1 to 1 of 1 Permanent Matrix Management Jobs in Bristol

accountability for any highly visible, complex and SLA impacting issues that occur across their service offering. Manage the incident process, through taking ownership for matrix managed resources to restore normal service operation as quickly as possible to minimize the impact to service and business operations. Ultimately accountable for the … point of contact for all Cloud Operations managed major incidents Drive all major incidents through the rigorous adoption and adherence to the major incident management process. Chair and own the war room throughout the incident life cycle Taking ownership for matrix managed resources including third parties to restore more »