Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Randstad Technologies Recruitment
Exciting Career Opportunity: CustomerService Supervisor position in Newcastle upon Tyne!" Are you a CustomerService Supervisor who is a team player with a genuine interest in helping others and a keen eye for detail and high levels of accuracy, solid administration, and IT skills with more »
LAN/WAN, Wifi and security. This is a national role so you will need to be prepared to travel across the UK, attending customer sites to ascertain their requirements and then build solutions accordingly, responsibilities include: Very strong technical knowledge of networking and connectivity, including LAN, WiFi, WAN … skills to effectively balance urgent demands and important strategic initiatives. You will be working with various clients so you must have exceptional communication/customerservice approach, be prepared to travel and spend time on clients sites, this could range from 1 day to all week more »
Milton Keynes, Buckinghamshire, United Kingdom Hybrid / WFH Options
Randstad Technologies Recruitment
Service Desk Technician - Milton Keynes (Hybrid) - Hourly rate (DOE). Overview: My client from healthcare industry is seeking a skilled Service Desk Technician to join their team on a 6+ month's contract basis. This position offers a hybrid work arrangement. The ideal candidate will possess expertise in … and device configuration, while also addressing general IT issues as they arise. Exhibit a personable and friendly demeanor when interacting with users, providing exceptional customerservice and support. If you are a motivated and experienced Service Desk Technician looking to make a positive impact within the healthcare more »
CustomerService Executive - Belfast - £110 per day (inside IR35) - 3 months+ My client, a FTSE 100 company, is looking for a CustomerService Advisor to be the first point of contact for customers and to be responsible for delivering excellent customerservice and ensuring … all customer orders are delivered as requested (on time, in full). Key Accountabilities Order lifecycle management Maximising customer satisfaction level and order entry accuracy Building strong relationship with customers, sales and logistics functions Timely handling all incoming customer queries and requests Reporting (daily, weekly and monthly … reports) Continuously improve the customerservice process Manage issue resolution for respective sales organisation(s) Continuously support system and process improvement initiatives Support other functions and processing activities (billing, clearing, customer spend processing) Skills: At least 6 months CustomerService Experience in a busy customermore »
Worcestershire, West Midlands, United Kingdom Hybrid / WFH Options
CCA Recruitment Group
opportunity for an experienced Leading & Development Lead Trainer to join my client on a fixed term contract for maternity cover. Are you passionate about customer excellence through training? Do you have experience looking after outsources stakeholder relationships? Do you have experienced in creation and delivery of training material and … a first-class experience and aim to be first call resolution. Key Responsibilities of the Learning & Development Lead Trainer: Design and delivery of effective customerservice onboarding and continuous training Lead the 2 Trainers to ensure exceptional inductions and ongoing customerservice training Identify training gaps more »
learn Able to respond to complicated inquiries and effectively present information based on the audience Able to work in a team environment or independently Customerservice focused Excellent analytical skills Attention to detail, deadlines, and reporting more »
Service Desk Analysts x 2 Position 1 - 12 month fixed term contract Position 2 - Fixed term contract until 31st December 2024 (7 months) Salary: £27,000k-£28,350kpa Mon-Fri (Hybrid, 1 day in office) Based: Epsom Do you have experience providing high quality support for an IT Service … days over 5 years of service. Matched Pension contributions of up to 5%. IT Support *Respond to support requests received via telephone, Service Desk , email and face to face *1st/2nd line support desktop/application/telephony support *Responsible for ensuring Incidents and Requests are managed … in the out of hours on call rota (additional remuneration provided) Essential * 2years demonstrable experience of 1st and 2nd Line IT Support in a Service Desk environment, including: Application Support including (but not limited to): Office 365 Administration Office 365 Applications Active Directory SSO Knowledge OKTA Crowdstrike Zoom Video more »
Brighton, East Sussex, United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment
join them on an initial 6 - 12 month contract . The successful candidate will work remotely and focus on developing AI-powered chatbots for customer help and internal processes, specifically in finance and programming. The role involves leveraging cutting-edge AI tools such as AWS Bedrock, Azure AI, Claude … and effective solutions. The client falls within Small company definition, therefore are IR35 exempt. Key Responsibilities Design, develop, and implement AI-driven chatbots for customer support, internal finance processes, and programming assistance. Collaborate with cross-functional teams to understand requirements and deliver tailored AI solutions. Utilize platforms like AWS … and similar platforms. Experience with natural language processing (NLP) and machine learning (ML) techniques. Familiarity with integrating AI models into business processes, particularly in customerservice and finance. Ability to work independently and manage multiple tasks effectively in a remote setting. Excellent problem-solving skills and attention to more »
