1 to 7 of 7 Permanent Service Delivery Jobs in Bedfordshire

role with a mix of project and BAU support work on the latest infrastructure technologies. Essential Competencies: Non technical: Demonstrable experience working in IT service delivery Exceptional Customer Service skills Incident and Service Request Management Problem Management Ability to manage a high volume of tasks Understanding … appreciate our colleagues for their contribution by monetary/non-monetary recognitions and rewards. Tenure Milestone Recognition: We value and recognise the years of service of our people. Employee-led Affinity Groups: Civica has different affinity groups in place, where people can share experiences and put forward their ideas … We’re committed to maintaining an inclusive and supportive culture. Australian Business Awards – Employer of choice Top rated employer – Glassdoor: Our average length of service is 9 years. Societal Impact: Our solutions impact positive societal change, supporting local Authorities, Schools, Police forces, the NHS and numerous Central Government offices. more »

the development and supply of a range of software platforms to local government and utility services sectors. The Company has an unrivalled reputation for delivery of quality products and services, and a 30+ year history of ethical business practices and consistent profitability. The company became an employee owned organisation … and network issues. After a period of training, we will expect the successful candidate to continue their growth and contribute to their distributed Managed Service environments. Roles & Responsibilities: Provide a Technical Response to all internal users related to Server and Network operations. Commission and deploy new Server and Network … Versions and Anti-Virus updates. Use an Internal Call Management system to manage workload and provide responses to end users. Provide a Technical Response service for other departments for queries related to the Managed Service and its operation. Responsibility for the completion of Managed Service scheduled tasks more »

the top of the pay scale (subject to satisfactory annual appraisal), 26 days leave increasing to 31 days after 5 years continuous local authority service, relocation support up to £8,000, discounted car parking, and financial assistance for career development. For an informal discussion about the role, please contact … develop and provide reports and presentations to a range of staff and staff groups (up to Board level) including Directors, Deputy Directors, Heads of Service and others in BBC, MKC, CBC, LBC and BLMK ICB. To represent the Population Health Analytics Lead and the Consultant in Public Health at … professional area or span of control). To contribute fully to the agenda and to the development of practices/procedures which affect the service area for which the post holder is responsible. To deliver corporate objectives. To address corporate/community service issues or to deal with more »

the top of the pay scale (subject to satisfactory annual appraisal), 26 days leave increasing to 31 days after 5 years continuous local authority service, relocation support up to £8,000, discounted car parking, loans for car purchases and financial assistance for career development. For an informal discussion about … please contact Steven Bow, Consultant in Public Health, at steven.bow@bedford.gov.uk. Job description Job responsibilities The post-holder will be a leader in the delivery and dissemination of intelligence and evaluation, working with multiple stakeholders in a complex environment. Embedded in the shared public health team that works across … underpin action across disciplines and organisations, leading the collation and interpretation of relevant data. Lead the Population Health Intelligence Unit, which provides a shared service to Bedford Borough, Central Bedfordshire, Luton and Milton Keynes Councils and BLMK ICB. Support the delivery of the local authorities Core offer to more »

37.5 hours flexibly to meet business requirements. Evenings, nights and weekends work may also be expected as part of a safer and more effective service delivery. Occasional on call duties may be required. Main duties of the job This role is responsible for the day to day line management … Experience of facilitating change in practice to improve services Good understanding of change management Understanding of the NHS and current agenda Demonstrable knowledge of service improvements and project delivery Risk management and governance Experience of implementing and supporting modern healthcare information systems. Significant experience leading the design and … Agile etc). Experience of working in a project management environment, also working with multi-vendor teams, on and off-shore. Relevant Information Technology service design, planning, development, deployment, operations and technical support experience. Desirable Good understanding of the current NHS agenda and healthcare policy Supporting, developing and maintaining more »

are on the lookout for a Head of Support Services to lead their Helpdesk operations. If you have a wealth of experience in customer service, a technical background, and a knack for building strong relationships, this could be your next role. Role Overview Build and maintain solid relationships with … customers and key stakeholders to ensure exceptional service delivery. Lead the UK support team, overseeing both Level 1 and Level 2 Helpdesk operations. Leverage your 10+ years of service and support experience to manage and improve processes. Create and document efficient operating procedures to ensure consistent team adherence … and optimize the use of service management tools. Monitor and manage Service Level Agreements (SLAs), ensuring the team has the right resources to meet or exceed customer expectations, including on-call support when needed. Act as the primary point of escalation for operational issues, working collaboratively with various more »

of belonging, they can be more creative, innovative, and thrive at all points in their careers. Organizational Placement Reports to UK On-site Services Delivery Manager (KGS0) The position is to work on customer premises in the Luton area. Business Requirements The single most important customer need we have … is to be a “Single Source” Service Solution provider. In order to facilitate a total seamless solution with our larger customers, we provide a Resident Professional to be based on-site at customer’s location to manage the single source coordination and maintenance of Test and Measurement assets on … role brings the responsibility for managing all equipment and associated coordination of support services delivered by Keysight and third party/Other Equipment Manufacturer service providers for the customer. Primary responsibilities for the Resident Professional will be to: Act as the prime coordinator for planning scheduling and organising the more »