Corsham, Wiltshire, United Kingdom Hybrid / WFH Options
Coltech Recruitment
Active Directory and MS Exchange environments, preferably secure. Skilled in MS Windows client configuration and support (Windows 10/11). Familiarity with service management tooling and ITIL. Must hold a valid Security Clearance (SC). Proficient in MS Office Suite. Desirable Skills and Experience: Experience in supporting live … services, incident investigations, problemmanagement, change management, and defect management. CentOS/RedHat experience is a plus. Microsoft MCSE Qualification or equivalent Apply now for immediate consideration. more »
or services to meet these needs and engage in meaningful interactions and relationships with users. Puts users first and can manage competing priorities. Service management framework knowledge - Has an in-depth understanding of Service Management Framework principles and processes and the ability to apply the technical knowledge in … service delivery - designs, develops, delivers and operates. Ensures that a set of IT products, suppliers and vendors come together to deliver an IT service. Problemmanagement - Understands and identifies problems, analysing and helping to identify the appropriate solution. Is able to classify and prioritise problems, document their causes … and proactively resolves technical problems, ensuring that technical solutions continue to meet business requirements. Takes full accountability for actions taken and decisions made. Incident management - Co-ordinates the response to incident reports, ensuring relevant prioritisation and detail to allow effective investigation. Identifies the correct procedures or channels for resolution more »
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
Circle Group
standards in environment, safety, health, security, and quality, and exhibit strong teamwork skills. Additional accountabilities may be defined and assigned through the Chief Engineer Management Arrangements, with appointees listed within the Company Design Authorities and Technical Authorities, as documented in the company management system. Deliver resilient, cost-effective … and highly available infrastructure for business operations, enabling the deployment, management, and maintenance of hosted services. Oversee the daily sustainment of Infrastructure Systems, ensuring effective planning, end-user impact assessment, change management, and problemmanagement to meet deadlines, budgets, and service levels. Diagnose and resolve issues more »
South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Jumar Solutions Ltd
/24 Rate: To £550 Per Day - Inside IR35 (PAYE via umbrella) Our leading Services client requries an accomplishedData Scientist & Senior Business Analyst/Problem Managerwith past experience in problemmanagement/proactive problem management. Responsibilities: Design, develop, and maintain BI solutions using ServiceNow, Power BI … Maintain and support BI platforms Develop and execute queries Ensure data security and compliance Required experience: Need to display evidence of past work in problemmanagement/proactive problemmanagement Prior experience in Service Management or ProblemManagement Demonstrate proficiency in utilizing ServiceNow more »
Maintain and support BI platforms Develop and execute queries Ensure data security and compliance Required experience: Need to display evidence of past work in problemmanagement/proactive problemmanagement Prior experience in Service Management or ProblemManagement Demonstrate proficiency in utilizing ServiceNow more »