IT Support Level 3 Apprenticeship
Birmingham, England, United Kingdom
Edit LTD
in enhancing their systems and providing proactive, cost-effective IT solutions. This role requires excellent communication skills, as you will interact with users and management with varying degrees of technical understanding. ๐ง Key Responsibilities: ๐ Client Site Visits: Travel to client sites to maintain servers, workstations, peripherals, networks, and records. ๐ป Technical โฆ support to users and management. ๐ฅ๏ธ System Installation and Maintenance: Install, configure, and maintain workstations, peripherals (printers, scanners, projectors, cameras, etc.), servers, and necessary software. ๐ Network Management: Monitor network activity, perform routine network maintenance, and manage network devices (switches, hubs, routers). ๐ Security and Backup: Check โฆ maintain, and test backup solutions and anti-virus software. ๐ฅ User Account Management: Set up, maintain, and remove user network accounts as needed. ๐ Documentation: Maintain accurate records of inventory, support requests, and company documentation related to client sites. ๐ Helpdesk Support: Resolve helpdesk calls when not on client visits. ๐ Continuous more ยป
Posted: