5 of 5 Contract Customer Insight Jobs

lead the end-to-end migration from legacy billing systems to a modern, scalable platform , while owning the digital billing experience across customer channels. You'll sit at the intersection of product, technology, and commercial strategy , shaping how the bank charges and serves its clients. What … billing migration strategy and execution Own the migration roadmap, including dependencies, risks, and key milestones Oversee transition from legacy systems with minimal/no customer disruption Ensure pricing integrity, service continuity, and regulatory compliance throughout Proactively resolve product, billing, and integration challenges Digital Product Ownership Own billing journeys across ...

Insight Planner Inside IR35, £550 - £650 P/D 9 months, scope to extend Hybrid, 1-2 days on site per week (Manchester preferred, London considered) BPSS + SC eligibility We're looking for an Insight Planner to join a new multidisciplinary team driving insight-led decision … making in a large, complex organisation. As the sole Insight Planner , you'll shape how insight is used - turning data into clear narratives that influence strategy, product direction, and outcomes . Key Responsibilities Synthesize qualitative, quantitative, and behavioural data into clear, actionable insights Create compelling presentations and strategic ...

Customer Experience Lead: Customer Experience Strategy & Design We're looking for a strategic and hands-on Customer Experience (CX) Lead to shape and deliver exceptional, end-to-end customer journeys across our digital and physical touchpoints. Role : Customer Experience Lead Rate : £neg DOE IR35 : Outside … Location : Some travel to London/Midlands - weekly/bi-weekly The role As CX Lead, you will define and drive our customer experience vision-translating business, customer, and policy objectives into clear design principles, standards, and innovative concepts. You will ensure a seamless, consistent 'look and feel ...

Customer Experience Lead: Customer Experience Strategy & Design We're looking for a strategic and hands-on Customer Experience (CX) Lead to shape and deliver exceptional, end-to-end customer journeys across our digital and physical touchpoints. Role : Customer Experience Lead Rate : £neg DOE IR35 : Outside … Location : Some travel to London/Midlands - weekly/bi-weekly The role As CX Lead, you will define and drive our customer experience vision-translating business, customer, and policy objectives into clear design principles, standards, and innovative concepts. You will ensure a seamless, consistent "look and feel ...

strategic or architectural level. The Opportunity The organisation has an established Microsoft Power Platform environment, with extensive use of: Dynamics 365 CE & Customer Insights Dataverse Model-Driven Power Apps Power Automate Power Pages Microsoft Fabric & Power BI As part of a wider transition to a managed service provider … practices It's highly desirable , you have Microsoft Fabric experience, Dynamics 365 CE exposure with wider Microsoft Power Platform experience , experience with Dynamics 365 Customer Insights and experience migrating or modernising reporting environments If you’re a practical, hands-on data professional looking for a varied contract role within ...