1 to 1 of 1 Permanent Product Engineer Jobs in Berkshire

Product Support Engineer Slough Permanent £35,000 - £40,000 Product Support Engineer required by Global engineering company who are market leader in their field. The successful Product Support Engineer will be based in the Research and Development department and will provide technical support to … customers for new and existing products. Main Duties – Product Support Engineer Providing technical product support to customers for new and existing electronic products. Liaising with customers by telephone, email and videocall. Advising customers on setting up and configuration of products utilising in depth knowledge of electronic systems. … Keeping customers informed about product updates and modifications, ensuring smooth transitions and optimal performance. Extending technical support for software applications, aiding customers in troubleshooting and issue resolution. Conducting thorough fault finding and failure analysis of returned electronic products, using advanced diagnostic tools and techniques. Visiting customers to provide technical more »