1 to 5 of 5 Permanent Service Management Jobs in Buckinghamshire

Our Client is a leading organisation that continues to see growth through business acquisition and has a very exciting opportunity for an IT Access Management Analyst to join their shared services IT team, delivering service excellence to over 10,000+ users (including VIPs and Executives) spanning multiple global … office locations. As an IT Access Management Analyst, you will be responsible for administering a user’s IT access rights throughout their employment lifecycle from joining, moving, and leaving allowing the correct access and permissions to business applications, shared drives, file systems, mailboxes, mobiles devices, and other IT assets. … Planning and creation of all new joiners to the business Planning and deletion/updating of all movers and leavers in the business Continual service improvements (CSI) to the current access management process in line with business requirements Maintaining access management process documentation Being a point of more »

date: w/c 24th June 2024 Main duties of the job To provide a high quality, responsive and comprehensive 3rd Line IT Support service, incorporating support for all Trust staff as well as support for NHS Milton Keynes staff on occasions. All support activities are to be provided … face to face where necessary in order to provide timely resolution to logged incidents ensuring SLAs are met and typically exceeded. To assist with Service Desk operations as the need arises. The post holder will actively implement, manage and maintain technical infrastructure taking remedial action where necessary, this may … technical qualifications e.g. MCSA, MCSE, MCITP, CCNA (or equivalent qualification/relevant experience). Evidence of continual personal development and specialist knowledge. Desirable IT Service Management qualification e.g. ITIL Foundation (or equivalent qualification/relevant experience). Project Management qualification e.g. Prince 2 Foundation. Experience Essential Significant more »

Aria, ZA - Cape Town, Poland - Poznań, South Africa - Cape Town, Poland - Poznań (24/7) | Job-ID: 203859 | Contract type: Standard | Business Unit: IT Service Delivery/Managed ServicesDigital Experience Centers Director (Multinational IT Managed Service Company)Life on the teamThe Digital Experience Centers Director will be responsible … for managing the Service Desk function within a large multinational IT managed service company. The role involves overseeing the day-to-day operations of the Service Desk team, ensuring efficient and effective delivery of IT support services to clients. You will play a critical role in driving … operational excellence, optimizing service delivery processes, and fostering a customer-centric culture. What you'll doTeam Management: Provide strategic management and direction to the Service Desk team, setting clear goals and, objectives.Foster & drive a high-performance culture, ensuring team members are motivated, engaged, and supported in more »

Manager. As part of the EMEA Technical Services team, reporting to the Head of Technical & Delivery Services, you will lead the Cloud Technical Lead Service for the EMEA region.You will be responsible for all aspects of our hosted and remote managed SAS application environments. Leading a team of technically … and support of a growing Cloud Technical Lead team.Partnering with the global leaders, you will provide thought leadership and an EMEA voice in continuous service improvements, implementation of new processes and driving improvements in all aspects of the Cloud Technical Lead service. You will support the team with training … expertise, mentoring, and best practices related to enterprise application technology, architecture, support & service management. You will work with global R&D, Product, Technical Support, and CIS teams to drive customer satisfaction and ensure service quality across all our hosted and remote managed customer environments. As a SAS Managed more »

Overview: As a Senior IT Problem Manager, you will be responsible for identifying, analyzing, and resolving IT issues to minimize business impact and enhance service quality. You will work closely with cross-functional teams to implement proactive problem management strategies and drive continuous improvement initiatives. The ideal candidate … will have extensive experience in financial services, with a strong background in IT Service Management (ITSM) and incident management. You should currently be a IT Problem Manager Relevant certifications such as ITIL Foundation, ITIL Practitioner, or Certified Problem Manager (CPM) are essential. Experience with ITSM tools such as … ServiceNow, Remedy, or HP Service Manager Key Responsibilities: Develop and implement proactive problem management strategies to identify and resolve recurring IT issues. Conduct thorough root cause analysis of major incidents and service disruptions to prevent future occurrences. Qualifications: Strong understanding of IT Service Management (ITSM more »