11 of 11 Contract Customer Insight Jobs

journeys that further UK Parliaments purpose and meet the needs and expectations of customers and employees no matter the context or channel. The Customer Experience Design Team works alongside other digital and delivery professions such as programme and project managers, change managers, business analysts, content designers, developers, data experts … technologists. The Interaction Design team works in collaboration with research, design, delivery, and technology professions, alongside stakeholders to deliver customer focussed design solutions for digital projects, products, and services. This includes the production of design principles, standards, and guidance, and reusable UI/UX solutions that follow best practice ...

medical research to improve disease prevention, diagnosis and treatment. As a Senior Product Designer , you will be leading end-to-end product design, turning customer insight and complex journeys into intuitive digital experiences. This is a 6-month contract-based role offering hybrid/remote working options, salary … engaging experiences. Developing prototypes and conducting usability testing to inform design decisions. Working closely with Product, Engineering, Research, Content and wider business teams. Using customer insight and data to develop effective design solutions. Promoting accessibility, inclusive design and strong design practices. Contributing to product direction, roadmap discussions ...

Lead - Retail (6-month FTC) The Role: We're looking for an experienced and commercially minded CRM Lead to take ownership of customer lifecycle communications and help deliver engaging, personalised experiences across every stage of the customer journey. This is a hands-on role, combining CRM strategy, automation … email marketing and customer insight to drive engagement, retention and commercial performance. Working closely with retail, e-commerce and marketing teams, the CRM Lead will play a key role in developing and optimising automated journeys, supporting membership growth and ensuring our CRM activity delivers a consistent omnichannel customer ...

user-centred design principles across Agile teams. Build relationships with stakeholders and support knowledge sharing. Essential Skills & Experience Experience supporting user research, UX research, customer insight, or a related field. Understanding of qualitative and quantitative research methods. Strong analytical, communication, and presentation skills. Ability to synthesise findings into ...

products Create wireframes, prototypes, user flows and design artefacts that communicate ideas effectively Partner closely with Product Managers, Developers and Content Designers to deliver customer-centric solutions Drive rapid ideation, testing and iteration to continuously improve user experiences Establish and maintain high design quality from discovery through to delivery … implementation Use customer insight, analytics and research to inform design decisions and product direction Facilitate workshops and stakeholder sessions to gather requirements and align on solutions Contribute to the growth of the design community through mentoring, coaching and knowledge sharing Champion design best practices, accessibility and usability standards ...

campaigns and product launches to SEO, UX and platform functionality. You'll use data and instinct in equal measure to spot opportunities across every customer touchpoint, working closely with Marketing, Product, Creative, Operations and Customer Service to keep the channels moving at the pace the business does. About … fundamentals well enough to make minor fixes and brief bigger builds Owning integrations between Shopify and third-party platforms, keeping product, inventory and customer data flowing correctly Driving the ecommerce trading plan — promotions, launches, pricing and seasonal moments — and reporting on revenue, conversion, AOV and traffic Taking ownership ...

Manage research plans and roadmaps, ensuring alignment with both short-term objectives and long-term strategic direction. Conduct generative and evaluative research to uncover customer insights, solve problems, and identify new opportunities. Deliver impactful research findings that synthesise qualitative and quantitative data, guiding product development and stakeholder engagement. Foster ...

responsible for: Setting and delivering product strategy across clinical trial recruitment and research data services. Leading product discovery, validation, roadmap planning and prioritisation using customer insight and data. Working closely with engineering teams to agree priorities, manage trade-offs and deliver product outcomes. Building relationships with pharmaceutical, academic … research customers to understand their needs and identify opportunities. Turning individual customer requirements into scalable product capabilities rather than one-off solutions. Defining product requirements, acceptance criteria, success measures and delivery plans. Working collaboratively with engineering, data, design and clinical teams in regulated environments. Balancing commercial requirements with research ...

vibrant team dedicated to anticipating and responding to the evolving needs of customers. Play a crucial role in shaping the future of customer experience. Collaborate with senior leaders and make a tangible impact on strategic decision-making. If you're ready to take on this exciting challenge and drive … customer insights forward, we'd love to hear from you! Apply today to join a forward-thinking organisation that values innovation and excellence. Apply now! Please be advised: if you haven't heard from us within 48 hours, then unfortunately your application has not been successful on this occasion. ...

major retail organisation and lead the next phase of a strategic data and insights platform , providing brands and suppliers with valuable commercial and customer insights. This is a high-profile role sitting across Product, Data, Digital and Commercial teams , with responsibility for shaping the product roadmap, establishing effective governance … ambiguity and translating data and commercial requirements into clear product priorities. Key Responsibilities Own, refine and prioritise the product roadmap , balancing commercial value, customer needs, dependencies and technical feasibility. Translate retailer, supplier and brand requirements into clear outcomes, epics and success measures. Own and prioritise the product backlog, working ...

Senior AWS Data Engineer on a 12-month fixed term contract and help build the data foundations behind the next generation of customer-facing analytics and AI products. This is a hands-on engineering role in a major cloud data platform programme, where youll help turn operational, telematics, customer … managed services, lakehouse architecture, Data Mesh principles and governance-by-design patterns to create data that is reliable, discoverable, secure and ready for real customer impact. If you enjoy building robust data platforms, solving complex integration problems and shaping how data enables better products, this is an opportunity ...