2 of 2 Contract Customer Insight Jobs

Duties: In this role you will define and shape the future of our customers vehicle efficiency experiences for our products. Championing internal innovation, utilising customer and competitor insights to compliment industry & market trend analysis and futuring; you will identify, analyse, concept validate, select and recommend opportunities for product developments … that enhance our customers experiences of vehicle efficiency, ensuring our products remain ideally tailored to our customers' needs and expectations. Define the Customer Efficiency Experience: Translate customer needs, behavioural insights, and usage patterns into actionable information. Investigate competitor offerings and innovations providing analysis to inform our strategic development ...

seeking a strategic and commercially driven CRM Manager to join a fast-paced Growth Marketing team. This role will take ownership of customer lifecycle marketing and promotions across email and other owned channels, leveraging CRM as a core growth driver. With a strong focus on retention, repeat revenue … customer lifetime value, you will play a key role during a period of significant subscription growth. Managing a CRM Executive, you will deliver a dynamic campaign calendar, optimise automations across the customer journey, and collaborate closely with creative, product, and data teams to drive measurable business impact. ...