1 to 1 of 1 Permanent Time Management Jobs in Camberley

Service Request Analyst Location: Flexible Work Location (1 day per week from the Camberley office) Job type: Permanent, full time (Standard 37.5 hours) Ref: (00)555 Telent are looking for a Service Request Analyst to be a part of the Service Centre team. Due to an increase of work … prioritise critical requests as appropriate Identify efficiencies by combining planned and reactive work at the same sites Ordering of spares and parts Site access management/appointment booking Be prepared to reprioritise work at short notice to meet critical requests Adherence to all policies and procedures Heirachical and functional … escalation management - training provided Contribute towards the Service Request catalogue to ensure its fit for purpose Provide guidance to end users where processes are not being followed Highlight any issues in relation to "scheduling tools" to ensure its up to date for effective tasking Support the disaster recovery process more »