23 of 23 Contract Customer Insight Jobs

Product Manager - Customer Insight Platform (CIP) Location: Telford (Primary Base)/Hybrid with travel to London & Stratford as required Duration: 6 Months Rate: £400 IR35 Status: PAYE Only Clearance: BPSS Required Please note : BPSS clearance is required for this position. The role is offered on a PAYE basis … with client requirements. Your New Role We are seeking an experienced Product Manager to lead a critical discovery and delivery initiative within HMRC's Customer Insight Platform (CIP).The Customer Insight Platform consists of multiple cross-functional agile teams responsible for collecting, analysing and enabling ...

lead the end-to-end migration from legacy billing systems to a modern, scalable platform , while owning the digital billing experience across customer channels. You'll sit at the intersection of product, technology, and commercial strategy , shaping how the bank charges and serves its clients. What … billing migration strategy and execution Own the migration roadmap, including dependencies, risks, and key milestones Oversee transition from legacy systems with minimal/no customer disruption Ensure pricing integrity, service continuity, and regulatory compliance throughout Proactively resolve product, billing, and integration challenges Digital Product Ownership Own billing journeys across ...

passionate Service Design leader ready to make a significant impact? Our client is looking for a Lead Service Designer to drive customer-centric design in a dynamic, multi-product environment. This is your chance to lead a talented team, transform service design processes, and enhance customer experiences across … Lead in daily operations. - Align multiple product teams currently working in silos to foster collaboration. Service Design Implementation: - Develop and refine end-to-end customer journeys. - Guide teams to create product-specific journeys that reflect a unified service vision. Customer Insight & Strategy: - Translate customer insights into ...

Consultancy The Opportunity We are looking for an experienced CRM Strategy Consultant to lead a series of high-profile CRM strategy initiatives for a customer-centric organisation. This is a senior individual contributor role, offering the opportunity to shape the future of customer engagement, retention and lifecycle marketing … business outcomes. This role is ideal for a strategic CRM specialist who thrives in complex environments, can influence at Executive level and enjoys turning customer insight, business objectives and CRM capabilities into clear and actionable strategies. Key Responsibilities Lead end-to-end CRM strategy projects across multiple business ...

digital commerce environment. This is a contingent role for someone who can operate at pace, bring structure to ambiguity, and turn data, customer insight, commercial performance, and analytical recommendations into clear business decisions. It is a hands-on, data-heavy role, not a coordination role. The role sits … working with incomplete information, challenging assumptions constructively, and producing high-quality recommendations quickly. What You Will Do Support commercial pricing decisions by analyzing performance, customer behavior, commercial trends, pricing recommendations, and business impact. Analyze e-commerce performance drivers such as conversion, traffic, customer segments, product or category ...

Data Solution Architect - Customer £750.00 per day (Umbrella) 6 Month Contract London (Hybrid) Our client is seeking an experience Data Solutions Architect to design customer data solutions within our Data Architecture & Design Team. Within this role you will work with stakeholders to define future data strategies, deliver measurable … outcomes like better personalisation and data quality, and ensure solutions align with business goals. The role covers managing, governing and extracting value from customer data systems. You'll collaborate across architecture, product, analytics, governance, security, and CRM teams while assessing changing and shaping effective data solutions. Responsibilities: Build strong ...

Stratford/Telford/Remote-with an occasional Visit Pay rate: £402 per day all inc. (PAYE through Umbrella) Job Description: What is the Customer Insight Platform (CIP)? CIP is composed of multiple cross-functional teams who use a variety of agile and lean practices. Together, they provide … services that collect, evaluate and support the analysis of customer interaction data. Within CIP a new workstream is being formed to deliver a new requirement called internally "Flocking"-the title is "Adaptive Detection System for Counter Fraud Flocking -requirement is a production, in-service capability that moves fraud detection ...

quarterly planning alongside the Telford hybrid requirements. Rate: up to £414 p/d Umbrella inside IR35 Role purpose/summary What is the Customer Insight Platform (CIP)? CIP is composed of multiple cross-functional teams who use a variety of agile and lean practices. Together, they provide … services that collect, evaluate and support the analysis of customer interaction data. Within CIP a new workstream is being formed to deliver a new requirement called internally as Flocking - Client Title is Adaptive Detection System for Counter Fraud Flocking - Client's requirement is a production, in-service capability that ...

annuities proposition. This is a high-profile position within a major digital transformation programme, focused on creating market-leading digital experiences that improve customer outcomes, drive commercial value and support long-term business growth. Working at the intersection of customer needs, commercial objectives and technology delivery, you will … customers and the business. This is a pure Senior Digital Product Manager/Senior Digital Product Owner ideal for someone with extensive experience delivering customer-facing digital products within financial services and a strong understanding of pensions, retirement or wealth management products. Key Responsibilities Product Ownership & Vision Define ...

role. Are you ready to step into a high-impact Commercial Programme and Project Manager role where your work directly shapes growth, efficiency and customer experience across a dynamic retail environment? This is a brilliant opportunity to lead strategic, business-critical projects and programmes that truly influence … Asana, you'll be well positioned to succeed. This is an exciting opportunity to make a tangible impact, drive innovation through data and customer insight, and help shape the future of a forward-thinking, customer-focused business. This role closes on 23rd July 2026. Don't delay ...

