in the continued commitment to further support the wider community here in the city of Bristol. Your new role Your new role of Facilities ServiceDelivery Manager will see you reporting to the Facilities Estate Manager. While the successful candidate will be the line manager for a team … of 16 employees based in Bristol. Job Summary As the new Facilities ServiceDelivery Manager, you will be tasked with becoming a key member of the Facilities & Estate Management team. You will be responsible for the day-to-day monitoring and management of the services delivered. These are … highlighted below: Maintainance Catering Housekeeping Landscaping While the successful candidate will be expected to take a productive approach in the monitoring and delivery of services by contractors and the safe delivery of the department services. Additionally, the role will require a close working relationship with other departments within more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
DAC Beachcroft LLP
Job Introduction DACBeachcroft has an exciting opportunity for an IT Resource & Delivery Analyst to join our IT ServiceDelivery team on a full-time, permanent, hybrid basis, ideally in our Bristol office. This role would suit someone with experience in a similar role, and extensive knowledge of … data and analytics methods, with successful track record in developing and presenting management information. This role is key to the successful delivery of IT services to our firm, by ensuring that we continually have a consistent and actionable view of our people capacity related to current and upcoming demand. … teams and ensure that our colleagues don't become over utilised, that we can make informed resourcing decisions, and that we can provide sound delivery expectations to our stakeholders. Furthermore, this role will where required take a lead on coordinating the delivery of the more complex IT initiatives more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Pertemps Bristol Commercial
is seeking a Technical Claims Handler to join their expanding team. This role involves managing a technical caseload of professional indemnity claims, ensuring excellent servicedelivery to policyholders and precise reporting to insurers. You will work directly under the Head of Claims, focusing on identifying information gaps, investigating … accurately, making strategic decisions to benefit insurers. - Assist managers in supervising, identifying training needs, and delivering both individual and group training. - Provide exceptional customer service, maintaining high standards as part of a market-leading claims function. - Build and maintain strong relationships with all stakeholders to exceed service levels. … Adhere to service level agreements and key performance indicators, ensuring consistent client claims handling and compliance with insurers' reserving policies. - Investigate insureds' exposure, liability, and quantum, guiding responses to complaints and claims, and approving settlements within delegated authority. - Manage panel solicitors and report to insurers on policy cover and more »
is definitely not limited to, projects and/or programmes centred around data, software development/implementation/migration, IT infrastructure, telecommunications, cyber security, servicedelivery, logistics, robotics and AI.? Qualifications DV (already in place) is required Demonstrable experience of project management methodologies and their application in the … Project/Primavera or equivalent project planning tools . Experience of Project Management in the implementation of applications and tools (Project Start up Live Service) such as: o Enterprise Resource Planning (ERP) eg Oracle Fusion/SAP/SAGE o Customer Relationship Management (CRM) eg Salesforce o IT Servicemore »
a team designed to better support our customers and colleagues, to help us ensure regulatory compliance and continuous improvement in the standard of customer service and housing management across the organisation. The Role: Lead and manage your team to deliver exceptional customer service to our residents Be responsible … for delivery and reporting of organisational performance against key indicators, including arrears, void loss, ASB resolution, and customer satisfaction Develop and facilitate team adherence to policies and procedures that deliver value for money and ensure compliance with best practice, regulatory and statutory requirements Lead on tenancy matters, providing the … housing, including management of a variety of tenures Experience of line management/leadership An ability to place the customer front and centre of servicedelivery while operating within legislative and regulatory requirements Knowledge of the legislative and regulatory framework underpinning the social housing sector We will support more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Hargreaves Lansdown Asset Management Limited
you'll be doing Providing inspirational, inclusive and collaborative leadership Management of people, process/systems, resources and risk Driving the development of the service, adding ever more value for our clients Responsibility for ensuring servicedelivery targets are met, delegating effectively and escalating issues where appropriate … we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do. What's on offer? Discretionary annual bonus* & annual pay review 25 days* holiday plus bank holidays more »
Employment Type: Permanent, Part Time, Work From Home
How you'll make a difference As Senior Project Manager you will be key to the delivery of strategic projects and make a difference by developing and implementing schemes and projects to improve our environment and help people travel more sustainably. You will be leading projects as part of … services and projects are delivered successfully W orking closely with suppliers and partners, you will negotiate and manage projects to meet business needs and service standards and consult with customers to provide training and information sessions to share expertise. You will maintain high quality and consistent services to customers … ensuring that agreed standards are achieved across a wide range of services and Service Level Agreements if present, are adhered to, taking responding to resolve queries, complaints. and requests. It will your responsibility to review and resolve any issues relating to budgets, financial information and resources for your area more »
targeted financial software applications to large banks and motor manufacturers. These financial applications are provided in almost all cases under a Software as a Service (SaaS) model. The SaaS services are hosted across 5 globally distributed data centres and an ongoing transformation project over the next 5 years into … are will the role involve? Maintaining and continuously improving data centre infrastructure. Adopting, configuring, and maintaining third party products, as used in the overall servicedelivery, considering concerns such as security, cost, and functionality. Critically evaluating processes and methods of working and work to improve their efficiency. Providing more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Emponics
a global software and managed services provider to the worlds top banks, asset managers, custodians and broker-dealers, are globally increasing headcount within the ServiceDelivery team. Our solutions use the most advanced technologies to help customers realise their digital strategies and create leaner post trade operations, allowing … bias - Scrum PO certification would be an advantage. Experience- Experience of working as a Product Owner or Junior product owner in an agile software delivery environment is essential. Benefits Free onsite parking 25 days annual leave rising to 28 with length of service. Annual Holiday scheme also lets you more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
DAC Beachcroft LLP
Job Introduction DACBeachcroft is looking for a someone with excellent knowledge of IT and front office applications to join our IT ServiceDelivery team on a part time basis as an IT Training Development Coordinator. This is a permanent, hybrid role, ideally based in our Bristol office. This … storyboarding (For example: TAP Diploma in E-Learning Design ). (Desirable) Exposure to project management/PMO methods and tools (desirable) Exposure to Agile delivery methods (desirable) Personal Competencies A self-starter with the initiative to establish and run with the requirements of this role with minimal supervision A more »
Employment Type: Permanent, Part Time, Work From Home
client focused organisation responding quickly and efficiently to our clients needs. Our aim is to work closely with our valued clients to ensure our servicedelivery is exceptional at all times. Role Description We are now looking to employ a Service Engineer to work in the Bristol …/Cardiff/Exeter/Plymouth areas. As a Service Engineer you will carry out the routine maintenance of Fire Alarms, Intruder Alarms, CCTV, Access Control, Portable Extinguishers, Disabled refuge and call/toilet systems, smoke vents, dampers, Emergency Lighting, in accordance with the current Standards and Codes of more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Applause IT Limited
Carry out the necessary follow up, both face to face and remotely to secure the contracted client "Win". Work with the Sales Director & ServiceDelivery team to handover the client and their specific requirements and priorities. Work with the Sales Director to plan and deliver the budgeted more »