1 to 25 of 44 Contract Customer Service Jobs in the UK with Remote Work Options

improving system functionality and performance. You will collaborate with key business areas to understand evolving requirements and processes, providing innovative solutions to ensure consistent service delivery. Core Responsibilities and Skills: Enterprise Applications Environment: Extensive experience in supporting and configuring Revs and Bens systems, preferably Civica OPENRevenues, throughout the full … application lifecycle. Local Government Experience: Familiarity with various local government service areas such as Customer Services, Housing, and Children Services. System Analysis and Design: Proven track record in system analysis and design, with the ability to recommend and implement solutions to maintain high-quality service delivery. Dev more »

working hours can be flexible. Job Description This role requires employees to complete an online Baseline Personnel Security Standard (BPSS), including The Disclosure & Barring Service (DBS) checks for criminal convictions. The Role Are you looking for an exciting opportunity to make a difference? Join our team and contribute to … Provide professional advice and support to employees and managers on the application and interpretation of People related processes and procedures. - Manage the People Department service management system (helpdesk) on a rota basis, responding to employee requests and issues, distributing sensitive queries to Finance, Procurement, Business Systems and other areas … HR or Payroll - Excellent organisational skills and attention to detail and ability to work to deadlines - Competent IT and Excel skills - Excellent interpersonal and customer service skills Additional Information For a full list of benefits and to apply, select the apply button to be taken through to the more »

Experienced administrator required for Service Improvement Coordinator role in Exeter, EX5. This is a full time, 3 month FTC (with possibility of extension), hybrid role. £13.49 per hour Monday Friday, 37 hours per week 2 or 3 days per week in the Exeter office, work from home on other … so there is a possibility that it will become permanent after the 3 month trial period About the role Providing administration support to the Service Improvement team. Monitor and respond to email queries Accessing multiple systems to resolve, or support resolution of issues. Coordinate and manage customer compensation …/evidence packs for complaints. Manage, review and action outstanding actions after complaint closure and ensure compliance to timescales. Regularly provide reports to the Service Improvement team on business processes such as deadlines to review generic cases, complaint reminders and responses. The right candidate Previous experience in high volume more »

Oracle). Excellent written and verbal communication skills with the ability to clearly articulate solutions to complex technical problems. Personal commitment to quality and customer service. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who more »

previous aviation/airport experience for this role Outside IR35 Hybrid Working ECS Resource Group are currently working in partnership with a Global Managed Service provider, assisting them with the search for a Project Manager on a contract basis. The ideal candidate will oversee and manage all enabling works … safe and efficient rerouting of people and services during a construction phase. This includes the establishment of temporary routes to immigration, temporary skylinks, and service diversions to facilitate uninterrupted operations. Skills: Experience of all Project Management controls, including; initiation, change management, risk management, Project plans and the principles and … practicalities of running projects Prince 2 Certification Excellent customer service skills Strong communication & presentation skills Aviation/Airport background (Essential) Further details available upon application. ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy. more »

Directors of Resident Management Company as we focus on properties where Leaseholders/Homeowners are in control of their developments. Responsibilities Include: Preparation of service charge budgets. Quarterly reviews and utilising methods to maintain budgetary control for service charges Work with accounts team to ensure service charge … Safety Regulations. Regular site visits to each property. Maintaining accurate and up-to-date records of all properties and Leaseholders/Homeowners. Providing excellent customer service. Comply with industry best standards. Key requirements: An understanding of and track record of block management is highly desirable. Must be a self more »

alongside two Application Support Specialists working on the Business World IT application and reporting to the Business World Product Manager. You will ensure that customer issues and requests are dealt with in an effective and efficient manner. You will need to pro-actively monitor, review and complete tickets to … ensure that they are responded to promptly whilst providing the highest level of customer service. You will provide assistance, support, advice and guidance to customers and third parties. This post is a great opportunity to learn new skills and progress in knowledge of IT, HR and Finance. As a … will take ownership and effectively progress all support calls to a successful conclusion at the earliest opportunity. You will need to cultivate relationships with Service users, the Product team and perform ad-hoc duties as requested by your Line Manager. You will use empathy to satisfy customer demands. more »

ideally have the following key skills and experience - Training can be provided in some areas listed. 1st Line IT support experience on an IT Service Desk Windows 10 support in a domain environment. Experience working to and reporting against SLAs Working in large scale, multi-site environments. Hardware, software … and peripheral troubleshooting and support. Active Directory administration. Excellent Customer Service Microsoft Office 2016 troubleshooting and support. What you'll get in return The initial Contract will be for a 3 Month Period & the Day Rate is up to £140.00 - UMB Co (Inside IR35). What you need more »

serving as the point of contact for complex IT discussions. If you thrive in a fast-paced environment and enjoy implementing IT solutions in customer environments, then this is the perfect opportunity for you! As a Technical Consultant, your responsibilities will include: Understanding customer IT requirements and providing … adequate solutions Developing interfaces with client solutions and customer's third-party systems Installing, configuring, and upgrading systems, including servers and cabinets Managing partner relationships for technical and interface development Collaborating with internal team members to resolve escalations Participating in interface strategy discussions with international peers, product management, and … engineering Standardising and productizing customer responses based on previous answers Prioritising interoperability requirements and contributing to messaging and value proposition adjustments Developing an understanding of IT drivers, including customer and regulatory needs To excel in this role, you will need: Expertise in IT technologies such as network cybersecurity more »

Dynamics 365 Customer Service - Remote - SC Cleared - remote/UK - £500 p/d SC Cleared - please indicate last client and date last used - must be within one year Location Remote Basic skills expectations: Dynamics 365 CRM Customer Service knowledge - features, tables, workflows, etc need all more »

written and verbal communication skills and a desire to learn and complete the relevant qualifications for this apprenticeship. You'll show a passion for Customer Service and possess excellent IT, organisational and planning skills. This is a fantastic opportunity to kick-start your career and grow your skills more »

hybrid working is the best way for our organisation to fulfil our commitment to a modern, agile workplace while continuing to provide a great service to our customers. Hybrid working means having flexibility between working in the office and at home on agreed days, where a role allows. The more »

days in the office once training is completed) The task at hand: The Enterprise Support Administrator provides effective and efficient administration and real time customer support to the Enterprise Customer Service Team, enabling an exceptional level of service to Onecom customers. The service will be … outstanding attention to detail and accuracy - You are able to work to strict deadlines and prioritise workload - You are passionate about providing an excellent service with every customer interaction - You are able to remain calm and work well under pressure - You have experience in a customer facing … on a variety of accounts - Utilising and adapting templates to provide updates internally and externally - Working the case list chronologically - Setting tasks for the Customer Service Account Managers where required - Action administrative changes on Enterprise Accounts with Vodafone and internal systems - Perform credit checks for new Customer more »

completion. Ability to handle complex cases and work with VIP clients. Listening actively to the client needs to ensure these are met and anticipating customer needs where possible, offering pro-active advice. Remaining up-dated on industry events/circumstances that may be relevant to the client Communicating regularly … with clients to build a warm relationship whilst focusing on business needs and ensuring that client service review meetings are held regularly, with formal agendas and presentations The Person: * Previous experience of global corporate immigration * Confidence liaising regularly with clients of all levels * Excellent communication and customer services … solving skills with attention to detail vital. * Able to conduct research independently. * Able to think and act independently with professionalism, discretion, and confidentiality. * Excellent customer and client relationship skills, meeting highest standards of service. * Ensure client expectations and issues are understood, developing collaborative relationships. * Be a team player. Participate more »

of design, technology, facilities, and manufacturing operations staff Qualifications & Requirements – Project Manager Quality Systems You will be committed to providing an exceptional level of customer service You will ideally be educated to degree level, or equivalent, having gained experience in manufacturing and quality sectors Vast knowledge of ISO9001 … confidence to manage your own time and prioritise your workload Flexible, with the ability to work under pressure whilst looking for continual improvements to service delivery What we can offer – Project Manager Quality Systems Generous reward package Generous completion Bonus on delivery of Project Fast paced, varied work Ability … to affect change in a thriving SME company offering a market leading product portfolio and service to the construction industry A challenging, business critical project For more information on this role, please contact Mike Butler onor send a copy of your CV to Candidates who are currently a Project more »

content and training for our employees and Scheme partners. Considering the end-to-end journey touch points, delivering knowledge and tools to provide great customer outcomes. You'll develop e-learning and training content for face-to-face and virtual trainer led sessions. You will also develop communication and … collate qualitative and quantitative analytics and feedback to evaluate and measure the impact of communication and training, sharing insights into trends and opportunities with Customer Services teams to support continuous improvements. Qualifications You will have gained the following skills/experience: You're passionate about communication, learning and development … external stakeholder relationships enabling you to understand their needs, identify, challenge, and recommend suitable solutions and the benefits, manage expectations, and provide a quality service delivery. Experience of or ability to quickly learn and pick up or new systems, technology, and software to create, manage and deliver digital content more »

an organised & dedicated individual to join our Recruitment Team in the role of Senior Administrator. The successful candidate will have recent administrative experience, strong customer service skills, experience of data input and the ability to work under pressure and to deadlines. The successful candidate should thrive working independently … This role is primarily based on site at Harrogate Hospital with temporary opportunities to work from home 1 day a week, where possible. The service operates between the hours of 08:30-17:00 so prospective applicants must be able to work within these hours. **Please note, this job … CIPD qualification or working towards. Experience Essential Previous recent administration experience (within the last 12 months) Experience of working in a busy office/customer service environment. Experience of dealing with enquiries both by telephone and face-to-face. Able to work under pressure and to deadlines Desirable more »

