Warwickshire, West Midlands, United Kingdom Hybrid / WFH Options
Hays
configuring SQL Knowledge of a help desk system and managing service requests/incidents/problems Respond to users within set servicelevel agreements (SLA's) and operating level agreements (OLA's) Establish good working relationships with clients and project teams Customer communication skills, both verbal and written Provide politically more »
Employment Type: Contract, Work From Home
Rate: £400.0 - £450.0 per day + c£400 - £450 per day (inside IR35)
Sheffield, South Yorkshire, United Kingdom Hybrid / WFH Options
Morson Talent
with additional authority required for other disclosures. - Answer calls within PCA targets using the agreed customer salutation. - Meet or exceed bespoke/customer-specific SLA's and internal performance measurements, managing internal and third-party suppliers. - Accurately log, update, and close event management tickets in a timely manner, taking corrective more »
England, St Paul's, United Kingdom Hybrid / WFH Options
Morson Talent
with additional authority required for other disclosures. - Answer calls within PCA targets using the agreed customer salutation. - Meet or exceed bespoke/customer-specific SLA's and internal performance measurements, managing internal and third-party suppliers. - Accurately log, update, and close event management tickets in a timely manner, taking corrective more »
will run to the end of March 2025 with the chance of extension. They are running a 2-3 stage interview process and an SLA of 20 days from application to start, as the client works in financial services they do have some background checks that need to be completed more »
Warwick, Warwickshire, United Kingdom Hybrid / WFH Options
Hays Technology
passed to the operations support resolver queues ensuring that the request is dealt with in the most appropriate manner while making sure that all SLA's are adhered to. To assist in the creation of business reports for the Service Desk To assist with running test scripts for the ICD more »
Birmingham, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Hays Technology
passed to the operations support resolver queues ensuring that the request is dealt with in the most appropriate manner while making sure that all SLA's are adhered to. To assist in the creation of business reports for the Service Desk To assist with running test scripts for the ICD more »
Southampton, Hampshire, United Kingdom Hybrid / WFH Options
Data Careers Ltd
Users connectivity to Windows 10, in addition to utilising Azure AD, SCCM and any voice comms. Experience responding to service tickets and responding within SLA's Confident communication skills, both with end Users and third-party suppliers. Clean and current UK driving license and willingness to use vehicle to travel more »
Crawley, West Sussex, United Kingdom Hybrid / WFH Options
Proactive Appointments
party Administrators and DB team to ensure all DB payments are made on time accurately. Produce quotation information for deferred members and pensioners within SLA’s. Act as a point of contact for TPA’s & Pension Scheme Administrators. Support TPA’s, members, clients and wider DB Team with administration/ more »
East London, London, United Kingdom Hybrid / WFH Options
MECS Communications Ltd
customer or OLO enquires * Ensure timely & cost effective provisioning of order * Maintain records and progress within Crammer application * Diagnoses, troubleshoots and resolves problems * Meet SLA targets for new orders Candidate profile: The ideal candidate will have had previous experience within an Access Network Planning Coordinator role working on network deployment more »
party Administrators and DB team to ensure all DB payments are made on time accurately. Produce quotation information for deferred members and pensioners within SLA’s. Act as a point of contact for TPA’s & Pension Scheme Administrators. Support TPA’s, members, clients and wider DB Team with administration/ more »
