Team Leader
Birmingham, West Midlands, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Candidate Source Limited
We are looking for an experienced Team Leader with a passion for leading and motivating a team support our key client within the financial service sector on a remote basis. You will be managing a team providing telephone support with account queries, amendments … this fixed term contract. Full training would be provided to help you settle into the systems and the role. As a Team Leader you will: Undertake performance management Review and take ownership for work allocation Motivating and providing day to day support and guidance Customer escalation handling … team into the clients SMEs. Spotting potential complex queries/complaints and escalating where required. To be a successful Team Leader, you will have the following skills and experience: Strong managerial background within the Financial Services sectors ideally within a complaints department Excellent communication skills more »
Employment Type: Contract, Work From Home
Rate: £34,000
Posted: