1 to 2 of 2 Permanent IT Analyst Jobs in Birmingham with Remote Work Options

reach and a workforce of thousands. They are known for their commitment to quality, innovation, and exceptional customer service, and are now expanding their IT Service Desk function at the company's Birmingham base, and are recruiting for an IT Service Desk Analyst to join the team. … is located in central Birmingham, walking distance from New Street, and is a hive of activity, home to all central functions, including a talented IT team.Description As the successful candidate for the IT Service Desk Analyst role, you will join an existing IT Service Desk, providing … a 'follow-the-sun' service to the company's global userbase in an ITIL environment. You will take service requests via the company's IT Service Management system, and provide expert 1st Line support both over the phone and via email, whilst escalating through to 2nd/3rd Line more »

can offer great career progression. Due to expansion within their team, our client, a highly recognised global brand, is looking to add to its IT Service Desk Team. You will be the main point of contact for technical support. The Person You will have at least one year of … experience providing 1st Line IT Support in a professional service environment You will have gained good exposure to Microsoft Windows and Office Suite. You will be an excellent communicator who is able to deal with internal stakeholders at a senior level. You will be an individual who provides excellent more »