Employment Type: Contract, Temporary
Salary: £400/day INSIDE IR35 - FULL REMOTE WORKING
C#, Cloud Platforms or Database Services. A Strong communicator with the ability to influence at all levels, developing sustainable internal & external relationships providing excellent customer service. The individual will drive improvements in the quality of SQL databases. Commutable to Tewkesbury. Reference Number: BBBH ((phone number removed)) To apply for more »
Employment Type: Contract
Rate: £35000 - £40000/annum training, development, health plan
NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board
IAU is a partnership venture with the Universities of Bristol (UoB) and West of England (UWE) aimed at embedding new academic research evidence into service delivery. The IAU facilitates the accelerated uptake of evidence generated by local research studies into the local health and care system, as well as … skills Essential Negotiation, motivational and influencing skills to gain agreement and/or cooperation to overcome barriers to understanding. Excellent oral and written communication. Customerservice approach. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as … such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board Address BNSSG ICB 100 Temple more »
enterprise applications environment with experience across full application lifecycle. Ideally experience of working within a Local Government environment with a strong understanding of different service areas including Customer Services, Housing and Children Services. Experience of working within system analysis and design with proven experience of providing recommendations and more »
Camden, London, Camden Town, United Kingdom Hybrid / WFH Options
Novax Recruitment Ltd
Revs and Bens systems (ideally Civica OPENRevenues or Mosaic) Ideally experience of working within a Local Government environment with a strong understanding of different service areas including Customer Services, Housing and Children Services Experience of working within system analysis and design with proven experience of providing recommendations and more »
Camden, London, Camden Town, United Kingdom Hybrid / WFH Options
AKTON Resourcing Ltd
are seeking two highly skilled Senior Application Analysts to join a local authority in Camden. These roles are crucial to their commitment to enhancing service delivery and operational efficiency. You will be working on either our Mosaic system or Civica OPENRevenues system, contributing to the full application lifecycle from … applications environment with a focus on supporting and configuring Revs and Bens systems (ideally Civica OPENRevenues). Preferably experienced in Local Government environments, understanding service areas such as Customer Services, Housing, and Children Services. Proficient in system analysis and design, capable of offering recommendations and solutions to enhance … service delivery. Familiarity with Dev/Ops and ITIL-aligned environments, including a strong grasp of change management and governance. Position 2: Senior Application Analyst - Mosaic Job Responsibilities: Support and develop Mosaic systems to enhance functionality and performance. Work closely with key business areas to understand evolving requirements and more »
applications Supporting & Configuring Revs and Bens systems (ideally Civica OPENRevenues)/Mosiac Systems with Social Care experience Local government experience with Housing, Children Services, Customer Services System analysis and design DevOps ITIL Change Management Governance Interested? Please apply below Application Support Analyst, Application Analyst, DevOps, Support, ITIL, Bens, Revs more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Morson Talent
documentation is correctly maintained in Oracle, UCM, Salesforce & Shared access platforms. Using best practices and knowledge of internal or external business issues to improve customer services. Producing the financial reports and project performance reports, including managing financial performance through Oracle. Managing production of Contractual Quality and Health & Safety documentation. more »
extend. This is a fully remote position. Key skills Office 365 Exchange Windows Operating Systems Active Directory Must have experience with Autotask ticketing Strong CustomerService skills. If you are interested in this role and would like to understand more then please click apply. more »
month contract with potential to extend. This role does fall inside IR35. Key skills Office 365 Exchange Windows Operating Systems Active Directory Strong CustomerService skills. DBS check is required. If you are interested in this role and would like to understand more then please click apply. more »
Edinburgh, City of Edinburgh, United Kingdom Hybrid / WFH Options
Adecco
be used as part of the evaluation process: Evidence of dealing with critical issues/complaints in a fair and objective manner. Demonstrates excellent CustomerService skills and must be confident collaborating closely with colleagues from across the business at all levels, as well as external vendors. Demonstrates … excellent German listening, German written, German verbal communication skills and very good analytical problem solving skills. A very good understanding of IT Service Desk processes & procedures including critical metrics. Evidence of working in a high stress environment with minimal direction and prioritising technology accordingly A very good understanding of … and associated critical systems in order to understand the impact of outages upon their service. A very good understanding of Exec & International IT Support Service processes and procedures. Must be fully aware of Key Performance Indicators and focus upon their attainment. Solid understanding of Microsoft Surface hardware, Office more »
