14 of 14 Contract Customer Insight Jobs

Product Manager - Customer Insight Platform (CIP) Location: Telford (Primary Base)/Hybrid with travel to London & Stratford as required Duration: 6 Months Rate: £400 IR35 Status: PAYE Only Clearance: BPSS Required Please note : BPSS clearance is required for this position. The role is offered on a PAYE basis … with client requirements. Your New Role We are seeking an experienced Product Manager to lead a critical discovery and delivery initiative within HMRC's Customer Insight Platform (CIP).The Customer Insight Platform consists of multiple cross-functional agile teams responsible for collecting, analysing and enabling ...

Consultancy The Opportunity We are looking for an experienced CRM Strategy Consultant to lead a series of high-profile CRM strategy initiatives for a customer-centric organisation. This is a senior individual contributor role, offering the opportunity to shape the future of customer engagement, retention and lifecycle marketing … business outcomes. This role is ideal for a strategic CRM specialist who thrives in complex environments, can influence at Executive level and enjoys turning customer insight, business objectives and CRM capabilities into clear and actionable strategies. Key Responsibilities Lead end-to-end CRM strategy projects across multiple business ...

skills gap. Key responsibilities, skills and experience - Strong experience as a Senior Product Designer, UX/UI Designer or similar, with proven experience designing customer-facing mobile app experiences. - Able to work across discovery and delivery, co-owning discovery with Product to understand customer problems, business goals … opportunities. - Confident using research and insight to inform design decisions, including usability testing, journey mapping, problem framing, and insight review. - Able to translate customer insights, product requirements, and business priorities into clear, simple, and effective design solutions. - Strong UI, interaction, and visual design skills, with the ability ...

pricing transformation within a fast-paced digital commerce environment. This is a hands-on, data-driven role for someone who can turn complex data, customer insight, and commercial performance into clear pricing decisions and measurable business impact. You'll sit at the intersection of commercial strategy, pricing, analytics ...

join a growing Analytics & Data Science team, supporting a high-impact Retail Media function . This role is focused on leveraging first-party customer data to drive audience strategy, campaign performance, and measurable commercial outcomes. You'll partner closely with Retail Media, CRM, and Loyalty teams to design … evaluate customer-led activation, ensuring campaigns are effective, scalable, and deliver clear value to both the business and external partners. Key Responsibilities: Build, refine and activate customer audiences and segments for Retail Media campaigns Deliver detailed analysis on campaign performance , including ROI, incrementality and uplift Produce post-campaign ...

healthcare. As a Senior Product Manager , you will lead the strategy, delivery and optimisation of a digital clinical trial recruitment platform. You will use customer insights, data and experimentation to create digital experiences that improve recruitment journeys and drive measurable impact. This is a 6-month contract-based role ...

play a key role in shaping how products are presented across a network of more than 570 Food Halls, translating commercial strategies into effective, customer-focused planograms that deliver both operational efficiency and commercial performance. Key Responsibilities Display Planning & Planogram Development Create, maintain and optimise planograms across assigned product … categories. Deliver end-to-end display planning activities aligned to commercial objectives. Translate range and category strategies into executable shelf layouts. Ensure planograms support customer shopping missions, display principles and operational requirements. Manage range change activity in line with trading and implementation calendars. Space & Category Planning Analyse sales, stock ...

throughout their journey with us. You'll lead an experienced CRM team, own the CRM roadmap and work closely with Product, Data, Engineering and Customer Success to deliver high-impact campaigns that drive engagement, activation and retention. You'll also play a key role in delivering our FY27 priorities … Oversee the planning, execution and optimisation of CRM activity, maintaining high standards of campaign delivery, governance and reporting. Partner with Product, Engineering, Data and Customer Success teams to enhance the customer experience and deliver cross-functional initiatives. Drive improvements in candidate engagement, activation and retention through personalised, data ...

Apply, New Accounts, etc.) through insights and experimentation. The team specializes in using data around digital product usage to drive improvements in the customer experience to deliver higher satisfaction and business value. Join a high-impact analytics team shaping the digital experiences behind customer acquisition across key business … products. You'll leverage advanced analytics, experimentation, and customer insights to influence strategic decisions, optimize digital journeys, and drive measurable business growth. The successful candidate will have access to cutting-edge experimentation and analytics capabilities and will gain exposure to senior leaders across Enterprise Digital, Product, and Technology, providing ...

D365 CI-J Developer to join our dynamic team. This role requires extensive expertise in configuring and developing solutions using Dynamics 365 Sales and Customer Insights - Journeys modules. Required Skills & Qualifications Experience with D365 Sales: Proven hands-on experience in configuring and developing within the Dynamics 365 Sales module. … Customer Insights - Journeys Expertise: Strong knowledge of the Customer Insights - Journeys module and its features. Proficiency in Power Automate: Ability to create, deploy, and manage flows to automate and streamline business processes. Understanding of Dynamics 365 ecosystem and how its modules InterconnecT. Solid grasp of Microsoft Dataverse, plugins ...

designing, and deploying full-stack AI-driven web applications directly on this AI Platform. You will bridge the gap between complex AI engineering and customer-facing delivery. You will work directly with major enterprise clients to build custom demos, proofs-of-technology, and production-ready applications. What You Will … applications using Python and JavaScript. Client Delivery: Run technical deep-dives, demonstrations, and system training for enterprise customers. Review & Troubleshoot: Conduct code reviews, test customer applications, and resolve technical bottlenecks. Mentor: Guide junior developers on coding standards and system design. Collaborate: Work alongside product and engineering teams to feed ...

wide range of analysis and solution-design activities that support a complex Digital Transformation Programme. They will research and analyse statistical data, map customer journeys, design and document work-streams and process flows, compile trends and performance reports, and develop business-focused solutions informed by customer insight. They … requirements through interviews, document reviews, workshops, surveys, site visits, workflow analysis and scenario planning. They will identify opportunities to improve resident experience by developing customer journey maps, facilitating focus groups and involving residents directly in service redesign. They will use statistical data to diagnose systemic weaknesses, identify root causes ...

marketing team through a period of change, you will be responsible for planning, building, executing and optimising email marketing campaigns. You will use customer insights and campaign performance data to deliver effective communications that drive engagement and support organisational objectives. Key Responsibilities Build, deploy and manage email marketing campaigns … using Dotdigital Create and maintain automated customer journeys and workflows Segment audiences to improve campaign targeting and performance Monitor and analyse campaign metrics, producing regular performance reports Conduct A/B testing and implement optimisation recommendations To be successful in this role, you will have: Proven experience within ...

solution design activities, spanning a wide range of services. This role carries a broad range of responsibilities, including researching and analysing statistical data; customer journey mapping, designing and documenting work-streams and process flows; compiling trends, performance reports and analyses; developing business focussed solutions and consolidating customer insight. ...