14 of 14 Contract Customer Insight Jobs

Customer Insight/User Research Consultant Location: Largely remote with occasional travel to West Midlands Rate: 500- 550 (inside ir35) Duration: 6 months + The Role I am are looking for an experienced Customer Insight & Journey Specialist to support a major programme of work. This … customer-focused role sitting at the intersection of Customer Insight, User Research and Service Design. You will work with a team of Business Analysts and Service Design Leads to ensure that customer and stakeholder evidence is translated into clearly defined user needs, customer journeys ...

Customer Insight/User Research Consultant Location: Largely remote with occasional travel to West Midlands Rate: £500-£550 (inside ir35) Duration: 6 months + The Role I am are looking for an experienced Customer Insight & Journey Specialist to support a major programme of work. This … customer-focused role sitting at the intersection of Customer Insight, User Research and Service Design. You will work with a team of Business Analysts and Service Design Leads to ensure that customer and stakeholder evidence is translated into clearly defined user needs, customer journeys ...

Project/Customer Journey Manager Leeds/Hybrid Contract to February 27 Salary from £50,000pa DOE, Day Rate via Umbrella Company also available Pontoon is an employment consultancy, we put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect … countries and across 135 currencies. They help our customers become more efficient, more secure and more successful. We are looking for an experienced customer centric Project/Customer Journey Manager (CJM) to join my clients team. The position is being offered on a contract to February 2027. ...

leading organisation within the UK energy sector is seeking a Digital Product Lead to own and drive the introduction and ongoing development of a customer app and online portal. This role will be responsible for ensuring the digital platform is delivered with an external Vendor, on time … high standard, while continuing to develop the product to meet business case objectives and customer needs. A key focus of the role will be maximising customer adoption and active engagement with the platform, while using digital insights, prompts and nudges to encourage positive customer behaviour and help ...

Inside IR35 | Hybrid 1-2 days in Chesterfield then remote Morson Edge have partnered with a leading UK retailer undergoing a significant digital and customer transformation, and we're looking for an experienced Martech Solutions Architect to play a key role in shaping the future of its marketing technology … landscape. This is an exciting opportunity to join a high-profile transformation programme where you'll define the architecture that underpins customer engagement, personalisation and data-driven marketing across multiple digital channels. Working closely with Marketing, Digital, Data and Technology teams, you'll ensure the organisation's Martech ecosystem ...

medical research to improve disease prevention, diagnosis and treatment. As a Senior Product Designer , you will be leading end-to-end product design, turning customer insight and complex journeys into intuitive digital experiences. This is a 6-month contract-based role offering hybrid/remote working options, salary … engaging experiences. Developing prototypes and conducting usability testing to inform design decisions. Working closely with Product, Engineering, Research, Content and wider business teams. Using customer insight and data to develop effective design solutions. Promoting accessibility, inclusive design and strong design practices. Contributing to product direction, roadmap discussions ...

adopted across multiple markets. They are looking for a commercially minded pricing professional with strong analytical capability and experience translating data and customer insight into actionable commercial recommendations. You'll ideally bring experience across pricing strategy, revenue optimisation, financial modelling and/or commercial strategy, alongside exposure … models, financial analyses and commercial business cases Strong analytical skills and ability to translate data into clear commercial recommendations Experience with new product pricing, customer research and/or willingness-to-pay (WTP) analysis Experience developing pricing frameworks, tools, playbooks or governance Strong stakeholder management and influencing skills, particularly ...

Services organisation is seeking an experienced CRM Campaign Manager with strong Braze expertise to play a key role in the delivery of a major customer engagement programme. This is a hands-on delivery-focused role where you will be responsible for developing, executing and optimising CRM campaigns and customer journeys, helping the business maximise the value of their investment in Braze. With significant growth targets, improved customer data capabilities, and a major new service launch planned, this is an exciting opportunity to make a tangible commercial impact. We're looking for someone who combines strategic CRM thinking ...

Services organisation is seeking an experienced CRM Campaign Manager with strong Braze expertise to play a key role in the delivery of a major customer engagement programme. This is a hands-on delivery-focused role where you will be responsible for developing, executing and optimising CRM campaigns and customer journeys, helping the business maximise the value of their investment in Braze. With significant growth targets, improved customer data capabilities, and a major new service launch planned, this is an exciting opportunity to make a tangible commercial impact. We're looking for someone who combines strategic CRM thinking ...

days per month onsite) We're partnering with a major UK retail organisation that is investing heavily in its retail media and customer analytics capabilities. They are looking for an experienced Retail Media Analyst to join a growing team focused on measuring, optimising and improving the impact of media … marketing activity across both digital and physical customer touchpoints. This is a great opportunity for someone who enjoys moving beyond standard reporting and wants to influence commercial decisions through robust analysis, campaign measurement and customer insight. The Role You'll play a key role in helping the business ...

responsible for: Setting and delivering product strategy across clinical trial recruitment and research data services. Leading product discovery, validation, roadmap planning and prioritisation using customer insight and data. Working closely with engineering teams to agree priorities, manage trade-offs and deliver product outcomes. Building relationships with pharmaceutical, academic … research customers to understand their needs and identify opportunities. Turning individual customer requirements into scalable product capabilities rather than one-off solutions. Defining product requirements, acceptance criteria, success measures and delivery plans. Working collaboratively with engineering, data, design and clinical teams in regulated environments. Balancing commercial requirements with research ...

digital technology company Key Responsibilities Design tailored, role-based learning journeys using instructor-led training, certifications, on-demand learning and cohort-based programmes Assess customer goals, user roles, workflows and skills gaps to identify learning and enablement requirements Develop learning strategies that support product adoption, implementation milestones and successful … case delivery Act as a trusted advisor to customers, helping them maximise the value of their learning and technology investment Work closely with Customer Success Managers, Consulting teams and Delivery Managers to align training with wider delivery plans Use data and customer insights to identify risks, improve engagement ...

Senior AWS Data Engineer on a 12-month fixed term contract and help build the data foundations behind the next generation of customer-facing analytics and AI products. This is a hands-on engineering role in a major cloud data platform programme, where youll help turn operational, telematics, customer … managed services, lakehouse architecture, Data Mesh principles and governance-by-design patterns to create data that is reliable, discoverable, secure and ready for real customer impact. If you enjoy building robust data platforms, solving complex integration problems and shaping how data enables better products, this is an opportunity ...

their end clients in the banking space. Key Skills: D365 Sales: Hands-on configuration/development, Dataverse, plugins, workflows, custom entities, debugging and optimization. Customer Insights - Journeys: Strong CI-J development, customer engagement and marketing automation. Power Automate & Integration: Build/manage automated flows and integrate D365 with ...