NHS 111 Operational Performance Manager
Bristol, Avon, South West, United Kingdom
DHU Healthcare
Fri and Midnight Sun) 45% Location: Birchfield House, Oldbury An NHS 111 Contact Centre Manager, holding a key role within the DHU 111 Senior Management Team, will be responsible for overseeing a team of around 15 to 20 specialist roles including Team Leaders, Operational Shift Leads, and various other … crucial positions. Also, working in collaboration with the wider team to ensure a quality service. A typical day will include: Lead and direct performance management processes to maintain exceptional performance levels. Driving the continual quality and efficiency improvement and innovation in service delivery processes. Aid in development … service. Lead proactive service planning to manage impacts on the service and support local Disaster Recovery and Business Contingency plans. Assist in project management, design, development, and implementation of new NHS 111 Services. Manage relationships and collaborate with the resource planning team to ensure appropriate staffing levels To be more »
Employment Type: Permanent
Salary: £40,000
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