skill levels. Ability to analyse and manipulate raw data and turn it into meaningful reports (e.g. Excel, PowerPivot, PowerBI) Knowledge and experience of the ITIL IT Service Management Framework Experience in the management and configuration of Service Management Toolsets (ZenDesk) Awareness of Information Security principles relevant to Service Desk and more »
Bath, England, United Kingdom Hybrid / WFH Options
Peaple Talent
Skills and Experience: Educated to degree level or equivalent experience. Over 3 years of proven experience as a System Administrator or equivalent. Certification in ITIL 4 and MS Azure is desirable. Strong technical knowledge across various technologies, including Azure, SharePoint, Intune, Windows Server, etc. Excellent analytical, communication, and interpersonal skills. more »
Bath, England, United Kingdom Hybrid / WFH Options
Peaple Talent
Knowledge and Experience: SQL Networking experience (Cisco switch, firewalls) Cisco Umbrella Nutanix Hyperconverged Infrastructure support Netapp Experience Knowledge of and/or certification in ITIL 4 If this role looks like something of interest please apply below more »
Bath, England, United Kingdom Hybrid / WFH Options
Peaple Talent
and Ansible) Powershell SQL Networking experience (Cisco switch, firewalls) Cisco Umbrella Nutanix Hyperconverged Infrastructure support Netapp Support Knowledge of and/or certification in ITIL 4 Relevant knowledge of current and emerging technologies If this role looks like something of interest please apply below more »
to have experience in a leadership/team lead role in a similar service desk environment. You will need to have good expertise regarding ITIL best practice and ideally hold an ITIL certificate. You will need excellent communication skills and familiarity with service desk tools and incident response management systems. more »
Bath, Somerset, South West, United Kingdom Hybrid / WFH Options
Rise Technical Recruitment Limited
site so you'll personally deal with 1st-3rd Line Support for VIPs and Senior Leadership. You will follow and lead the implementation of ITIL frameworks to ensure speed and efficiency. Due to the need to get this off the ground you will start office-based but 3-6 months … from now will be a hybrid-working position. The ideal candidate will be a Service Desk Team Lead or Similar with an ITIL V4 Foundation or higher. Candidates must have commercial experience of working with ITIL Frameworks and best practice. Candidates must be strong communicators and possess strong stakeholder management … The Role: *IT Service Desk Leader *Leading 1st and 2nd Line Support *Delivering 1st-3rd Line Support personally for VIPs and Senior Leadership *Implementing ITIL best practice *Site based 5 days a week to start The Person: *Service Desk Team Lead or similar *ITIL V4 Foundation or higher *Commercial experience more »
Avon & Wiltshire Mental Health Partnership NHS Trust
relation to this role. Person Specification Qualifications Essential Educated to Degree level or equivalent experience in Computer Science, IT application support/technical discipline. ITIL Foundation certification Microsoft Professional Qualification or equivalent experience (e.g Microsoft Certified Professional (MCP)) Evidence of ongoing professional development Other Requirements Essential Empathy for individuals who more »
