12 of 12 Contract Design Thinking Jobs in the UK

Solutions Design Lead (Techincal Design) - Software Solution - England or Barcelona Day rate: £400 - £600 (inside IR35) Duration: 6 months Start: ASAP My new client is looking for a Solution Design Lead to take on critical role, using empathic methods to design and deliver products and services that delight our users. Solution Designers combine user knowledge with … the user with simplicity and elegance. Delight users with extraordinary emotional experiences, delivering innovative experiences that users love. The ideal candidate is a recognised expert and leading performer in design craft. Delivers robust and effective processes, practice, and strategy to enable individuals and teams. Delivers exceptional quality design projects covering product areas, whole products, or undefined spaces. Delivers … high-performing, thriving and contented teams. Design Skills, Know-how and Experience A recognised expert in solution design. A recognised expert in design standards, processes, industry best practice, and trends. Systems-level design thinker and visionary with strong instincts and outstanding intuition. Has an uncanny sense of design, acts as a fierce advocate for the user More ❯

Designer E Location: Edinburgh, New Uberior House (Hybrid) Pay Rate/Salary: Competitive Contract Length: 6 months IR35 Status: Inside IR35 Purpose: The role is focused on shaping service design within an agile environment, advocating for user-centred approaches, collaborating across teams, and driving design thinking in strategic initiatives. You'll also support evolving the organisation's … design culture. Key Responsibilities Work within agile teams to define priorities, scope, and outcomes. Shape strategic initiatives using customer, colleague, and market insight. Facilitate workshops and engage stakeholders to clarify business needs and risks. Communicate and manage expectations across multiple perspectives. Support service research and document current/future state services. Make user-focused design decisions and challenge … constraints. Own personal development and growth. Collaborate closely with designers, product owners, and engineers. Share knowledge, embed design principles, and actively contribute to the design community. Skills & Experience Required Proactive, motivated, and driven; fosters innovation and continuous improvement. Strong relationship-building and problem-solving skills. Confidence engaging with senior audiences; ability to provide constructive challenge. Calm, resilient, and More ❯

Digital Project Manager | Experience Design Team | HSBC Some careers grow faster than others. Some roles have greater impact than others. Make a difference. If you’re looking for a role that will help you stand out and make a difference, and fulfil your potential. Whether you want a career that could take you to the top, or simply take … you in an exciting new direction, this role offers opportunities, support and rewards that will take you further. Come and join a new Experience Design Team (EXD), focused on designing and delivering the next-generation banking experience for all our customers. We’re seeking a highly capable, enthusiastic and experienced Project Manager to be an essential part of one … deliver better experiences and improved outcomes for millions of customers across the UK, from retail banking, to savings, wealth, and insurance. You will be part of an integrated strategic design capability, made up of insight-driven Proposition, Service, Behavioural, Product and Content design, tasked with driving exceptional experiences and better outcomes for customers. You will partner and collaborate More ❯

and scope. Shape initiatives using customer and market insight. Facilitate workshops and stakeholder discussions. Conduct research and document current and future state services. Contribute to building a strong service design community. What we're looking for: Strong background in service design, design thinking, and user research . Skilled in journey mapping, prototyping, and stakeholder engagement . More ❯

Service Designer 8 months Remote Active SC security clearance required Inside IR35 - Umbrella only Conduct user research and stakeholder interviews Map service journeys and identify pain points Design service blueprints and prototypes Collaborate with cross-functional teams to implement service improvements Advocate for user-centred design across the organisation Strong facilitation and workshop skills Experience with service design tools (e.g., Miro, Smaply) Ability to translate insights into actionable design solutions Understanding of systems thinking and design thinking methodologies Excellent communication and storytelling abilities If you are interested in the role please apply More ❯

potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction. Come and join an exciting, new Experience Design Team (EXD), focused on designing and delivering the next-generation banking experience for all our customers. We’re seeking a highly capable, enthusiastic and experienced UX Research Manager to … deliver better experiences and improved outcomes for millions of customers across the UK, from retail banking, to savings, wealth, and insurance. You will be part of an integrated strategic design capability, made up of insight-driven Proposition, Service, Behavioural, Product and Content design, tasked with driving exceptional experiences and better outcomes for customers. You will partner and collaborate … closely with business, product, and engineering teams, elevate our design vision, and help embed a design-led culture of creativity, quality, and innovation. About The Role: The UX Research Manager reports into the Head of Insight, within our Insight, Strategy and Effectiveness Centre of Excellence. Day to day you will be embedded in the Experience Design team More ❯

