1 to 25 of 38 Permanent Services Delivery Manager Jobs in Birmingham

ICT Supplier Support Manager Job type: Permanent/Full Time Hours: 40 hours (including 5 hours paid lunch breaks) Salary: £43,451- £46,883 per annum (depending on qualifications held) Location:Edmund House, Birmingham (with only occasional travel to Nacro or partner sites.) We are a national … we looking for: The role of the ICT Supplier Support Manager is to assist a small internal ICT team with the delivery and management of key supplier relationships for material ICT Contracts and Service Level Agreements (SLA’s) to enable good services to be provided … prioritise, deliver to agreed deadlines and manage expectations. Conversant with ICT Service Desk ticketing software. Appreciation of project management methodologies. Working knowledge of service delivery frameworks, with reference to supplier management and change control. Ability to triage and monitor issues through to completion. Understanding of ICT related data legislation. more »

Infrastructure Manager Dains are recruiting an experienced and strategic Infrastructure Manager, to join our highly successful IT team. Our recent acquisitions create a fast-paced and exciting place to work! You will be working across the whole Dains Group, giving you exposure to different … teams to design and implement scalable solutions using Microsoft 365 and Azure. Infrastructure Deployment: You will lead the deployment of Microsoft 365 and Azure services, ensuring high availability and security across the entire Dains Group. Migration Strategies: You will develop and execute migration plans for existing applications and data … high standard. Performance Optimization: You will analyse the root cause of any issues and address any inefficiencies of system performance to help improve the delivery of the IT infrastructure. Governance and Compliance: You must adhere to best practices, security protocols, and industry standards. Vendor Management: You must build strong more »

About The Role Morrison Energy Services is currently looking to recruit an M&E Site Manager/Principal Contractor's representative to work on ourNational GridcontractsinEngland & Wales. You will be a part of our Electricity Transmission construction team who deliver National Grid and private generation companies … Supervisor authorisation National GridCompetentPersonAuthorised Understanding of the general requirements of UK environmental and waste management legislation, EUSR certificate or equivalent Understanding of avoiding underground services, HSG47 certificate or equivalent Appropriate working knowledge of relevant current National Grid Transmission Procedures (TP) Working knowledge of the Principal Contractor/Contractor quality … annual leave plus 8 days bank holiday Pension scheme Life Assurance Private health care Company car and fuel card About The Company M Group Services delivers a range of essential infrastructure services within the water, energy, transport and telecommunications sectors in the UK & Ireland. We have built and more »

appliance, after sales service, spare parts and accessories. We're passionate about our people and their development. As a part of our dynamic People Services team, you'll play a pivotal role in enriching our organisational culture and enhancing our workforce capabilities. This role primarily supports our bustling Contact … software. Develop creative, cost-effective development solutions as needed. Maintain knowledge of emerging best practices in the L&D field. Support the wider People Services team with emerging requirements and events. Evaluate feedback and effectiveness of development initiatives. Utilise, promote, and maintain the Learning Experience Platform for development initiatives. … conduct at all times. Essential Qualifications and Experience: Full UK driving licence with ability to travel between our Birmingham sites Experience in training design, delivery and evaluation. Experience with e-learning technology and instructional design. Excellent IT skills and the ability to quickly learn new systems. Expertise in engaging more »

stakeholders at all levels to ensure that budgets are spent in accordance with strategy and Financial Regulations. They work flexibly, within a project based, delivery focussed environment. Are you ready for a rewarding challenge? Responsibilities: Perform full review and deep-dive analysis into current requirements and any existing suppliers … Identify relevant suppliers for goods and services within the assigned Categories, perform end-to-end tendering process, review of quotes (with assistance from your Category Managers), run full governance checks under UCR and onboard suppliers to frameworks Establish SLAs for all successful suppliers Negotiate and influence senior collective forums … the performance and development of direct reports Your Experience: Previous strategic procurement and commercial experience essential Proven experience of the strategic procurement of goods & services for Facilities Management/Fleet/IT categories, ideally within Public Sector or transport industry Demonstrable experience in managing procurement processes and contracts, including more »

exciting time to join our Procurement team here at AXA UK with significant investment planned in all UK businesses to transform, deliver new digital services to our customers, and streamline and automate our business processes. To help us build our change capability, accelerate the delivery of our strategic … programmes and drive the adoption of unified Agile ways of working and more effective change delivery across UK&I we're looking for an experienced IT Procurement Manager to join the growing team. You'll be responsible for managing and implementing the UK Procurement strategy to … Acquisition. What you'll be doing: Work with internal stakeholders to gather, assess and challenge business requirements on both BAU and project activities. Coordinate delivery of the process/initiative, leading to establishment of best in class, policy, process, or service. You'll have a broad experience of IT more »