summary Would you like to be involved in delivering and supporting IT Solutions that make a difference to our customers? If so, the Informatics service is looking for a full time positive and enthusiastic IT Support Officer to join our dynamic Service Desk team. Supporting across BCU you … related issues reported either via the telephone, informatics portal or in person effectively and efficiently, in a polite and professional manner adhering to negotiated Service Level Agreements. Record accurately all type of IT related issues within the Service Desk's incident management tool. (ITSM) Provide first line technical … support, including the analysis & diagnosis of hardware and software problems to initiate the most appropriate corrective action. Responsible for providing a high-level customer focused service. Responsible for call ownership throughout the call's lifecycle. Main duties of the job Essential Criteria Includes: Educated to Diploma/HNC level more »

is highly desired) Strong verbal, written interpersonal, and telephone communication skills are required Microsoft Office skills (PowerPoint, Excel, Word and Outlook) Possess a strong customer service orientation while maintaining a high level of integrity and confidentiality Please call Matthew Craig here at ISR to learn more . more »

in Northwich/Cheshire, 3 months+, £Good Comms-care, part of the Ingram Micro Group, is a multi-award winning, channel only, leading IT Service Provider supporting customers across the UK & Ireland. Our HQ is situated on Cheshire Business Park in Lostock Gralam and is usually a hive of … activity providing excellent service to our customers however, our fantastic one team mentality has allowed us to continue delivering phenomenal service to our customers in a predominantly remote based environment. Due to exciting growth, we are seeking a Co-ordinator to join our expanding team in the Sales … The Role: As part of your daily role and responsibilities, you will be required to provide assistance with the following tasks. Dealing with incoming customer (internal and external) requests via email and phone Managing opportunities to completion Proactively managing and owning own queue Efficient and accurate data Entry onto more »

Responsibilities but not limited to: Manage the development, implementation, maintenance and improvement of Application Support policies, processes, procedures and standards. Manage the implementation of service improvement working in partnership with internal/external stakeholders. Provide and monitor an effective Application Support Function. Manage the day-to-day activities, ensuring … service levels are maintained and continually improved. Lead/oversee co-ordination of system upgrades. Ensure escalation of issues to system providers or Application Support Leader as appropriate. Ensure effective liaison with relevant suppliers and stakeholders providing best practice advice when appropriate. Analyse performance and make recommendations for improvements … to process and user controls based on analysis of data and management information. Encourage and promote best practice, particularly in the area of customer service orientation. Ensure all processes reinforce effective data quality and data security. Lead and support the measurement and benchmarking of an Application Support Function more »

Oracle). Excellent written and verbal communication skills with the ability to clearly articulate solutions to complex technical problems. Personal commitment to quality and customer service. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who more »

to join their team. This role is crucial to the implementation and optimisation of HubSpot CRM, this implementation includes Marketing Hub, Sales Hub, and Service Hub. If you are passionate about leveraging technology to enhance customer experience and drive business growth, we want to hear from you! Job … As a HubSpot Developer, you will be responsible for the full implementation, customisation, and optimisation of HubSpot CRM modules: Marketing Hub, Sales Hub, and Service Hub. You will work closely with my clients marketing, sales, and customer service teams to ensure that their HubSpot environment is tailored … needs and optimised for performance. Key Responsibilities: HubSpot CRM Implementation & Configuration: Lead the full implementation of HubSpot CRM, including Marketing Hub, Sales Hub, and Service Hub. Configure and customise HubSpot CRM properties, workflows, pipelines, and integrations to align with business processes. Custom Development: Develop custom themes and templates for more »

a focus on digital applications and working as part of the IT Team at Spencer Private Hospitals. The IT Team provides a high-quality service, which is the first point of contact for all staff within the organisation and working alongside our collaborative Service Desk provision with our … expected to be flexible, alter activities and priorities as the need arises and handle all client requests for assistance in a responsive, professional and customer-oriented manner. The successful candidate will be guided through the Apprenticeship course throughout the length of the 13 month fixed term contract, on a … is a team player and willing to roll their sleeves up to ensure the integrity of our systems and to provide a first-class service to end users and colleagues, including that of the NHS. About us About Spencer Private Hospitals Spencer Private Hospitals recognise and value all of more »

Pega Diagnostic Center (previously Predictive Diagnostic Cloud) Desirably, has previous experience or training/certification with one or more of: Pega Process Mining Pega Customer Service Pega Marketing Pega Decisioning Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of more »