Contract Customer Service Jobs in the UK

26 to 50 of 137 Contract Customer Service Jobs in the UK

User Management Analyst

Milton Keynes, Buckinghamshire, South East, United Kingdom
Experis
onsite £200 per day inside IR35 Job Purpose Reporting to the User Management Manager, this role is responsible for completing all assigned user access service requests raised by UK internal customers, Retailer network for both SAP and bespoke systems in line with corporate and regulatory requirements. The role will … appropriate functions for resolution, monitoring resolution activity, and keeping customers appraised of progress. The ability to ensure that expectations are managed while delivering exceptional customer satisfaction are important factors in fulfilling the requirements for this role. The role plays a key part in driving and implementing change and supporting … live operations. The individual will be required to work cross functionally with other areas of IT and business departments to ensure cohesive management of service requests and incidents, so reducing overall business impact. Responsibilities Manage and fulfill User Access requests within agreed Service Level Agreements (SLAs) ensuring that more »
Employment Type: Contract
Rate: £200 - £201 per day
Posted:

AI Chat & Conversational Specialist

Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Detail 2 Recruitment Ltd
on an initial 3 month contract. The role will guide and coach the organisation through a period of transformational change in relation to their customer service through cutting edge AI technologies. They are committed to enhancing customer satisfaction by providing seamless interactions that helps their customers find … or amend their booking requirements, all while promoting self-service options to empower their customers. Due to the nature of this role, it is NOT remote and the successful contractor would need to be on-site for 4-5 days per week for the duration of the contract. Travel … our contact transformation strategy. You will play a pivotal role in leading and guiding us to craft intuitive and engaging conversational experiences that prioritize customer satisfaction and streamline customer interactions. Your primary focus will be on laying the foundations, operational practices and governance for us to efficiently route more »
Employment Type: Contract
Rate: From £650 to £750 per day
Posted:

Dynamics 365 Customer Service - Remote - SC Cleared

United Kingdom
Hybrid / WFH Options
Initialize IT
Dynamics 365 Customer Service - Remote - SC Cleared - remote/UK - £500 p/d SC Cleared - please indicate last client and date last used - must be within one year Location Remote Basic skills expectations: Dynamics 365 CRM Customer Service knowledge - features, tables, workflows, etc need all more »
Employment Type: Contract
Rate: GBP Daily
Posted:

Team Administrator / Coordinator - Comparators

Marlow, Buckinghamshire, South East, United Kingdom
BAP Pharma Ltd
operations in UK, Germany and the USA. We are now looking for highly qualified, experienced and passionate professionals who are dedicated to providing unparalleled customer service, to continue to drive our business forward and become a part of our success story. Team Administrator/Coordinator - About the Role … MSDS, stability data, equivalency statements) Working directly with clients and suppliers as required via email and telephone discussions Arranging weekly/monthly/quarterly customer conference calls and face to face meetings Team Coordinator - Skills & Experience: Educated to A level standard or higher (or equivalent) 2 - 3 years proven … to continually progress and excel and deliver on our promises to our clients. BAP Pharma - Promise delivered. Our people are results driven, tenacious and customer focused. If you think you have what it takes to be part of a successful team with an exciting future, please apply today! No more »
Employment Type: Contract
Rate: £30,000
Posted:

Apprentice Project Assistant

London, United Kingdom
Hybrid / WFH Options
Clarion Housing
written and verbal communication skills and a desire to learn and complete the relevant qualifications for this apprenticeship. You'll show a passion for Customer Service and possess excellent IT, organisational and planning skills. This is a fantastic opportunity to kick-start your career and grow your skills more »
Employment Type: Contract
Rate: £24,000
Posted:

