Helpdesk Analyst – 1st Line Support
bracknell, south east england, United Kingdom
Air Partner
clearly to ensure understanding. Ensure the Service Desk achieves target SLAs defined by the Head of Technology Delivery & Information Security. Working knowledge of: Microsoft Windows 10 \ 11 Microsoft End Point Manager Microsoft Teams (including Teams Calling) Microsoft Windows Server Microsoft SharePoint Microsoft Exchange Microsoft … v3 or v4 Foundation Any accredited Service Desk qualification (not internal) Experience of working with remote teams and customers across time-zones. Remote Server Management (RDP, Screen Connect) Awareness of IT Infrastructure standards and methodologies Teams Telephony About Air Partner Group, a Wheels Up Company Founded in more »
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