L2 Support Engineer (Windows/MacOS)
- Hiring Organisation
- Ascent Resourcing Limited
- Location
- London, South East, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- £250 - £325 per day
point between first-line support, senior systems engineers and an external Mac support partner. The role is heavily weighted towards macOS and requires practical Jamf experience. Responsibilities + Requirements Resolve L2 escalations across macOS, Windows and Microsoft 365, owning incidents through to resolution or appropriate escalation Administer … estate through Jamf Pro, including policies, configuration profiles, application deployment and device compliance Support Microsoft 365 services including Exchange Online, Teams, SharePoint, OneDrive, Intune and Azure AD/Entra ID Troubleshoot hardware, software, access and connectivity issues across both operating systems Candidates should bring 3+ years’ enterprise ...