11 of 11 Contract Customer Insight Jobs

Target Start Date: November 2026 Your new company Join a nationally significant public sector organisation that sits at the forefront of technology, data and customer-focused innovation. Operating across highly specialised and international markets, this organisation develops and delivers trusted products and services relied upon by customers where accuracy … role This is a rare opportunity for an established product leader who wants to operate at the point where strategy, commercial performance and customer value converge. As Senior Product Manager, you will take ownership of a substantial portfolio of products and services, defining its strategic direction while ensuring ...

journeys that further UK Parliaments purpose and meet the needs and expectations of customers and employees no matter the context or channel. The Customer Experience Design Team works alongside other digital and delivery professions such as programme and project managers, change managers, business analysts, content designers, developers, data experts … technologists. The Interaction Design team works in collaboration with research, design, delivery, and technology professions, alongside stakeholders to deliver customer focussed design solutions for digital projects, products, and services. This includes the production of design principles, standards, and guidance, and reusable UI/UX solutions that follow best practice ...

Lead - Retail (6-month FTC) The Role: We're looking for an experienced and commercially minded CRM Lead to take ownership of customer lifecycle communications and help deliver engaging, personalised experiences across every stage of the customer journey. This is a hands-on role, combining CRM strategy, automation … email marketing and customer insight to drive engagement, retention and commercial performance. Working closely with retail, e-commerce and marketing teams, the CRM Lead will play a key role in developing and optimising automated journeys, supporting membership growth and ensuring our CRM activity delivers a consistent omnichannel customer ...

products Create wireframes, prototypes, user flows and design artefacts that communicate ideas effectively Partner closely with Product Managers, Developers and Content Designers to deliver customer-centric solutions Drive rapid ideation, testing and iteration to continuously improve user experiences Establish and maintain high design quality from discovery through to delivery … implementation Use customer insight, analytics and research to inform design decisions and product direction Facilitate workshops and stakeholder sessions to gather requirements and align on solutions Contribute to the growth of the design community through mentoring, coaching and knowledge sharing Champion design best practices, accessibility and usability standards ...

Manage research plans and roadmaps, ensuring alignment with both short-term objectives and long-term strategic direction. Conduct generative and evaluative research to uncover customer insights, solve problems, and identify new opportunities. Deliver impactful research findings that synthesise qualitative and quantitative data, guiding product development and stakeholder engagement. Foster ...

D365 CI-J Developer (Dynamics 365 Sales & Customer Insights - Journeys) Location: Hybrid, City of London 2-3 days per week Contract: Initial 12 month contract Industry: Financial Services IR35 determination: Inside Rate: up to £500 per day Our client (global financial services) is looking for 2 x D365 Developers … join their team based out of London. This role will involve hands-on configuration and solution development in Dynamics 365 Sales and Customer Insights - Journeys modules to enable scalable and impactful customer engagement capabilities. The successful candidate will work closely with business stakeholders to translate requirements into technical ...

development. Design, script and analyse ad-hoc quantitative surveys. Manage ad-hoc qualitative/quantitative research projects such as proposition development, visual identity and customer experience mapping. Be involved in the wider user research community identifying good practices we can adopt and sharing our experiences. Share knowledge of tools … acting as mentor to other junior user researcher(s). Requirements : Proven experience of using a variety of usability testing methodologies to reveal actionable customer insights and gather user needs for web based services. Proven experience of creating research strategies/approaches. Proven experience of managing, executing and analysing ...

development. Design, script and analyse ad-hoc quantitative surveys. Manage ad-hoc qualitative/quantitative research projects such as proposition development, visual identity and customer experience mapping. Be involved in the wider user research community (outside of HMRC and the government) identifying good practices we can adopt and sharing … acting as mentor to other junior user researcher(s). Requirements: Proven experience of using a variety of usability testing methodologies to reveal actionable customer insights and gather user needs for web based services. Proven experience of creating research strategies/approaches. Proven experience of managing, executing and analysing ...

vibrant team dedicated to anticipating and responding to the evolving needs of customers. Play a crucial role in shaping the future of customer experience. Collaborate with senior leaders and make a tangible impact on strategic decision-making. If you're ready to take on this exciting challenge and drive … customer insights forward, we'd love to hear from you! Apply today to join a forward-thinking organisation that values innovation and excellence. Apply now! Please be advised: if you haven't heard from us within 48 hours, then unfortunately your application has not been successful on this occasion. ...

Senior AWS Data Engineer on a 12-month fixed term contract and help build the data foundations behind the next generation of customer-facing analytics and AI products. This is a hands-on engineering role in a major cloud data platform programme, where youll help turn operational, telematics, customer … managed services, lakehouse architecture, Data Mesh principles and governance-by-design patterns to create data that is reliable, discoverable, secure and ready for real customer impact. If you enjoy building robust data platforms, solving complex integration problems and shaping how data enables better products, this is an opportunity ...

major retail organisation and lead the next phase of a strategic data and insights platform , providing brands and suppliers with valuable commercial and customer insights. This is a high-profile role sitting across Product, Data, Digital and Commercial teams , with responsibility for shaping the product roadmap, establishing effective governance … ambiguity and translating data and commercial requirements into clear product priorities. Key Responsibilities Own, refine and prioritise the product roadmap , balancing commercial value, customer needs, dependencies and technical feasibility. Translate retailer, supplier and brand requirements into clear outcomes, epics and success measures. Own and prioritise the product backlog, working ...