1 to 3 of 3 Permanent Performance Management Jobs in Central London with Remote Work Options

expertise of our dedicated contact centre staff of 250 passionate individuals. Key Responsibilities: * Develop and implement workforce planning strategies to optimise staffing levels and performance metrics in alignment with business objectives. * Design and deliver comprehensive training programs tailored to the needs of our contact centre staff, with a focus … support and guidance to foster their professional growth and development. * Monitor and evaluate the effectiveness of training initiatives through metrics analysis, feedback mechanisms, and performance reviews, making adjustments as necessary to drive continuous improvement. * Stay abreast of industry trends, best practices, and legislative requirements related to workforce management … communication and interpersonal skills blended with your ability to engage and motivate effectively with diverse teams and stakeholders. * Demonstrated expertise in workforce planning, people management, training design and delivery, and performance management. * A commitment to promoting diversity, equity, and inclusion in the workplace, with a deep understanding of more »

Microsoft technologies, including Microsoft Sentinel, MDE, MDI and Defender for Cloud. The Responsibilities Oversee completion of day-to-day checklist(s), including log review, management report scheduling & running, alert analysis, and escalation follow up Remain current on cyber security trends and intelligence (open source and commercial) in order to … absence of the SOC Manager Manage a number of analysts as part of a virtual team of L1 and L2 analysts, including objectives setting, performance management/reviews, training & development, and BAU activities including shift cover etc. Perform advanced event and incident analysis, including baseline establishment and trend more »

we do. Responsibilities Manage a range of formal and informal ER processes, including disciplinary investigations and hearings, grievance investigations and hearings, restructuring and redundancies, performance management, and absence management and support. Ensure consistent and efficient application of policies and processes. Advise managers and People colleagues on the … to support the function. About the Candidate Experienced in ER and managing and resolving complex ER issues spanning disciplinaries, grievances, and redundancies. Strong relationship management skills - ability to develop and maintain relationships with key members of the business. Excellent written and verbal communication skills. Good working knowledge of employment more »