Senior Telecoms Billing Specialist

Reigate, Surrey, South East, United Kingdom
Opus Business Systems Ltd/T.A.Opus Telecom
Would you like to work for Opus, one of the UKs largest independent Managed Service Providers who have recently been recognised as Very Good in the Best Companies to work for Awards? Due to our impressive consistent growth within the IT & Telecoms sector, we have an exciting 12 month … run Reviewing & amending pricing for customers where required Ensuring central spreadsheets & databases are maintained correctly for ongoing effectiveness and accuracy Checking billed data against customer orders & manually bill non-automated billed services Dealing with customer billing enquiries and closing accounts Liaising with other depts to ensure and improve … received & raising supplier claims Working with your line manager to improve on mistakes, identify ways to improve processes and drive forward efficiencies Provide Sensitive Customer Point of Contact Crown Commercial Reporting Complex Billing queries Salary c£40k DOE 25 Days Holiday + 8 Bank Holidays Hybrid opportunity (3 days more »
Employment Type: Contract
Rate: £30,000
Posted:

Stakeholder Management Officer

Birmingham, West Midlands, United Kingdom
Hybrid / WFH Options
West Midlands Combined Authority (WMCA)
hybrid working is the best way for our organisation to fulfil our commitment to a modern, agile workplace while continuing to provide a great service to our customers. Hybrid working means having flexibility between working in the office and at home on agreed days, where a role allows. The more »
Employment Type: Contract, Part Time, Work From Home
Salary: £35,000
Posted:

Tenancy Officer - 30 hours

Scunthorpe, Lincolnshire, North East, United Kingdom
Ongo Recruitment Ltd
Job title: Tenancy Officer - Overall Purpose of Job To provide a high quality, customer focused tenancy management service predominantly within a specified geographical area, ensuring efficient and effective management of the Companys housing stock. Driving Licence is essential for this role 12 month position £22, 413.69 p.a. Mon … leave Health Scheme Pension Training and development Main Responsibilities Deal with all tenancy and estate management issues that form part of Ongos tenancy management service such as starter tenancy visits and permission requests. To deal with all aspects nuisance, neighbour disputes and anti-social behaviour and enforce conditions of … Develop and maintain consultation and participation with residents, including representing Ongo Homes at formal and informal resident meetings or as part of estate or service improvements work. Represent Ongo Homes at multi agency meetings relating to tenancy or estate management issues. Highlight emerging issues within communities and on estates more »
Employment Type: Contract
Rate: £22,000
Posted:

Enterprise Support Administrator (12 Month FTC)

Southend-On-Sea, Essex, South East, United Kingdom
Hybrid / WFH Options
Onecom
days in the office once training is completed) The task at hand: The Enterprise Support Administrator provides effective and efficient administration and real time customer support to the Enterprise Customer Service Team, enabling an exceptional level of service to Onecom customers. The service will be … outstanding attention to detail and accuracy - You are able to work to strict deadlines and prioritise workload - You are passionate about providing an excellent service with every customer interaction - You are able to remain calm and work well under pressure - You have experience in a customer facing … on a variety of accounts - Utilising and adapting templates to provide updates internally and externally - Working the case list chronologically - Setting tasks for the Customer Service Account Managers where required - Action administrative changes on Enterprise Accounts with Vodafone and internal systems - Perform credit checks for new Customer more »
Employment Type: Contract, Work From Home
Rate: £24,000
Posted:

Area Sales Manager - Premium Building Materials

Manchester, North West, United Kingdom
Keding Enterprises Co., Ltd
years of sales/business development managerial experience Excellent written and verbal communication skills in English or Mandarin Call Center/BPO/Customer Service experience is a plus! Ability to differentiate between colors Computer Literate, proficient in Microsoft Office Company Introduction: We are Keding Enterprises (KD), established … operating procedures. Oversee operations and implement management. Execute Franchiser-approved marketing campaigns and promotions. Build relationships with local stakeholders to increase brand awareness and customer loyalty. Adopt and execute operational procedures of Keding Enterprises. Formulate regular reports to the franchiser on performance indicators and metrics set. Requirements: Experience in more »
Employment Type: Contract
Posted:

