1 to 4 of 4 Permanent Customer Service Jobs in Chertsey

will be helping to support the implementation of a New Survey Platform, and to develop and support the reporting process across Europe for their Customer Service Operations. Hybrid role - 3 days in the Office, 2 days working from home Key duties include: Managing the day to day operations … of Qualtrics XM platform surveys and feedback. Scripting questionnaires including skip logic dashboard development and data collection. Customer Experience data analysis insights. Data interpretation and storytelling leveraging analytics on the Qualtrics platform. Providing 1st line of support for customer service requests, and creating tickets for 2nd line more »

the successful candidate. Responsibilities Required for the Part-Time Tele-Sales Executive Contact potential or existing customers to inform them about a product or service using scripts Answer questions about products or the company Ask questions to understand customer requirements and close sales Direct prospects to the field … sales team when needed Enter and update customer information in the database Take and process orders in an accurate manner Go the extra mile to meet sales quota and facilitate future sales Keep records of calls and sales and note useful information Requirements and skills Proven experience as telesales … representative or other sales/customer service role Proven track record of successfully meeting sales quota preferably over the phone Good knowledge of relevant computer programs and telephone systems Ability to learn about products and services and describe/explain them to prospects Excellent written & verbal English Excellent more »

confident in dealing with people face to face. A great team advocate and happy to be involved in a wide variety of projects. Brilliant customer service and understanding of who the customer is. Real pace and energy in your work, a passion for getting it done well more »

systems (Oracle or similar would be beneficial). Ability to understand and pick up systems and processes quickly. Strong organisational skills. Strong communication and customer service skills. Ability to manage multiple projects or tasks concurrently. Commercial acumen, understanding the potential impact of your work on the business or … customer. Experience in a customer-centric and administrative/project based role. The ideal candidate will be organised, able to manage a process and co-ordinate various internal and external teams. This is not high volume data entry role you will be managing a few projects at a time. more »