Skills & Experience * Proven experience in Microsoft application and device support for Windows estates.* Possess active UK NPPV & SC Clearance* Working knowledge of Microsoft technologies (e.g. M365, Active Directory, Intune, JAMF, Autopilot)* Experience with Ivanti (or similar) ticketing systems, including queue management.* Ability to diagnose and resolve common user queries and technical issues.* Exemplary customer service and communication skills* Takes More ❯
Reading, Oxfordshire, United Kingdom Hybrid/Remote Options
CBSbutler Holdings Limited trading as CBSbutler
role involves configuration management, patching, incident resolution, and maintaining adherence to security standards within an SC-cleared environment. Key Responsibilities Administer and maintain endpoint management platforms (e.g., Intune, SCCM, JAMF). Deploy and manage device configurations, applications, and updates. Oversee patching cycles and compliance reporting. Troubleshoot and resolve endpoint-related incidents and performance issues. Implement and maintain security policies More ❯
Reading, Berkshire, United Kingdom Hybrid/Remote Options
CBSbutler Holdings Limited trading as CBSbutler
role involves configuration management, patching, incident resolution, and maintaining adherence to security standards within an SC-cleared environment. Key Responsibilities Administer and maintain endpoint management platforms (e.g., Intune, SCCM, JAMF). Deploy and manage device configurations, applications, and updates. Oversee patching cycles and compliance reporting. Troubleshoot and resolve endpoint-related incidents and performance issues. Implement and maintain security policies More ❯
London, Euston, United Kingdom Hybrid/Remote Options
VIQU IT
a focus on customer service is paramount. Key skills & responsibilities for the First Line Support: 1st Line//Customer Support – in a MAC environment: Jira Slack Zoom Google JAMF Triaging tickets and escalating to relevant teams where necessary Supporting face to face IT Support with internal users Excellent customer service skills Role details: Job role: 1st Line Support More ❯
concerns and triage to AV team as needed. Troubleshoot any desk connectivity issues (monitors, keyboards, mouse, physical LAN connections). Replace cables or connectors as needed. Skills iMac ios jamf macbook Apple Support Troubleshooting Technical support Customer service Applications support Hardware Job Title: Service Desk Analyst Location: London, UK Job Type: Contract Trading as TEKsystems. Allegis Group Limited, Maxis More ❯