Global Immigration Senior Consultant 12 Month Contract

London, United Kingdom
Hybrid / WFH Options
JAM Recruitment Ltd
completion. Ability to handle complex cases and work with VIP clients. Listening actively to the client needs to ensure these are met and anticipating customer needs where possible, offering pro-active advice. Remaining up-dated on industry events/circumstances that may be relevant to the client Communicating regularly … with clients to build a warm relationship whilst focusing on business needs and ensuring that client service review meetings are held regularly, with formal agendas and presentations The Person: * Previous experience of global corporate immigration * Confidence liaising regularly with clients of all levels * Excellent communication and customer services … solving skills with attention to detail vital. * Able to conduct research independently. * Able to think and act independently with professionalism, discretion, and confidentiality. * Excellent customer and client relationship skills, meeting highest standards of service. * Ensure client expectations and issues are understood, developing collaborative relationships. * Be a team player. Participate more »
Employment Type: Contract, Work From Home
Posted:

Service Coordinator

Stonehouse, Gloucestershire, South West, United Kingdom
NES Fircroft
Role: Service Coordinator Based: Stonehouse, Gloucester, GL10 Duration: Temporary to permanent Rate: £30,000 - £33,000 (hourly rate equivalent) Hours: 7 hours 8/8.30am 4/4.30pm NES Fircroft are recruiting for a Service Coordinator on behalf of our client, a global, industry leading power and technology … company. Service Coordinator Working as part of a friendly team in based in the Stonehouse Service Centre, GL10 you will be responsible for the handling and processing of customer service requests and orders. Excellent Customer Service skills required and the ability to multi-task. … The Service Coordinator role involves the planning & scheduling of both field service resource and factory technicians, including reporting and invoicing to meet our customer requirements and achieve business targets. Accountabilities Supporting customer from initiation of the service request until completion. Providing customer with quotations more »
Employment Type: Contract
Rate: From £15.60 to £17.15 per hour Hourly Rate + holidays
Posted:

Administrator (Maternity Cover)

Cambridge, Cambridgeshire, East Anglia, United Kingdom
Adcock Refrigeration and Air Conditioning
youll be doing: As part of a small administrative team, you will be the first contact for clients and engineers. You will support the Service and Maintenance department in delivering exceptional service to our clients. Your day will include: Answering the phones and dealing with queries Planning jobs … in a busy, reactive working environment. Good computer skills, specifically Microsoft applications. Experience in using databases would be an advantage Ability to deliver excellent Customer service. Able to prioritise and react to changing customer needs in a calm and effective manner. What we offer: A competitive salary, commensurate … hear from you! You may have experience of the following: Office Administrator, Operations Administrator, Administrator, Office Assistant, Administrative Assistant, Business Administrator, Admin Assistant, Building Service Administrator, Contract Administrator, etc. Delivering an outstanding customer experience every day, by creating a great place to work. As a widely respected organisation more »
Employment Type: Contract
Posted:

Technical Support Engineer (Industrial / Automation)

Wolverhampton, West Midlands, United Kingdom
Probe UK
to take on additional responsibilities and progress in your career. Essential Candidate Requirements The Technical Support Engineer will have experience in technical support, field service, or engineering roles working with safety products or in industrial automation. Proficiency in troubleshooting and resolving technical issues. Knowledge of industrial safety systems, programmable … PLCs), human-machine interfaces (HMIs), and related automation technologies would be useful. Hands on experience preferred. A good communicator, verbally and in writing as customer service is a key part of the role. Ability to work collaboratively within a team and with cross-functional departments (e.g., Design, Quality … live and work in the UK. Our aim is to help you secure the best possible future for yourself & this is a totally FREE service to all our Candidates. If you believe that your skills and experience match what we are looking for please call me or APPLY and more »
Employment Type: Contract
Rate: £30,000
Posted:

IT Delivery Team Member

Cheltenham, Gloucestershire, South West, United Kingdom
Guidant Global
developer community which are based across various sites in UK. You will be using best practices to ensure you provide a quality support and service for the systems and hardware that we supply to our users. Role Responsibilities: * Provide second line IT support to the ser community, for example … including raising requisitions and liaising with core suppliers and Commercial colleagues. * Maintain positive working relationships with various related teams. Skills/Experience: Essential: * Strong customer service background *IT technical knowledge or previous IT Support experience * Have a strong interest in new and existing technologies such as the cloud more »
Employment Type: Contract
Posted:

