1 to 10 of 10 Contract Service Manager Jobs

The Service Design and Transition Manager oversees the design and transition of new or modified managed services using the established CX and Managed Service - Service Design and Transition framework. Start: ASAP Location: Hybrid (3 days on-site in Bristol) Rate: £500 Inside IR35 Duration … months Critical Competencies - Technical Fit Proven track record in service design and transition within mid to large-sized corporate environments, specifically in managing technology product portfolios. Expertise in developing high-level frameworks that guide the design and integration of services tailored to meet business needs. A strong focus on … how people, processes, and technology collaborate to deliver value to customers. Skilled in triaging proposed solutions before high-level activities to evaluate service operations engagements. Ability to facilitate solution sizing and impact assessments, capturing resources, training needs, and associated risks. Excellent communication and collaboration skills with internal and external more »

Our client, a leading organisation in the aerospace sector, is currently seeking a Network Service Manager to join their Information Management and Technology team on a contract basis. Key Responsibilities: Managing services from strategic suppliers and internally delivered towers. Ensuring service compliance, accessibility, and relevancy in … terms of definition, cost, and performance. Coordinating trials, product launches, and supporting communications and training. Providing input to the service continuity planning process and implementing resulting plans. Maintaining recognised knowledge in specialised areas and consolidating expertise from multiple sources. Developing and maintaining procedures and documentation for databases and applications … support. Advising on Network Service security, licensing, upgrades, backups, and disaster recovery needs. Conducting formal reviews with suppliers to assess service performance and identifying opportunities for cost reduction. Job Requirements: Experience in supporting the delivery of medium-sized projects. Good understanding of SIAM and ITIL processes. Experience working more »

Job Title: IT Service Manager Location: Manchester, United Kingdom(Hybrid 2-3 days in office) Salary : Open to the market depending on experience A well established high classed profiled public sector organization is urgently seeking a Senior IT Delivery Manager with background in digitalisation to … current project team on a 6 months contract. As a Senior IT Delivery Manager you will support the delivery with managing the service delivery of ICT service. The ideal candidate should have a vast understanding in Managing the service delivery of ICT service and proven … experience in managing IT Service Delivery and multi-sourced support teams. Key Responsibilities: Manage the service delivery of ICT services, ensuring adherence to Service Level Agreements (SLAs) and Operational Level Agreements (OLAs). Communicate and manage technical changes with appropriate governance and implement continual service improvement more »

Job summary You will lead on the implementation of ESR Self Service across the Trust, using your in-depth knowledge of ESR to ensure the system is embedded and benefits are realised within the given project timescale. You will line manage the project implementation team, overseeing system set up … Board and Programme Board, escalating risks and issues appropriately. Main duties of the job Be the project manager for the ESR Self Service Implementation Project across the Trust, delivering the implementation within the required project timescale. Oversee the completion of all project documentation such as Project Plans … Communications Plans, Risk and Issue Logs and Highlight reports. Monitor project performance, escalating and reporting to the ESR Self Service Project Board on a monthly basis. Lead on stakeholder engagement, ensuring colleagues are ready for the system. This includes identifying and working with teams who require more support to more »

to thrive in an age of constant change by building, re-shaping, and optimising workforces. Our Contingent Workforce Solutions (CWS) is one of our service offerings; we act as an extension of our clients' recruitment team and provide professional interim and temporary resources. We are currently seeking a Service … Royal London on a 6 Month hybrid contract based in Edinburgh. Purpose of the Role: To own and be responsible for all aspects of Service management for a new Pension platform within Royal London, owning the relationship with the business at all levels & seeking to continuously improve the Service of the new platform. The successful individual will be responsible for service reporting, service management, business engagement, adherence to service controls, continuous service improvement and be able to manage major incidents. The candidate will be responsible for the transitioning of service management to the more »

Contract Service Desk Manager - 3 days per week onsite (Worcester) Inside IR35 An established financial services business based in Worcester are currently seeking to engage a contract Service Desk Manager to manage an IT Service Desk providing 1st and 2nd line support to … stakeholder community. This role requires an experienced people leader who has previously managed teams of c. 20+ providing IT Support in an ITIL aligned service desk environment. You'll bring previous experience of leading IT Service Desks/IT helpdesks of a similar scale (minimum 15 heads), great more »

Service Delivery Analyst – 12 months FTC Hybrid and flexible working from their Liverpool city centre office Salary up to £30,000 DOE + benefits including bonuses Opportunity to work of one of the UK's largest investment providers. They are looking for a Service Delivery Analyst to join … their team, this is a non-technical role where you'll focus on service delivery and change management. You'll have excellent skills in Excel and previous experience in an ITIL environment would be very beneficial. You'll be joining a small IT team and report directly with the … Service Delivery Manager. You'll have the opportunity to collaborate with wider teams to analyst service levels and areas for improvement. Some of your day to day will include handling reporting elements, root cause analysis, reviewing and renewing software and hardware licenses whilst getting the chance to chair more »

I am recruiting for an IT Service Manager role to work on a hybrid basis - 2 days in either Manchester or Blackpool, remaining time remote. The role falls inside IR35 so you will need to work through an umbrella company. You must have experience of IT service management. You will have worked specifically in a service improvement role or at leat have exposure to service improvement. You must have been responsible for managing the service delivery of ICT services and have been responsible for defining service level agreements (SLAs) and operational level … IT assets in one or more significant areas, and being able to verify location and state of assets. Experience with either ITIL or supporting Service Improvement is essential. Please apply ASAP to discuss further. more »

IT Service Manager 6 Months £300 per day (Inside IR35) Hybrid - 2 days per week on site in Blackpool or Manchester My client, a government entity are looking for an IT Service Manager to join their fast paced team on an initial 6 month … contract. *** The selected candidate must be able to get to site 2 days per week in either Blackpool or Manchester *** Responsible for managing the service delivery of ICT services, responsible for defining service level agreements (SLAs) and operational level agreements (OLAs) across all relevant business functions. At this … level, they may manage a fully functioning multi-sourced service support team, focused on service availability and performance. Ensuring that: all service and support functions remain responsive to customer needs, adequate reporting and service standards are met for their specific service, all technical change is more »

Service Manager – Preston – 6 Months – SC Cleared · As a Service Manager within the Network Portfolio, the role holder is responsible for services from strategic suppliers and internally delivered towers. The Service Manager is the professional conscience ensuring that lines of services … are; accessible, compliant, and relevant to our business in terms of service definition, cost and performance. · Holds a position of responsibility in delivery of the Product Management requirements within the business, relating to IT enabled opportunities, as well as representing the businesses best interests with the customer base and … Systems globally · Provides input to the service continuity planning process and implements resulting plans. Investigates operational requirements and problems, seeking effective business solutions through improvements in automated and non-automated components of new or changed processes. Assists in the analysis of the underlying issues arising from investigations into requirements more »