South Western Ambulance Service NHS Foundation Trust
Degree level in a related field, or equivalent experience. Current, clean driving license. Eligible for SC clearance. Desirable MCSE or equivalent qualification. PRINCE2 Foundation ITIL Foundation Previous experience (Paid/Unpaid relevant to job) Essential At least 4 years of relevant experience in similar roles. Knowledge and experience of Microsoft more »
user support role in a fast-paced industrial or manufacturing industry. - Practical knowledge of IT Service Management systems and processes and the associated frameworks (ITIL or Similar) - Experience in PowerShell/Automation Scripting, Apple IOS/Change & Request Management, Problem Management and updating technical guidance and knowledge base documentation. - Technical more »
Milton Keynes, Buckinghamshire, South East, United Kingdom
Solos Consultants Ltd
Administrator Associate MD 100 365 Desktop (Intune/EPM) Cloud experience Apple Mobile Phone/Apple Business Manager experience Essential (Professional Qualifications and Accreditation): ITILv3/v4 Foundation Managing Modern Desktops - MD 101 Microsoft Certified: Azure Fundamentals (AZ-900) Microsoft 365 Certified: Modern Desktop Administrator Associate MD 100 Desirable … Knowledge of operating IT systems within Government environments Working knowledge of ISO 9001, ISO20000 and ISO27001; O365 Accreditation Desirable (Professional Qualifications and Accreditation): ITIL v4 Foundation. Agile Foundation Constraints Candidates submitted for this role must be British nationals, and be able to confirm: They are a British citizen or hold more »
user support role in a fast-paced industrial or manufacturing industry. - Practical knowledge of IT Service Management systems and processes and the associated frameworks (ITIL or Similar) - Experience in PowerShell/Automation Scripting, Apple IOS/Change & Request Management, Problem Management and updating technical guidance and knowledge base documentation. - Technical more »
Letchworth Garden City, Hertfordshire, United Kingdom Hybrid / WFH Options
Willmott Dixon Group
problem solving. · Ability to be self-directed with initiative and to be able to solve practical problems with limited supervision. Desirable Criteria · Familiar with ITIL principles · Knowledge of Microsoft 365 and Windows 11 · Previously worked on an IT service desk · Knowledge of ServiceNow ticketing system Additional Information Willmott Dixon embraces more »
in other industries. Able to demonstrate an ability to meet challenges head on and adapt. Experience of writing and implementing policies and procedures. Relevant ITIL qualifications Ability to identify and progress improvement opportunities. Excellent analytical skills Ability to learn new bespoke systems and applications not worked with in previous roles. more »
Security Controls * Ivanti Device and Application Control * Avecto Defendpoint DESIRABLE SKILLS/QUALIFICATIONS: * Citrix based VDI Infrastructure * Administering Licence Servers * Administering Managed Print Servers * ITIL Foundation * MCP/MCSE If you have the skills required, please 'In applying for this position, you consent to your personal data being shared with more »
concise and accurate call logging, documentation and email correspondence * Able to work well as part of a team or independently Desirable skills/qualifications: * ITIL Version 3/4 Foundation * CompTia A+ Certification * Microsoft Windows 7/10 training and certification If you have the skill required, please apply now more »
Coventry, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Adecco
to the appropriate safety standards ** As part of the server team, you will ensure support requests are handled within agreed SLA timeframes and followed ITIL framework best practices. ** Utilising resources effectively and efficiently to achieve a quality service for the organisation ** Support and supervise more junior ICT members in the more »
in other industries. - Able to demonstrate an ability to meet challenges head on and adapt. - Experience of writing and implementing policies and procedures. - Relevant ITIL qualifications - Ability to identify and progress improvement opportunities. - Excellent analytical skills - Ability to learn new bespoke systems and applications not worked with in previous roles. more »
Platform services and infrastructure and may additionally be asked to join the formal Out of Hours support rota. Understanding of and working to the ITIL framework is essential. Skills required: Citrix Knowledge: In-depth understanding of Citrix products including XenApp, XenDesktop, NetScaler, and Citrix Virtual Apps and Desktops. Maintain and more »
Excellent organisational and communication abilities Desired Skills: Knowledge of ServiceNow, MS Windows, MS Office, Exchange, Active Directory (O365), Android/iPhone OS Understanding of ITIL principles Self-motivated with a proactive approach to process improvement This contract is rolling every 6 months and attendance on site is needed. Fantastic team. more »