Area Sales Manager - Premium Building Materials

City of London, London, United Kingdom
Keding Enterprises Co., Ltd
years of sales/business development managerial experience Excellent written and verbal communication skills in English or Mandarin Call Center/BPO/Customer Service experience is a plus! Ability to differentiate between colors Computer Literate, proficient in Microsoft Office Company Introduction: We are Keding Enterprises (KD), established … operating procedures. Oversee operations and implement management. Execute Franchiser-approved marketing campaigns and promotions. Build relationships with local stakeholders to increase brand awareness and customer loyalty. Adopt and execute operational procedures of Keding Enterprises. Formulate regular reports to the franchiser on performance indicators and metrics set. Requirements: Experience in more »
Employment Type: Contract
Posted:

Project Manager Quality Systems

Swadlincote, Derbyshire, East Midlands, United Kingdom
Hybrid / WFH Options
Omega Leeds
of design, technology, facilities, and manufacturing operations staff Qualifications & Requirements – Project Manager Quality Systems You will be committed to providing an exceptional level of customer service You will ideally be educated to degree level, or equivalent, having gained experience in manufacturing and quality sectors Vast knowledge of ISO9001 … confidence to manage your own time and prioritise your workload Flexible, with the ability to work under pressure whilst looking for continual improvements to service delivery What we can offer – Project Manager Quality Systems Generous reward package Generous completion Bonus on delivery of Project Fast paced, varied work Ability … to affect change in a thriving SME company offering a market leading product portfolio and service to the construction industry A challenging, business critical project For more information on this role, please contact Mike Butler onor send a copy of your CV to Candidates who are currently a Project more »
Employment Type: Contract, Work From Home
Rate: £60,000
Posted:

PMO Financial Analyst

Edinburgh, Midlothian, Scotland, United Kingdom
AMS CWS
firm; we enable organisations to thrive in an age of constant change by building, re-shaping, and optimising workforces. Our Contingent Workforce Solutions (CWS) service partner with Tesco Bank to support contingent recruitment hiring. On behalf of Tesco Bank, AMS are now looking for a PMO Financial Analyst based … products designed specifically to meet the needs of Tesco customers. They believe that every little help makes a big difference, and by putting the customer first and rewarding their loyalty, they are offering something they believe every bank should. Job description - the role Key responsibilities: Develop accurate financial forecasts … regular reports on financial performance, highlighting key metrics and presenting findings to stakeholders. Work closely with teams across various workstreams (Tech, Finance, TSA, Data, Customer Service) to achieve program objectives. Support general governance activities related to the separation program, ensuring compliance with policies and procedures. Assist with task more »
Employment Type: Contract
Posted:

Training and Communication Content Designer (12 Months Fixed Term Contract)

Bristol, Avon, South West, United Kingdom
Hybrid / WFH Options
Motability Operations
content and training for our employees and Scheme partners. Considering the end-to-end journey touch points, delivering knowledge and tools to provide great customer outcomes. You'll develop e-learning and training content for face-to-face and virtual trainer led sessions. You will also develop communication and … collate qualitative and quantitative analytics and feedback to evaluate and measure the impact of communication and training, sharing insights into trends and opportunities with Customer Services teams to support continuous improvements. Qualifications You will have gained the following skills/experience: You're passionate about communication, learning and development … external stakeholder relationships enabling you to understand their needs, identify, challenge, and recommend suitable solutions and the benefits, manage expectations, and provide a quality service delivery. Experience of or ability to quickly learn and pick up or new systems, technology, and software to create, manage and deliver digital content more »
Employment Type: Contract, Part Time
Posted:

Housing Services Development Lead

Coventry, West Midlands, United Kingdom
Stonewater
Fixed Term Contract until 31st October 2025 Our Customer Experience directorate are now seeking a Housing Services Development Lead someone to facilitate the development and implementation of improved systems to provide a higher quality customer experience. You will ensure critical business learning from customer feedback is embedded … close partnership with Stonewaters project teams to deliver transformative change. So if you would like to contribute to our ambition to deliver a modern customer service offering that embeds innovative technologies and operating principles, then we would be delighted to hear from you! The ideal candidate will: Be … passionate about delivering a high level of customer service and learning innovative technologies and solutions. Have experience of service improvement and working in collaboration with others. Be able to deliver feedback and empower colleagues using a range of methods. Have good planning and organizational skills. Be a more »
Employment Type: Contract
Rate: £30,000
Posted:

