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Microsoft Dynamics 2nd Line Application Support Outside IR35 Remote SC Clearance Required 3months+ (likely further extensions) Scope * Initial knowledge transfer from previous supplier partner * Service support and investigation & resolution of incidents * Any work required to maintain a stable and effective service including supporting patching and any relevant upgrades The … to, incident, problem and change comprising of: * Triage * Resolving MS Dynamics 365 Configuration defects * Raising Service-now tickets for downstream issues as required * Raising Microsoft support calls for any MS Dynamics 365 Product Issues. Due to the nature and urgency of this post, candidates holding or who have held more »