprise Product Catalog (EPC), CPQ, Order Management, and CLM Expert understanding of the OmniStudio capabilities from Salesforce including … FlexCards, DataRaptors, Integration Procedures, and OmniScripts Expert knowledge on Salesforce platform capabilities including APEX, LWC, Flow, Security/Sharing, Data Model, Shield, etc. Experience with Customer Experience Cloud for Comms Cloud a plus Experience integrating Salesforce with marketing automation platforms like Marketing Cloud as plus Experience more »

adjustments throughout the organization Create high-quality documentation, detailing data lineage, transformation rules, data sources and business processes used in delivering analysis. Qualifications/Experience A university degree in Computer Science, Data Analysis or similar education and work experience Minimum of 10 years' experience delivering data products … value of data with an ability to apply technology solutions to meet business needs and solve problems Ability to assess stakeholder needs to improve customer experience, show resilience under pressure and provide best in class solutions Delivery-focused, with ability to meet agreed deadlines and delivery high quality … output Technical Expectations Demonstrable experience of working in a data integration-related role, ETL processes and data warehousing principles A strong understanding and experience in key data modelling methodologies, techniques and concepts (dimensional modelling, entity relationship modelling, logical & physical models) Experience with at least one of the more »

and optimisation of HubSpot CRM, this implementation includes Marketing Hub, Sales Hub, and Service Hub. If you are passionate about leveraging technology to enhance customer experience and drive business growth, we want to hear from you! Job Description: As a HubSpot Developer, you will be responsible for the … customisation, and optimisation of HubSpot CRM modules: Marketing Hub, Sales Hub, and Service Hub. You will work closely with my clients marketing, sales, and customer service teams to ensure that their HubSpot environment is tailored to there specific needs and optimised for performance. Key Responsibilities: HubSpot CRM Implementation & Configuration … pipelines, deal stages, and task automation. Implement lead scoring, email tracking, and sales analytics tools. Develop custom sales reports and dashboards. Service Hub: Configure customer service pipelines, ticketing systems, and feedback collection tools. Implement customer support automation, live chat, and knowledge base. Develop custom reports for service performance more »

High-level mapping of processes/data to systems Facilitation of workshops and conducting data gathering interviews Documentation within Miroboard ((url removed)) Must have experience of: Simple financial process flows (tracking changes to financial transactions through its lifecyle) Microsoft Dynamics 365 Finance and HR Microsoft Power Platform (OCR, PowerApps … and Power Automate) capabilities Digital Customer experience process flows (e.g. WhatsApp customer interactions) Agile methodologies using Microsoft DevOps Microsoft Technologies AI/Copilot Candidates must be UK based and have the right to work in the UK without any restrictions. If you are interested in the role more »

Job Type: Contract (18 months) My client is at the forefront of revolutionizing retail operations, bringing cutting-edge technology and innovative solutions to redefine customer experiences. As we embark on our journey to elevate our operations to the next level, we are seeking a talented Retail Supply Chain Lead more »

days in the office once training is completed) The task at hand: The Enterprise Support Administrator provides effective and efficient administration and real time customer support to the Enterprise Customer Service Team, enabling an exceptional level of service to Onecom customers. The service will be pro-active, timely … detail and accuracy - You are able to work to strict deadlines and prioritise workload - You are passionate about providing an excellent service with every customer interaction - You are able to remain calm and work well under pressure - You have experience in a customer facing or administrative role … on a variety of accounts - Utilising and adapting templates to provide updates internally and externally - Working the case list chronologically - Setting tasks for the Customer Service Account Managers where required - Action administrative changes on Enterprise Accounts with Vodafone and internal systems - Perform credit checks for new Customer accounts more »