Service Management Practitioner

Leicester, United Kingdom
NHS Arden and Greater East Midlands Commissioning Support Unit
Job summary We are looking for a talented Service Management Practitioner to join the Systems, Applications and Reporting team within the Business Intelligence function, Data & Systems; someone who has a drive and passion in delivering an exemplar service. We are seeking a dedicated and skilled Service Management Practitioner … to join our dynamic team and help us achieve our mission. Main duties of the job The Service Management Practitioner is responsible for managing the daily operations of the service desk, managing the service desk team, representing the team to other stakeholders, and helping to ensure that … the service desk is constantly developing and improving. The Service Management Practitioner is responsible for overseeing the day-to-day activities of Service Desk operations to ensure users and business teams receive the support they require. The Service Management Practitioner monitors operations to make sure tickets more »
Employment Type: Fixed-Term
Salary: £43742.00 - £50056.00 a year
Posted:

Service Administrator

Exeter, United Kingdom
Royal Devon University Healthcare NHS Foundation Trust
Job summary Join our team! Could you be our next Service Administrator? An exciting fixed term/secondment opportunity has arisen for a full time Service Administrator to work as part of an established Administration team in Gastroenterology, based in Bowmoor House, Wonford site. The key aspects of … the role to include: Providing excellent customer care. Hospital visits can be stressful and daunting, so you will be a great communicator with strong customer service skills to put our patients at ease, treating them with tact and empathy Ensuring all administrative processes and enquiries are dealt … on the Job Description and Responsibilities please click the link below. More detail about the role We are looking for an enthusiastic and motivated Service Administrator to join the Gastroenterology team. We can offer a busy and varied role within a vibrant and supportive team. Our teams are made more »
Employment Type: Fixed-Term
Salary: £22816.00 - £24336.00 a year
Posted:

Senior Administrator - Recruitment

Harrogate, United Kingdom
Hybrid / WFH Options
Harrogate and District NHS Foundation Trust
an organised & dedicated individual to join our Recruitment Team in the role of Senior Administrator. The successful candidate will have recent administrative experience, strong customer service skills, experience of data input and the ability to work under pressure and to deadlines. The successful candidate should thrive working independently … This role is primarily based on site at Harrogate Hospital with temporary opportunities to work from home 1 day a week, where possible. The service operates between the hours of 08:30-17:00 so prospective applicants must be able to work within these hours. **Please note, this job … CIPD qualification or working towards. Experience Essential Previous recent administration experience (within the last 12 months) Experience of working in a busy office/customer service environment. Experience of dealing with enquiries both by telephone and face-to-face. Able to work under pressure and to deadlines Desirable more »
Employment Type: Fixed-Term
Salary: £22816.00 - £24336.00 a year
Posted:

Learning Management System Administrator

Maidstone, United Kingdom
Maidstone and Tunbridge Wells NHS Trust
Training obligations for Acute Trusts. 15Hrs per week, Monday to Friday - Flexibility and hybrid available Main duties of the job You will have strong customer service skills, be able to manage a range of tasks with limited supervision, have sound organisational skills and be confident with the use … grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from … manage effective working relationships with staff at all levels plus external organisations Desirable Ability to facilitate change influencing managers and staff Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission more »
Employment Type: Fixed-Term
Salary: £25147.00 - £27596.00 a year
Posted:

IMS & S4S Implementation Lead

Ashington, United Kingdom
Northumbria Healthcare NHS Foundation Trust
ensure that key IMS related activities are on track and escalating risks to the eProcurement & Project Team Manager where required. End user experience and customer service is at the forefront of the role and the IMS and S4S Implementation Lead will be required to develop and maintain relationships … patient safety, acquired through diploma or equivalent experience or training. Demonstration of further management knowledge or experience to degree level equivalent. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission … for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other more »
Employment Type: Fixed-Term
Salary: £28407.00 - £34581.00 a year
Posted:
Customer Service
10th Percentile
£143
25th Percentile
£185
Median
£275
75th Percentile
£495
90th Percentile
£588