1 to 4 of 4 Permanent ServiceNow Jobs in Buckinghamshire

IT Problem Manager Relevant certifications such as ITIL Foundation, ITIL Practitioner, or Certified Problem Manager (CPM) are essential. Experience with ITSM tools such as ServiceNow, Remedy, or HP Service Manager Key Responsibilities: Develop and implement proactive problem management strategies to identify and resolve recurring IT issues. Conduct thorough root cause more »

projects from requirements through release and sustainment. Define metrics to measure success and enable continuous improvements to support learning and development. Support Operations including ServiceNow Change process, CMDB updates & application support process and managing incidents & achieving SLA standards.Partnering with cross-functional stakeholders to drive prioritization, On-time delivery, progress tracking more »

applications, shared drives, file systems, mailboxes, mobiles devices, and other IT assets. You will process access requests and tickets allocated to you through the ServiceNow ITSM and use tools such as Active Directory, Exchange, Office365, InTune, and SharePoint working closely alongside the IT support and security teams of the business … in line with formal business processes and SLAs. Responsibilities Responding to IT access requests raised through ServiceNow Using tools such as Active Directory, Exchange, Office365, InTune, and SharePoint to provision and manage users IT access rights. Planning and creation of all new joiners to the business Planning and deletion/… access management team with ad hoc tasks, documentation, communications, and admin duties. Monitoring Access Management SharePoint workflow Updating requests via service management tool ITSM (ServiceNow) Excellent communication skills. Liaising with other IT teams. Supporting Access Management Team Lead and escalating issues to IT Support Manager where necessary Ensure we work more »

Our client is an organisation that operates within the retail sector based in High Wycombe. They are currently looking to hire a 1 st Line Retail Support Analyst to join their expanding Helpdesk team. The main purpose of the role more »