Role: As part of broader, yet highly committed support team, you will work directly onsite to provide dedicated support services for deskside and print. You are fully supported by your Service Delivery Manager, your Team Leader and of course, your colleagues in every aspect of … Extensive paid training Extra hours compensation Medical cash plan Modern and centrally located office Pension scheme Be Part of Us: Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra more »

Birmingham. My client is currently seeking a hands on Test Lead to come on board to become an integral part of our dynamic Solution Delivery team. This role is pivotal in offering comprehensive test analysis, design, and execution for both technological advancements and business transformation initiatives. The Test Manager will play a key role in driving the successful delivery of strategic projects and programs. Moreover, they will extend their expertise to support the broader Solution Delivery team, offering guidance on testing best practices, processes, and execution. Key skills, Microsoft expertise Azure DevOps experience the … test strategy, policies, and objectives while staying updated on industry trends, best practices, and emerging technologies pertinent to testing within the Professional Services domain and quality assurance. Incorporating relevant advancements into testing practices to ensure optimal performance. and prioritizing testing activities based on project requirements, timelines, and risks in more »

About Bluelight CRM Bluelight CRM (BLC) is a software and services provider leading the way in data-driven Customer Relationship Management (CRM) solutions for the not-for-profit (NFP) Charity, Membership and Association sectors. We are a Microsoft Gold Partner providing clients with fully featured, online-hosted Microsoft Dynamics … CRM solutions, together with a range of complementary market leading software products. These are backed up with consultancy services, which help our customers deliver best value and engagement to their members and stakeholders. Our aim is to fundamentally alter how technology and change projects are delivered and perceived in … the sector. We achieve this by combining an in-depth understanding of the sector, together with continuous innovation in our technology and services, and with our collaborative, open and honest approach. This enables us to successfully deliver organisational transformation within an easily understood and low-risk framework. Job Description more »

ICT Supplier Support Manager Birmingham (On-site) £43,458 - £46,879 Gleeson Recruitment are working on an exciting opportunity alongside a … well established national business based in their Birmingham offices. The purpose of the role is to assist a small internal ICT team with the delivery and management of key supplier relationships for material ICT Contracts and Service Level Agreements (SLA’s) to enable good services to be provided … prioritise, deliver to agreed deadlines and manage expectations. Conversant with ICT Service Desk ticketing software. Appreciation of project management methodologies. Working knowledge of service delivery frameworks, with reference to supplier management and change control. Ability to triage and monitor issues through to completion. Understanding of ICT related data legislation. more »

are welcome from candidates coming from Product Manager, Product Owner, Development Manager, hands-on Developer, Tech Lead or Delivery Manager roles. Responsibilities: Work with the Head of Digital Marketing and business stakeholders to define and communicate the technical product vision … from 3rd party agencies. Customer-focused mindset with a passion for delivering exceptional user experiences. Experience with integration techniques, webhooks/APIs/Web Services etc. Experience with DevOps tooling such as Jira and/or Azure DevOps A good understanding of hosting environments, security and risk management. Previous … experience in Product Manager, Product Owner, Development Manager, hands-on Developer, Tech Lead, Delivery Manager or related role. Working arrangements: Hybrid - 1-2 days onsite Salary and Benefits Competitive salary in the range £50,000 to £60,000 Bonus more »

Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting … opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. Job Description Version 1 is looking to expand in Delivery Management and seek experienced Delivery Managers/Project Managers to drive forward a variety of Cloud Migration projects with AWS or Azure, Digital … negotiating terms Delivering effectively and creating new opportunities Drive Agile or Hybrid projects forward on time, to budget and best quality Weekly overview and delivery assurance meeting Standard Delivery Manager duties including project scope, detailed project work-plan, RAID analysis, governance, documentation and risk management more »

Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in … transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future. Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the … Group in early 2022. Requirements Responsibilities Defining program scope and structure to achieve the desired business outcome Building and maintaining relationships with stakeholders, and delivery partners Pushing boundaries to deliver value for our clients Motivating cross functional squads to deliver contractual outcomes on time, on quality and within budget more »

the last 30 years we won several awards, including a prestigious Queen’s Award for Enterprise in the Innovation category for our Enterprise Agile delivery approach. Operating from 26 locations across the world, we bring together teams of creative experts with diverse backgrounds and experiences, who enjoy working and … hit the ground running and be ready to write and manage bids after a short onboarding period Experience in another related field (e.g., professional services), so you can cross-pollinate ideas from other industries First-class writing skills, with the ability to write clear, well-structured, well-phrased and … leading health and wellbeing plan - we partner with several wellbeing support functions to cater to each individual's need, including 24/7 GP services, mental health support, and other Life Assurance (4 x annual salary) 25 days annual leave plus bank holidays Hybrid working - Our roles are not more »

Service Delivery Manager - IT Security - West Midlands (Hybrid) - £65k - £70k + Car Allowance + 15% bonus Service Delivery | Risk | Governance | Compliance | Cyber Essentials | PCI DSS | ISO27001 Salary: £65,000 - £70,000 Location: West Midlands (Hybrid) Are you an experienced Service Delivery professional, looking for … service improvement mindset and an ability to manage 3 rd party stakeholders. Key Responsibilities Take the lead on the company's UK Cyber Security Services, assuring critical operations Deliver advice and guidance to ensure the UK team is compliant with the group function Monitor compliance tools, reduce vulnerabilities and … and colleagues and leading business reviews Oversee security expenditure to ensure financial targets are met The Ideal Candidate Demonstrable experience in a similar Service Delivery or Security role (5+years) Ability to multitask with excellent organisational skills Strong communication skills with ability to engage stakeholders at all levels Capable of more »

analytical methods to refine digital campaigns, ensuring continuous improvement and maximisation of ROI. Digital Campaign Management : Comprehensive Campaigns : Working closely with our Campaign Manager, plan, execute, and optimise digital marketing campaigns with a strong focus on paid media, across diverse channels including social media, search engines, email … monitoring and adjustment to enhance effectiveness. SEO & Content Coordination : Strategic Planning : Lead SEO planning efforts, working closely with the content team to ensure seamless delivery and impactful results. Content Optimisation : Develop content strategies that enhance organic search rankings and boost brand visibility. Paid Social Media & Email Marketing : Engaging Campaigns … actionable insights and recommendations to optimise future digital strategies. About The Company Intercity Technology provides reliable and secure technologies in communications, cloud and managed services, with a big difference Intercity is a technology solutions partner that isnt all about tech. Its about a great bunch of people combining their more »

Digital Product Owner is sought by an international financial services organisation based in North Birmingham. With an 20 year history of delivering a wide range of financial services solutions for over 100,000 customers this individual will help define a high-level product delivery strategy working closely … hosted software products this Product Manager will be responsible for the analysis of the company's existing customer engagement and digital services portal and in collaboration with technical stakeholders, develop a new real time, automated solution. In return this Digital Product Owner can excellent growth opportunities … Digital Product Owner based near Birmingham should have most of the following key skills: - Demonstrable experience delivering customer facing digital products (ideally in financial services) - Experience working with technical stakeholders to deliver projects - Experience writing robust, scalable user stories - Experience creating product roadmaps - ability to identify and fix product more »

Overview of the Company dnata is one of the worlds largest air and travel services providers, offering ground handling, cargo, travel and catering & retail services at over 130 airports in more than 30 countries across six continents. At dnata, we are by your side for the entire travel … experience. dnata Catering and Retail is one of the worlds leading in-flight hospitality providers, delivering world-class culinary services and innovative products that enhance our passengers experience. Whats the purpose of role: The successful Team Manager will be responsible for effectively managing all elements of … the Service Delivery process to ensure that standards are preserved. This role is integral to achieving the required levels of performance against set KPIs using effective people and task management. What youll be doing: Utilise the team effectively to ensure that all activities are planned and organised to meet more »