join a growing Analytics & Data Science team, supporting a high-impact Retail Media function . This role is focused on leveraging first-party customer data to drive audience strategy, campaign performance, and measurable commercial outcomes. You'll partner closely with Retail Media, CRM, and Loyalty teams to design … evaluate customer-led activation, ensuring campaigns are effective, scalable, and deliver clear value to both the business and external partners. Key Responsibilities: Build, refine and activate customer audiences and segments for Retail Media campaigns Deliver detailed analysis on campaign performance , including ROI, incrementality and uplift Produce post-campaign ...

pricing transformation within a fast-paced digital commerce environment. This is a hands-on, data-driven role for someone who can turn complex data, customer insight, and commercial performance into clear pricing decisions and measurable business impact. You'll sit at the intersection of commercial strategy, pricing, analytics ...

pricing transformation within a fast-paced digital commerce environment. This is a hands-on, data-driven role for someone who can turn complex data, customer insight, and commercial performance into clear pricing decisions and measurable business impact. You'll sit at the intersection of commercial strategy, pricing, analytics ...

healthcare. As a Senior Product Manager , you will lead the strategy, delivery and optimisation of a digital clinical trial recruitment platform. You will use customer insights, data and experimentation to create digital experiences that improve recruitment journeys and drive measurable impact. This is a 6-month contract-based role ...

healthcare. As a Senior Product Manager , you will lead the strategy, delivery and optimisation of a digital clinical trial recruitment platform. You will use customer insights, data and experimentation to create digital experiences that improve recruitment journeys and drive measurable impact. This is a 6-month contract-based role ...

Lead UX activities from discovery through to delivery. Conduct user research and usability testing. Create user journeys, wireframes, prototypes, and interaction designs. Turn customer insights and data into meaningful design decisions. Collaborate with cross-functional teams to define and deliver great user experiences. Champion user-centred design across ...

quarterly planning alongside the Telford hybrid requirements. Rate: up to £414 p/d Umbrella inside IR35 Role purpose/summary What is the Customer Insight Platform (CIP)? CIP is composed of multiple cross-functional teams who use a variety of agile click apply for full job details ...

solutions. Strong Solution Architecture and Technical Lead experience. Deep knowledge of: Dynamics 365 Sales Dataverse Power Platform Power Apps (Model-Driven Apps) Power Automate Customer Insights Sales Accelerator Strong hands-on development capability including: C# .NET JavaScript Plugins Custom Workflow Activities REST APIs Experience designing enterprise integrations using: Azure … Strong stakeholder management and communication skills. Experience working within Agile delivery environments. Highly Desirable Banking, financial services, insurance, or regulated industry experience. Dynamics 365 Customer Insights experience. Azure DevOps and CI/CD experience. Microsoft Dynamics and Power Platform certifications. Experience leading offshore or distributed development teams. What ...

onsite) | Hampshire or London | 6-Month Contract We're looking for an experienced Lead Product Manager to shape and deliver the product strategy for customer sales journeys across digital and telephony channels within a large, regulated organisation. Working with senior stakeholders across Product, Technology and Commercial teams … product roadmap, lead Product Managers and drive initiatives that improve customer experience and commercial performance. What you'll be doing Define and own the product vision, strategy and roadmap. Lead and mentor Product Managers within a cross-functional Agile environment. Improve digital and telephony customer journeys using data ...

Description CRM Content Manager Content Manager - Dynamics 365 Customer Insights Contract | Remote | UK Public Sector Project Overview At Ceox, we are supporting a major Public Sector programme following the upgrade of a Microsoft Dynamics 365 environment to enable direct marketing through Dynamics 365 Customer Insights Journeys. … campaign experience are essential. Who Were Looking For Strong background in email marketing campaign management Hands-on experience building segments and journeys in D365 Customer Insights Solid HTML/CSS email build skills Experience delivering campaigns end-to-end in regulated or structured environments Strong stakeholder communication skills What ...

Description CRM Content Manager Content Manager - Dynamics 365 Customer Insights Contract Remote UK Public Sector Project Overview At Ceox, we are supporting a major Public Sector programme following the upgrade of a Microsoft Dynamics 365 environment to enable direct marketing through Dynamics 365 Customer Insights Journeys click apply ...

Role We are looking for a user-centric Product Manager to lead a single, dedicated software development team. Your main goal is to find customer frustrations, use data to design smart solutions, and deliver features that make a real business impact. You will own the 1-year product strategy … voice of the customer. Key Responsibilities Strategy & Roadmap: Set the 1-year vision and manage the short-term team roadmap (Scrum/Kanban). Customer Insights: Partner with UX designers to interview users, run surveys, and turn feedback into actionable feature ideas. Data & Testing: Define success metrics ...

across web and mobile platforms.Working alongside Product Managers, Engineers and fellow Designers, you'll transform complex challenges into intuitive, engaging solutions that deliver real customer and business value.Key Responsibilities: Lead end-to-end product design projects from discovery through to delivery Turn customer insights and business objectives into ...