1 to 2 of 2 Permanent Break/Fix Jobs in Central London

We are looking for a Business Support Technology Lead to join our Risk IT / Corporate IT team. This team supports businesses across Risk, Finance, Compliance and HR with a suite of applications. These applications are a combination of in-house and vendor technology. The team are responsible for … ensure cross-system interfaces, collaboration and knowledge management are managed effectively and proactively. Key Responsibilities Maintaining production stability & availability * You will ensure production break-fix and service improvement requirements take priority over change through effective stakeholder management and expectation setting. * You will actively work … on and resolve any IT risks and vulnerabilities across the application stack. * You will contribute towards ensuring all batch SLA's / OLA's are appropriate, understood and agreed for the critical path of your batch processes, ensuring that you understand the full business impacts of any failures along more »

ensure cross-system interfaces, collaboration and knowledge management are managed effectively and proactively. Key Responsibilities Maintaining production stability & availability * You will ensure production break-fix and service improvement requirements take priority over change through effective stakeholder management and expectation setting. * You will actively work … on and resolve any IT risks and vulnerabilities across the application stack. * You will contribute towards ensuring all batch SLA's / OLA's are appropriate, understood and agreed for the critical path of your batch processes, ensuring that you understand the full business impacts of any failures along … that path. * You will ensure all fixes or known errors are maintained in the relevant knowledgebase. * You will ensure logical access management / security procedures and policies are followed. Analytics, problem solving & reporting * You will focus your attention on the identification of incident root cause and service improvement Performance more »