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Adecco
be used as part of the evaluation process: Evidence of dealing with critical issues/complaints in a fair and objective manner. Demonstrates excellent CustomerService skills and must be confident collaborating closely with colleagues from across the business at all levels, as well as external vendors. Demonstrates … excellent German listening, German written, German verbal communication skills and very good analytical problem solving skills. A very good understanding of IT Service Desk processes & procedures including critical metrics. Evidence of working in a high stress environment with minimal direction and prioritising technology accordingly A very good understanding of … and associated critical systems in order to understand the impact of outages upon their service. A very good understanding of Exec & International IT Support Service processes and procedures. Must be fully aware of Key Performance Indicators and focus upon their attainment. Solid understanding of Microsoft Surface hardware, Office more »
Service Desk Analyst 3 Month contract, technical skills covering O365, Windows 10/11 and Azure with any knowledge of networking, firewalls and security a real advantage. Working as part of team who act as the first point of contact for all issues, raising tickets and seeing through to … also potentially be the opportunity to work with the infrastructure team on network issues. Required Skills and Experience: Previous experience of working on a service desk support users and senior management. Experience of Windows 10/11 Desktop Operating Systems, O365 and Azure Knowledge of networks including WIFI, Switching … Routing, Firewalls and security products an advantage. Strong customerservice practices. Any industry certification such as CompTIA preferred but not essential. more »
an open, collaborative and respectful environment. How will you CONTRIBUTE and GROW? Are you solution oriented with a passion for IT and delivering exceptional customerservice? Do you want to be a part of a small business technology team in a multinational company? The Primary Applications Business Partner … MATCH? Ability to explain complex ideas to those with limited IT and systems knowledge Verbal and written communication skills Listening ability and patience Extraordinary customerservice and relationship management experience Troubleshooting, analysing and solving problems Demonstrates responsibility and accountability to achieve objectives Shares information readily with colleagues and more »
IR35 - London - 2 days a week hybrid Looking for a RPA Developer with great communication skills and have a real drive for delivering excellent customer service. We have a great new contract we would like to discuss with you. Please note this role has been deemed outside IR35 and more »
Centre Executive - Belfast (Hybrid) - £80-£110 per day - 2/3 months+ My client, a FTSE 100 company, is on the hunt for a CustomerService Executive to ensures their customers receive a high level of customer satisfaction. You will provide an inbound and outbound customerservice to all customers. Role Type: Hybrid - minimum 2 days in the office Shift type: Mon-Friday 35 hours per week Work Location: Belfast. No on-site parking. No subsidised parking. About the role To ensure every Customer/Consumer receives excellent customerservice and … supplies significantly to ensuring client maintains its position as supplier of choice. To build brilliant Customer/Consumer relationships that maximise the value created in every Customer/Consumer interaction. Take personal ownership of all Customer/Consumer queries & issues and act as first point of escalation more »
rolling monthly extensions) Contract Type: Inside IR35 Key Responsibilities: Provide BAU IT support for Kettering warehouse, London office, and remote users. Triage, diagnosis, & support service desk support calls Adhere to existing and new IT services policies and procedures. Provide end user support across multiple devices, including, but not limited … Installation of authorised software to end user devices. Hardware and user onboarding, off-boarding and de-provisioning. Essential Skills & Experience: Proven experience in a service desk BAU environment Windows and Mac operating systems Strong troubleshooting and problem-solving skills. Ability to work both independently and as part of a … team. Excellent communication, customerservice and interpersonal skills. Previous experience in a similar role. If you are suitable and interested in this opportunity, then please apply or send your CV directly to (url removed) Spectrum IT Recruitment (South) Limited is acting as an Employment Business in relation to more »
Attleborough, Norfolk, East Anglia, United Kingdom
Accelerate Personnel Ltd
complete all paperwork, returning it to the client with the keys at the end of your shift. You will be expected to have good customerservice and liaise with our client throughout the day if required. We work closely with our drivers to offer flexibility and accommodate hours more »