Supporting mainly HP kit ,Peripherals such as docking stations, keyboard & mice, & Iphone , Supporting Windows 10/Windows 11 environment MS Outlook and Office 2016 Samsung Phones Software Installation and configuration including application support Cabling and patching knowledge and understanding Good knowledge of Iphone & Samsung phone support Knowledge of Video Conferencing more »
The Key Requirements: Desktop Support to users on site Provide remote support to users in other offices Supporting HP kit, docking stations, keyboards, mice Samsung phones & iPhone. Windows 10/11 environment MS Outlook & Office 2016 Software Installation & some App support that comes with it. Desirable: Video conferencing & telephony support more »
System and ensuring optimal Stock Control levels are maintained. • Provide Guidance & Assistance to Users with installation & configuration of Corporate Mobile Devices (Apple iPhone, iPad & Samsung devices) • Basic Understanding of IT Networks and troubleshooting • Basic Understanding of Windows Active Directory Users and Computer Management • Self-motivated, work effectively without direct supervision more »
individual to provide temporary 2nd line support assistance. This is an excellent opportunity to work both independently and collaboratively, supporting hardware and software for Samsung Android tablets and phones using Intune. Key Responsibilities: Provide basic Level 2 support, including greeting walk-in customers and logging faults. Troubleshoot and configure computer … Tasks: Provide backup/overflow telephone cover for ICT Helpdesk as required. Requirements: Broad range of skills covering both hardware and software. Experience with Samsung Android tablets and phones. Proficiency in Intune from Excel spreadsheet. Strong troubleshooting skills and ability to work independently. Proactive, customer-focused attitude with excellent communication more »