pushing, pulling laptops, IT equipment weighing 2-5 kilograms. - Configuration, installation and safe use of computer hardware distributed around customer sites Essential skills include: - ITIL Foundation Certificate or demonstrable equivalent experience - Good general knowledge of common hardware and software applications - Knowledge of: MS Active Directory, MS Windows Server, MS Exchange more »
/or ability to demonstrate previous experience of delivering customer facing support in other industries. Experience of writing and implementing policies and procedures. Relevant ITIL qualifications Experience of postal operations. Experience of ISO 20000, 27001, 9001 assessment processes Experience with any of the following technologies is preferred (however training is more »
drive adoption of Incident, Service/Change request Management within new tooling (Jira Service Mgmt/Jira). Requires a thorough knowledge of core ITIL processes (Incident Management, Request Fulfilment, Change Request as a minimum). Drive adoption of a Level one Incident Service Desk with an outsourced provider. An more »
Rugby, Warwickshire, United Kingdom Hybrid / WFH Options
Stoneseed Ltd
to detail Strong design documentation Strong reporting skills VDI VMware Horizon Modern Desktop Modern Management Ideally you should hold an MCP qualification, and be ITIL Foundation accredited, although these are not essential. We aim to respond to all applicants within 5 days - to avoid missing out please apply today. more »
management & operation (or similar network management system) Microsoft WSUS (Windows Server Update Services) Ivanti Security Controls Ivanti Device and Application Control Avecto Defendpoint Desirables ITIL Foundation MCP/MCSE Hours Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri If this Security Cleared Infrastructuremore »
to third party system using RESTFul, SOAP APIs Excellent BMC CMDB hands-on implementation knowledge Excellent knowledge of Atrium CMDB is required. ITSM and ITILv3 framework and solutions for Enterprise Service Management is a critical differentiator. Excellent understanding of Service Management solution design best practices Expert knowledge of BMC more »
cloud environments AWS/Azure Qualifications: Cyber/Information Security certifications or related -includingMScInfoSec,CISM,CISA,CISSP etc. Demonstrable framework of industry aligned knowledge (ITIL, IT4IT, Scopism, SIAM). An appropriate background in Cloud and/or Managed Service Provider sector. This role requires SC clearance and will be split more »
actively work through the prioritised incident backlog together with end client. - Working collaboratively with end client using DevOps and Agile methodologies whilst guided by ITIL principles to deliver, run, and maintain the live services. - Responding to incidents as per client Incident Management processes. - Management of the services using standard service more »
Shefford, Bedfordshire, South East, United Kingdom Hybrid / WFH Options
Central Bedfordshire Council
devices using Intune across our client estate of Windows, MacOS, IOS and Android systems Prepare relevant, accurate technical documentation Manage changes in accordance with ITIL processes. ?Skills, Qualifications and Experience: You will hold Microsoft Azure certifications such as Virtual Desktop, Solutions Architect Expert and M365 Administrator Expert. Proven experience as more »
Liverpool University Hospitals NHS Foundation Trust
Degree or equivalent Formal project management qualification (PRINCE2 Practitioner or MSP Foundation) or ability to demonstrate substantial experience and success in delivering projects Desirable ITIL Foundation qualification Experience Essential Specialist experience of managing a series of complex, large inter-related projects or substantial clinical experience for those projects requiring clinical more »
qualifications Essential: o Degree in IT/Computing, Computer Science, or equivalent education/experience Desirable: o Microsoft Certified Systems Engineer o VMWareVCP o ITIL certification more »
operations. Please note that we are looking for someone who is practical, hands on and who will drive recommendations. Key Skills: Proven proficiency in ITIL processes with accreditation to at least version 3 Practitioner level. Minimum 3 years of experience in Service Level Management. Successful track record in introducing new more »
issues as necessary *Negotiation and persuasion skills *Ability to work with colleagues and stakeholders at all levels Nice to have skills *An understanding of ITIL framework *UK Payroll Legislation *Experience of working within the healthcare sector LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally more »