from clinical forum, to ensure the service delivers high quality and effective care. The post holder will work in liaison with the Service Manager in rota management (including safe staffing), the delivery of activity against agreed activity plans, managing overall caseload … and waiting time performance for service(s) The postholder will support on Cost Improvement Schemes for their respective areas, as well as ensuring service delivery is maintained within the set budget for respective Service(s) providing clinical expertise and leadership when delivering these. Provide clinical operational leadership and responsibility … required where identified To lead on the recruitment and retention of staff within service(s) listed in Appendix 1. To support the Service Manager in delivering financial budgets and clinical components of Cost Improvement Plans. To provide clinical leadership to the efficiency and productivity of Service clinical more »

will be responsible for providing the key interface between their customers and the internal software development team in order to ensure effective communication and delivery of defined software product development projects on time. The role requires outstanding project management, communication and leadership skills combined with the emotional intelligence to … Analyst and Testers to ensure that any change requirements are clearly captured and communicated. Assess any on-going requirements or opportunities to provide additional services to the client. i.e. support & maintenance, new projects. Maintain budget and track expenditures/transactions against the defined Statement of Work for each project. … software development environment Critical thinker with good problem-solving skills. Excellent communication skills - written and verbal. Proactive can-do attitude and strong commitment to delivery Keenness to learn on the job and be curious Ability to delegate work appropriately in order to maximise efficiency Due to the nature of more »

to support Wyatt in accelerating Brand & Business Value Creation, and support the Cluster’s Account Directors in driving account growth through the development and delivery of digital services (to increase share of wallet with existing clients), Cross section of Principal responsibilities: Identify opportunities to create agency differentiation by … capability in content creation, and data & analytics to help drive campaign success and client satisfaction. Provide consultancy to the Cluster on digital planning and delivery to help maximise reach, engagement, and cost-benefit. On designated accounts, take ownership of client revenue targets and forecasts and act as CRM with … responsibility for building exceptional relationships Oversee on-time campaign delivery, co-ordinating agency teams and liaising with and managing outsourcing partners to fulfil all projects on time, and to high quality standards. Lead or attend client meetings as required, either alone or with other members of the account team more »

role showing end to end engagement and satisfaction. Hit and exceed targets and time frames set by your manager. Offer a high standard of delivery and engagement to all clients. Reporting weekly successes to your manager and discuss any outstanding tasks and how you are going … Dental, Insurances etc. At ManpowerGroup we’re a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work more »

do Provide strategic/technical security design service to the group, acting as project manager responsible for the technical and commercial delivery of projects. Provide a professional security strategy design service to clients on projects as directed by Senior Management. Act as project manager … and the company are achieved. Represent the Company at meetings with the client, other professionals, and suppliers. Continually ensure that practices, policies, strategy, and services represent the clients and the Companys best interests, and that Company policy is in keeping with current legislation, British Standards and Codes of Practice … management. An individual who can produce related articles for industrial journals and social media. Commercially minded individuals who can scope new projects putting together delivery methodology as directed. Financially sound individuals who manage project finances monthly, preparing fee proposals terms and conditions for approval. Formalised Security design qualification (desirable more »

as well as securing renewal opportunities. The Cyberfort Group brings together leaders in the field of data security. Our matrix of information and cyber services provides our clients holistic support through their cyber journey. What youll be doing: Use your proven and logical methodology to apply to new business … on driving recurring revenue opportunities through our managed service offerings whilst tactically utilising our consultancy teams to demonstrate capability. Ensure the timely and successful delivery of our solutions according to client needs and objectives Forecast accurately & track key account metrics (e.g., quarterly sales results and annual forecasts) Prepare reports … within the cyber security market, with a minimum of 2 years sales, account management or client engagement role. Proven experience in selling both managed services and consulting. Client/Relationship orientated, taking a keen interest in your client/accounts and the goals and priorities of the company. Proven more »

to deliver our clients’ most important projects and programmes and we support many of the most recognisable brands across Aeronautics, Defence, Automotive, Transport, Financial Services, Energy as well as some Government organisations. Our clients are as diverse as they are influential, so working with us means making an impact … continuous learning. You will be able to demonstrate project management capabilities (direct or transferable) gained in industry or consulting environments. End-to-end software delivery and project management experience A track record in delivering Agile projects Strong knowledge of SDLC Previous experience of acting as a Scrum Master or … Product Owner Strong knowledge and understanding of key trends in industry Experience working as a Delivery Lead at either the programme or project level Successful experience shaping and leading complex projects Strong background in stakeholder management Some of Our Key Benefits Competitive salary Comprehensive & tailored learning & development programmes Individual more »