will be responsible for designing and enhancing services, ensuring they meet user needs and align with business goals. The successful applicant will have a strong understanding of user-centred design principles and methodologies, as well as experience in delivering services that are efficient, effective, and enjoyable for users. Key Responsibilities: - Collaborate with stakeholders to identify user needs and service … requirements. - Conduct user research, including interviews, surveys, and usability testing, to gather insights and inform design decisions. - Create service blueprints, user journey maps, and prototypes to visualise service delivery processes. - Work closely with cross-functional teams, including developers, product managers, and business analysts, to ensure service designs are feasible and aligned with business objectives. - Develop and maintain design standards and guidelines to ensure consistency across services. - Facilitate workshops and design sessions to engage stakeholders and gather feedback on service concepts. - Continuously iterate on service designs based on user feedback and performance data. Required Skills and Qualifications: - Proven experience as a Service Designer or in a similar role. - Strong understanding of Government Digital Service (GDS) principles and More ❯

banking and savings products. You'll help shape the future of the bank's savings portfolio , driving the transition from 67 to just 9 streamlined products. Working closely with design, product, and business leaders, you'll visualise how this simplification impacts customers, colleagues, and the wider digital ecosystem - creating alignment, clarity, and momentum across multiple teams. What you'll … do Lead strategic service design across a major product simplification programme, translating complex change into actionable design direction. Collaborate with product partners to shape a cohesive customer experience and support digital portfolio transformation. Visualise end-to-end journeys, information architecture, and service ecosystems to help stakeholders see the "bigger picture." Bring structure to ambiguity - defining plans, coordinating activity … and proactively driving updates and alignment. Balance design leadership with delivery discipline - combining design thinking, project management, and stakeholder engagement. What we're looking for Proven experience in strategic or lead-level Service Design , ideally within financial services or large-scale digital environments . Strength in stakeholder management , able to influence, facilitate, and align senior partners More ❯

solved Good products solve specific problems. Whats more, they solve specific problems that are worth solving. Identifying problems that customers want to be solved is the first element of design thinking. In this context, the PO discovers a range of customer needs through divergent thinking tools, then identifies the jobs to be done that are most worth pursuing. … splitting, defines enablers, and incorporates behavior-driven development (BDD) to ensure stories support continuous value flow. The PO also allows space for local stories and spikes that advance product design but are not derived explicitly from ART-level features. Prioritise backlog items Achieving continuous value flow requires that the highest-value backlog items are delivered in the shortest sustainable … with their teams during backlog refinement, iteration planning, and iteration reviews, and with the ART during PI planning, system demos and, if applicable, Inspect and Adapt events. Evolve solution design Frequent, customer-centric feedback cycles fuel the Plan-Do-Check-Adjust cycle that enables continuous value delivery and the ongoing, relentless improvement of the value stream itself. By gathering More ❯

processes. Familiarity with PHP applications. Previous use of Atlassian tools (Jira, Bitbucket, Confluence). Personal Attributes Strong analytical and problem-solving abilities. Attention to detail and strong architectural/design thinking. Excellent communication and collaboration skills. Ability to justify technology choices and drive continuous improvement. Performance Metrics Infrastructure performance & uptime and developer satisfaction. Backup coverage and disaster-recovery test … outcomes. Cost efficiency and timely project delivery. Why Join Us? Influence a cloud-first strategy in a dynamic financial technology environment. Work remotely with a collaborative, forward-thinking team. Opportunity to shape infrastructure for mission-critical systems serving global users. How to Apply Send your CV and a short cover letter to with the subject line "Platform/DevOps More ❯

processes. Familiarity with PHP applications. Previous use of Atlassian tools (Jira, Bitbucket, Confluence). Personal Attributes Strong analytical and problem-solving abilities. Attention to detail and strong architectural/design thinking. Excellent communication and collaboration skills. Ability to justify technology choices and drive continuous improvement. Performance Metrics Infrastructure performance & uptime and developer satisfaction. Backup coverage and disaster-recovery test … outcomes. Cost efficiency and timely project delivery. Why Join Us? Influence a cloud-first strategy in a dynamic financial technology environment. Work remotely with a collaborative, forward-thinking team. Opportunity to shape infrastructure for mission-critical systems serving global users. How to Apply Send your CV and a short cover letter to (url removed) with the subject line "Platform More ❯

solving complex data challenges and building robust, scalable integrations across cloud-native platforms. What You'll Be Doing Analyse and understand system interfaces and data flows across our enterprise. Design and maintain clear, business-aligned data models. Build and support integrations using AWS services (Lambda, Step Functions, S3, MSK/Kinesis, API Gateway). Ensure data transformations are well … You Are A clear communicator who can explain technical concepts to non-technical audiences. Curious and collaborative, always asking the right questions. Comfortable balancing hands-on technical delivery with design thinking. Not a consultant - but a doer, ready to roll up your sleeves and deliver. Apply now and help us connect Britain with the world through the power of More ❯