1 to 25 of 41 Permanent Services Delivery Manager Jobs in Birmingham

Job Title: Service Delivery Manager Who Are We? Join a dynamic waste management company committed to delivering excellence in service and sustainability. As a Service Delivery Manager, you'll play a pivotal role in ensuring efficient operations and exceptional customer service. Role … Overview: The Service Delivery Manager will lead the daily operations of the office and collection drivers, ensuring tasks are completed in line with health and safety policies and profitability objectives. Working closely with the Service Leadership team, you'll strive to deliver a best-in-class more »

Service Delivery Manager - IT Security - West Midlands (Hybrid) - £65k - £70k + Car Allowance + 15% bonus Service Delivery | Risk | Governance | Compliance | Cyber Essentials | PCI DSS | ISO27001 Salary: £65,000 - £70,000 Location: West Midlands (Hybrid) Are you an experienced Service Delivery professional, looking for … service improvement mindset and an ability to manage 3 rd party stakeholders. Key Responsibilities Take the lead on the company's UK Cyber Security Services, assuring critical operations Deliver advice and guidance to ensure the UK team is compliant with the group function Monitor compliance tools, reduce vulnerabilities and … and colleagues and leading business reviews Oversee security expenditure to ensure financial targets are met The Ideal Candidate Demonstrable experience in a similar Service Delivery or Security role (5+years) Ability to multitask with excellent organisational skills Strong communication skills with ability to engage stakeholders at all levels Capable of more »

Overview of the Company dnata is one of the worlds largest air and travel services providers, offering ground handling, cargo, travel and catering & retail services at over 130 airports in more than 30 countries across six continents. At dnata, we are by your side for the entire travel … experience. dnata Catering and Retail is one of the worlds leading in-flight hospitality providers, delivering world-class culinary services and innovative products that enhance our passengers experience. Whats the purpose of role: The successful Team Manager will be responsible for effectively managing all elements of … the Service Delivery process to ensure that standards are preserved. This role is integral to achieving the required levels of performance against set KPIs using effective people and task management. What youll be doing: Utilise the team effectively to ensure that all activities are planned and organised to meet more »

Lead Agile Delivery Manager: Pay up to £89,995, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. We are looking for individuals with a passion for agile delivery and the ability to inspire and lead teams. At DWP Digital … you'll engage in meaningful work that positively impacts some of the most vulnerable individuals in society. Join us in shaping the health services of tomorrow. DWP. Digital with Purpose. DWP is the UK's biggest government department. 110,000 colleagues deliver services and support to over … million people every day, and we make payment worth over £195bn a year. Our expert DWP Digital community is transforming those products and services using the best tech, tooling, and innovative thinking. We're making government services simpler and easier to access and cheaper to run and making more »

Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting … opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. Job Description Version 1 is looking to expand in Delivery Management and seek experienced Delivery Managers/Project Managers to drive forward a variety of Cloud Migration projects with AWS or Azure, Digital … negotiating terms Delivering effectively and creating new opportunities Drive Agile or Hybrid projects forward on time, to budget and best quality Weekly overview and delivery assurance meeting Standard Delivery Manager duties including project scope, detailed project work-plan, RAID analysis, governance, documentation and risk management more »

are welcome from candidates coming from Product Manager, Product Owner, Development Manager, hands-on Developer, Tech Lead or Delivery Manager roles. Responsibilities: Work with the Head of Digital Marketing and business stakeholders to define and communicate the technical product vision … from 3rd party agencies. Customer-focused mindset with a passion for delivering exceptional user experiences. Experience with integration techniques, webhooks/APIs/Web Services etc. Experience with DevOps tooling such as Jira and/or Azure DevOps A good understanding of hosting environments, security and risk management. Previous … experience in Product Manager, Product Owner, Development Manager, hands-on Developer, Tech Lead, Delivery Manager or related role. Working arrangements: Hybrid - 1-2 days onsite Salary and Benefits Competitive salary in the range £50,000 to £60,000 Bonus more »

Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in … transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed for the future. Our human touch sets us apart from other consultancies, system integrators and software houses - with people, technology, and data at the … Group in early 2022. Requirements Responsibilities Defining program scope and structure to achieve the desired business outcome Building and maintaining relationships with stakeholders, and delivery partners Pushing boundaries to deliver value for our clients Motivating cross functional squads to deliver contractual outcomes on time, on quality and within budget more »

from clinical forum, to ensure the service delivers high quality and effective care. The post holder will work in liaison with the Service Manager in rota management (including safe staffing), the delivery of activity against agreed activity plans, managing overall caseload … and waiting time performance for service(s) The postholder will support on Cost Improvement Schemes for their respective areas, as well as ensuring service delivery is maintained within the set budget for respective Service(s) providing clinical expertise and leadership when delivering these. Provide clinical operational leadership and responsibility … required where identified To lead on the recruitment and retention of staff within service(s) listed in Appendix 1. To support the Service Manager in delivering financial budgets and clinical components of Cost Improvement Plans. To provide clinical leadership to the efficiency and productivity of Service clinical more »

IT Security Manager - Security Operations - Birmingham Hybrid working available Salary £(phone number removed) +20%Flex fund IT Security Manager required for a leading client based in Birmingham. My client is currently seeking a IT Security Manager to come on board to … this position involves leveraging and applying understanding of business objectives and security needs to identify issues and establish priorities for both internal and external delivery teams. Key skills and responsibilities, * Strong IT Security Management experience * Direct the Security Operations pillar, devising and implementing requirements, techniques, and resources to enhance … service enhancement. * Track record of leading response efforts during live cyber incidents and executing remediation strategies. * Experience collaborating with supplier teams to facilitate managed services delivery for enhancements. * Broad experience spanning the entire spectrum of IT security, encompassing software, servers, infrastructure, and networks. * Proven expertise in designing and more »

Role: As part of broader, yet highly committed support team, you will work directly onsite to provide dedicated support services for deskside and print. You are fully supported by your Service Delivery Manager, your Team Leader and of course, your colleagues in every aspect of … Extensive paid training Extra hours compensation Medical cash plan Modern and centrally located office Pension scheme Be Part of Us: Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra more »

challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of nearly … world. We're one global team driven by our common purpose to deliver a better world. Join us. Job Description Programme management advisory and delivery In response to significant client demand and a strong opportunity pipeline, the AECOM programme management advisory and delivery teams are seeking to grow … with a Director to successfully shape, develop, initiate and deliver client investment and business change programmes. The available roles will support programme advisory and delivery commissions across the whole programme lifecycle including programme definition, delivery model and organisational design, programme readiness, maturity assessments, programme management and PMO design more »

Birmingham. My client is currently seeking a hands on Test Lead to come on board to become an integral part of our dynamic Solution Delivery team. This role is pivotal in offering comprehensive test analysis, design, and execution for both technological advancements and business transformation initiatives. The Test Manager will play a key role in driving the successful delivery of strategic projects and programs. Moreover, they will extend their expertise to support the broader Solution Delivery team, offering guidance on testing best practices, processes, and execution. Key skills, Microsoft expertise Azure DevOps experience the … test strategy, policies, and objectives while staying updated on industry trends, best practices, and emerging technologies pertinent to testing within the Professional Services domain and quality assurance. Incorporating relevant advancements into testing practices to ensure optimal performance. and prioritizing testing activities based on project requirements, timelines, and risks in more »

will be responsible for providing the key interface between their customers and the internal software development team in order to ensure effective communication and delivery of defined software product development projects on time. The role requires outstanding project management, communication and leadership skills combined with the emotional intelligence to … Analyst and Testers to ensure that any change requirements are clearly captured and communicated. Assess any on-going requirements or opportunities to provide additional services to the client. i.e. support & maintenance, new projects. Maintain budget and track expenditures/transactions against the defined Statement of Work for each project. … software development environment Critical thinker with good problem-solving skills. Excellent communication skills - written and verbal. Proactive can-do attitude and strong commitment to delivery Keenness to learn on the job and be curious Ability to delegate work appropriately in order to maximise efficiency Due to the nature of more »

