1 to 1 of 1 Contract Support Technician Jobs in Wales

IT Support Technician On-site (Swansea, Cardiff or Pontypool) £120 P/D Inside IR35 The role: Establish and maintain effective written and verbal communication with individuals and groups of customers and stakeholders. Assist team members to devise solutions for complex issues within GP Clinical Systems (Cegedim Vision … giving a range of evaluated options and solutions. Investigate, diagnose, and resolve faults/problems from internal/external stakeholders to a satisfactory conclusion. Support and implement processes to ensure that specifications/guidance continue to meet the needs of users. This includes adherence and changes to Standard Operating … Procedures (SOPs) and Work Instructions (Wis). Respond to work requests guided by key performance indicators. Support and organise ongoing fault investigation tasks providing a consistent and stable support service for our users. Support and organise responses to requests for assistance based on current priorities or advise more »