1 to 1 of 1 Permanent 2nd Line Support Jobs in Birmingham

Job Title: 2nd Line IT Engineer Location: Birmingham Salary: £35,000 per annum Are you a skilled IT Engineer looking to take your career to the next level? We're searching for an experienced 2nd/3rd Line Engineer to join a dynamic team … and play a crucial role in delivering top-tier technical support. Key Responsibilities: Provide 2nd line support for complex technical issues Troubleshoot and resolve a range of IT problems, including servers, networks, and desktop environments Collaborate with clients and team members to identify and solve … technical challenges Support infrastructure projects and IT system improvements Maintain security protocols and ensure systems are compliant Key Skills Required: Windows Infrastructure: Strong knowledge of Windows Server (2016/2019), Active Directory (user/group management, GPO), and troubleshooting Windows 10/11 environments Office 365 & Exchange: Experience more »