Business Development Manager - IT Managed Services West Midlands. Hybrid working Up to £45-65K Basic DOE + Double OTE + Car Allowance + Benefits The Role + Company Our client has been supporting businesses with their IT needs for over 35 years. They offer a … out the necessary follow up, both face to face and remotely to secure the contracted client "Win". Work with the Sales Director & Service Delivery team to handover the client and their specific requirements and priorities. Generate referrals from existing Sharp clients with the regional Sharp Account Management teams. … BDM) Must have a New Business Hunter mentality while being able to attend to existing accounts to maximise opportunities. Must have experience selling Managed Services, Cloud Hosting, Helpdesk Support Contracts, Remote Monitoring, Back Up, Anti-Virus. Ideal candidate will have experience/knowledge if modern services & network infrastructures. more »

to deliver our clients’ most important projects and programmes and we support many of the most recognisable brands across Aeronautics, Defence, Automotive, Transport, Financial Services, Energy as well as some Government organisations. Our clients are as diverse as they are influential, so working with us means making an impact … continuous learning. You will be able to demonstrate project management capabilities (direct or transferable) gained in industry or consulting environments. End-to-end software delivery and project management experience A track record in delivering Agile projects Strong knowledge of SDLC Previous experience of acting as a Scrum Master or … Product Owner Strong knowledge and understanding of key trends in industry Experience working as a Delivery Lead at either the programme or project level Successful experience shaping and leading complex projects Strong background in stakeholder management Some of Our Key Benefits Competitive salary Comprehensive & tailored learning & development programmes Individual more »

Infrastructure Manager Dains are recruiting an experienced and strategic Infrastructure Manager, to join our highly successful IT team. Our recent acquisitions create a fast-paced and exciting place to work! You will be working across the whole Dains Group, giving you exposure to different … teams to design and implement scalable solutions using Microsoft 365 and Azure. Infrastructure Deployment: You will lead the deployment of Microsoft 365 and Azure services, ensuring high availability and security across the entire Dains Group. Migration Strategies: You will develop and execute migration plans for existing applications and data … high standard. Performance Optimization: You will analyse the root cause of any issues and address any inefficiencies of system performance to help improve the delivery of the IT infrastructure. Governance and Compliance: You must adhere to best practices, security protocols, and industry standards. Vendor Management: You must build strong more »

Account Manager £35,000 - £40,000, Plus Car or Car Allowance, £75k+ OTE Midlands Area We have an opportunity for an Account Manager to join an established market leading business within the Managed Print Industry in the Midlands and become a valuable part of … s a fantastic opportunity for you to take on a portfolio of 100+ accounts and start earning commission from week one! As Account Manager day-to-day your role will entail: Nurture and develop opportunities within existing accounts to increase portfolio. Working closely with the Business Development … Team, attending initial Client meetings to establish key relationships. Building new business pipeline within targeted sectors. Have a confident grasp of MPS Products and Services to sell to clients. Take ownership for end-to-end delivery of opportunities within your clients. To be considered for the Account Manager more »

About Bluelight CRM Bluelight CRM (BLC) is a software and services provider leading the way in data-driven Customer Relationship Management (CRM) solutions for the not-for-profit (NFP) Charity, Membership and Association sectors. We are a Microsoft Gold Partner providing clients with fully featured, online-hosted Microsoft Dynamics … CRM solutions, together with a range of complementary market leading software products. These are backed up with consultancy services, which help our customers deliver best value and engagement to their members and stakeholders. Our aim is to fundamentally alter how technology and change projects are delivered and perceived in … the sector. We achieve this by combining an in-depth understanding of the sector, together with continuous innovation in our technology and services, and with our collaborative, open and honest approach. This enables us to successfully deliver organisational transformation within an easily understood and low-risk framework. Job Description more »

About The Role Morrison Energy Services is currently looking to recruit an M&E Site Manager/Principal Contractor's representative to work on ourNational GridcontractsinEngland & Wales. You will be a part of our Electricity Transmission construction team who deliver National Grid and private generation companies … Supervisor authorisation National GridCompetentPersonAuthorised Understanding of the general requirements of UK environmental and waste management legislation, EUSR certificate or equivalent Understanding of avoiding underground services, HSG47 certificate or equivalent Appropriate working knowledge of relevant current National Grid Transmission Procedures (TP) Working knowledge of the Principal Contractor/Contractor quality … annual leave plus 8 days bank holiday Pension scheme Life Assurance Private health care Company car and fuel card About The Company M Group Services delivers a range of essential infrastructure services within the water, energy, transport and telecommunications sectors in the UK & Ireland. We have built and more »

challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over … Midlands and UK. The role would cover the whole project lifecycle from initial inception and business case development, through the design, procurement process, site delivery, commissioning phase and defects management. Job Duties will include: Leading in the delivery of Project Management Commissions, taking responsibility for their successful delivery. … leadership within project management business and provide leadership and mentoring to the team Providing effective support to Assistant/Graduate Project Managers. Managing the delivery of project management team outputs, in accordance with agreed time-scales and quality standards Qualifications Excellent communication, presentation and organisational skills Highly motivated with more »

Birmingham. My client is currently seeking a hands on Test Lead to come on board to become an integral part of our dynamic Solution Delivery team. This role is pivotal in offering comprehensive test analysis, design, and execution for both technological advancements and business transformation initiatives. The Test Manager will play a key role in driving the successful delivery of strategic projects and programs. Moreover, they will extend their expertise to support the broader Solution Delivery team, offering guidance on testing best practices, processes, and execution. Key skills, Strong Microsoft expertise Previous Azure DevOps … Crafting the test strategy, policies, and objectives while staying updated on industry trends, best practices, and emerging technologies pertinent to testing within the Professional Services domain and quality assurance. Incorporating relevant advancements into testing practices to ensure optimal performance. Defining and prioritizing testing activities based on project requirements, timelines more »

challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of nearly … Director to successfully manage and deliver capital investment projects. This role involves providing client-side project management support during all stages of the project delivery lifecycle from option studies, option development, construction tender support through to NEC contract administration and Takeover. As a Senior Project Manager … with AECOM clients (new and existing) Develop strong collaborative relationships with clients, stakeholders and members of the multi-disciplinary project team Lead in the delivery of Project Management commissions, taking responsibility for their successful outcome Manage the efficient delivery of project management team outputs, in accordance with agreed more »

to support Wyatt in accelerating Brand & Business Value Creation, and support the Cluster’s Account Directors in driving account growth through the development and delivery of digital services (to increase share of wallet with existing clients), Cross section of Principal responsibilities: Identify opportunities to create agency differentiation by … capability in content creation, and data & analytics to help drive campaign success and client satisfaction. Provide consultancy to the Cluster on digital planning and delivery to help maximise reach, engagement, and cost-benefit. On designated accounts, take ownership of client revenue targets and forecasts and act as CRM with … responsibility for building exceptional relationships Oversee on-time campaign delivery, co-ordinating agency teams and liaising with and managing outsourcing partners to fulfil all projects on time, and to high quality standards. Lead or attend client meetings as required, either alone or with other members of the account team more »

stakeholders at all levels to ensure that budgets are spent in accordance with strategy and Financial Regulations. They work flexibly, within a project based, delivery focussed environment. Are you ready for a rewarding challenge? Responsibilities: Perform full review and deep-dive analysis into current requirements and any existing suppliers … Identify relevant suppliers for goods and services within the assigned Categories, perform end-to-end tendering process, review of quotes (with assistance from your Category Managers), run full governance checks under UCR and onboard suppliers to frameworks Establish SLAs for all successful suppliers Negotiate and influence senior collective forums … the performance and development of direct reports Your Experience: Previous strategic procurement and commercial experience essential Proven experience of the strategic procurement of goods & services for Facilities Management/Fleet/IT categories, ideally within Public Sector or transport industry Demonstrable experience in managing procurement processes and contracts, including more »

do Provide strategic/technical security design service to the group, acting as project manager responsible for the technical and commercial delivery of projects. Provide a professional security strategy design service to clients on projects as directed by Senior Management. Act as project manager … and the company are achieved. Represent the Company at meetings with the client, other professionals, and suppliers. Continually ensure that practices, policies, strategy, and services represent the clients and the Companys best interests, and that Company policy is in keeping with current legislation, British Standards and Codes of Practice … management. An individual who can produce related articles for industrial journals and social media. Commercially minded individuals who can scope new projects putting together delivery methodology as directed. Financially sound individuals who manage project finances monthly, preparing fee proposals terms and conditions for approval. Formalised Security design qualification (desirable more »