Bolton, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Oscar Associates (UK) Limited
Job Role - 2nd Line SupportEngineer Location - Bolton Salary - Up to £31,000 plus benefits! Work Pattern - Hybrid The Company We have a brand new role for an ambitious 2nd Line SupportEngineer who is ready for their next challenge! The company an MSP based in … join! The Role The company are looking for someone who is ready to join highly successful team to play a pivotal role in the support of their business users both local and regional. You will be the go-to problem solver, tackling a diverse range of customer IT support cases with efficiency and professionalism so great communication skills are a must! You will be the IT SupportEngineer to provide onsite, workshop and remote IT support. The role is being offered on a hybrid basis with 2 days on-site per week. Tech Requirements more »
Job Role: IT SupportEngineer Location: Bolton, Manchester Salary: £25,000 - £29,000 My client, an esteemed telecommunications company are seeking an experienced IT SupportEngineer to joining their dynamic team. This role is pivotal in ensuring seamless IT operations for both customers and internal staff. … customers and internal staff. Provide troubleshooting and resolve technical issues, including password resets, software installs, and both software and hardware support. Offer advanced technical support, diagnosing and resolving complex technical issues and conducting in-depth troubleshooting. Perform server and software upgrades as required. Requirements: Strong experience in first and … second-line support. Excellent communication skills with the ability to work independently. Occasional site visits may be required, though most support is provided remotely. Skills: Windows Servers (Apply online only) Microsoft 365 Administration Virtualisation Technologies Windows 10 & 11 Firewalls Switches WAN & LAN Networks SQL Support What Our Client more »
Bolton, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Be Technology
and when the business needs so a full UK License and access to a car is a must. Key Responsibilities: ** Provide 2nd line technical support via phone, email, and face-to-face for internal and external customers. ** Record all support requests in service desk system and ensure timely … resolution within SLA. ** Support 1st line technicians, be an escalation point, offer advice, and teach when necessary. ** Prepare and configure new equipment, including PCs, laptops, routers, servers, and network switches. ** Communicate with third-party suppliers to ensure service delivery. ** Proactively monitor and update IT systems and respond to potential … products and escalate complex issues to the senior team. ** Manage and implement client infrastructure projects, and plan effectively. ** Occasional site visits to help support clients when needed - Clients are mainly Northwest based. Essential skills + Requirements: ** Proficient in Windows based issues and can solve independently ** Good General IT Knowledge more »