7 of 7 Contract Design Thinking Jobs in the UK

looking for a visionary Service Designer to collaborate in creating seamless digital experiences for our customers, building advocacy and advancing the practice of Service Design across the Group. You'll love your craft and enjoy sharing your knowledge with others. Whether that's advocating for Service Design with … craft. Our Financial Wellbeing team craft human-centred end-to-end experiences for all customers in financial difficulty. Using behavioural insights and behavioural design, we place empathy and the human experience at the heart of all we do. Across human and digital channels, we support our customers in their ...

Product Design Engineer (AI-Native Products) Remote working | Candidates must be UK based | Typical working pattern will be approx. 11am-8pm UK time. We're partnering with a global technology organisation to hire a Product Design Engineer who can design and build next-generation AI-powered employee … experiences. This is a unique opportunity to work at the intersection of Product Design, Front-End Engineering and Artificial Intelligence, helping shape the future of how employees interact with AI-powered tools. You'll join a highly innovative team focused on defining new interaction patterns, workflows and design ...

team delivering next-generation Conversational AI capabilities. This role will play a key part in shaping user-centred AI-powered services, working across discovery, design, refinement, and implementation phases. The successful candidate will combine strong design thinking with strategic problem-solving skills and will be comfortable working … Engineers, Product teams, and business stakeholders. This is an opportunity to influence the future direction of AI-enabled customer and colleague experiences through service design excellence. Key Responsibilities Lead service design activities across the full project lifecycle, from discovery through to refinement and delivery. Shape and define complex ...

solve complex operational challenges within healthcare environments. These modules are being developed as new products rather than migrations of existing systems, creating opportunities to design workflows and experiences from the ground up. The first module is already in development. The next module focuses on incident and event management-enabling … customer discovery - and turn it into user flows, wireframes and clickable prototypes that engineers can build from, fast. You work within our existing Cloda design system (you extend it, you don't replace it), and you design for the full picture: happy paths, error and empty states, permissions ...

Hybrid) Remote (occasional travel to South West London) Active SC Clearance Required £540 per day (Inside IR35) We're seeking a highly capable Service Design/User Research hybrid to support a major UK Government (GDS-aligned) programme, delivering user-centred digital services at scale. This role is ideal … someone who can seamlessly blend GDS service design principles with robust user research practices, ensuring services are designed around real user needs and meet the highest government standards. Key Responsibilities Lead and deliver user-centred design and research activities in line with GDS standards and service assessments Plan ...

translating complex challenges into actionable requirements. Core Focus Areas: Proactive Discovery & Problem Framing - Lead structured discovery to understand problems before proposing solutions. - Utilize Design Thinking and Jobs To Be Done (JTBD) frameworks to uncover true user needs. - Facilitate workshops that drive clarity and alignment across teams. Outcome … independent of solutions. - Translate complex needs into structured, prioritized outcomes and value statements. - Ensure alignment of analysis to intended benefits and outcomes. Creative & Innovative Thinking - Bring creativity and curiosity into analysis to explore multiple problem-solving approaches. - Proactively test new techniques to enhance requirement quality. - Use scenario modeling, prototyping ...

experienced and have a successful track record of delivering complex technology projects and programmes through multi-disciplinary teams using agile, lean software and design-thinking development methodologies. Specialist skills in agile delivery standards and practices within the full software development lifecycle. Proficient in relevant approaches and technologies utilising ...