1 to 3 of 3 Permanent Customer Experience Jobs in Cheshire with Remote Work Options

Delivery): Detecting and resolving faults, delivering remote support, ensuring regular updates on tickets, and promptly responding to emails, all while maintaining a high-quality customer experience through effective communication and customer care. Adhering to service level agreements and meeting deadlines. Collaborating efficiently as part of the service … team, often working independently. Escalating incidents to Senior Engineers when necessary. Assisting in customer meetings alongside the Head of Department, Team Leader, or Account Manager. Creating customer support documentation. Recording daily timesheets in accordance with company policies. Traveling to customer sites as needed. Adhering to departmental procedures … and ensuring the proper execution of procedural activities and guidance. What we are looking for: Proficient knowledge and hands-on experience with Windows, Virtualization, Servers, Storage, Networking, Internet, and Security. Possession of an ICT-related qualification, such as ITIL Foundation, intermediate Microsoft or CISCO qualification (e.g., in progress or more »

Do you want to turn your passion for tech into an exciting career? Are you wanting to use your engineering mind to exceed customer expectations? If so, this Applications Engineer role has your name on it! We’re currently hunting for innovative thinker to help solve bespoke problems through … APPLY! As an Applications Engineer, your responsibilities will include…. * Working with the team to engineer and deliver bespoke wireless and connectivity solutions * Understand customer needs, providing engineering input to create tailored solutions. * Utilize Solidworks for 3D modelling of solutions, with a focus on design automation * Create test specifications … and conduct Factory Acceptance Tests (FATs) * Continuously strive for excellence in customer experience, ensuring that designs meet and exceed expectations. We’re looking for an Applications Engineer who has the following skills and experience… * An Engineering background with a passion for exceeding customer expectations * Proficiency in more »

who are evolving their core platform to support their international expansion plans. As a Product Owner here, you will be crucial in driving customer-centricity externally and lean software delivery internally. You’ll be working across a range of initiatives for their core fulfilment platform and, as such, someone … trusted to do what you do best – add value To define a cohesive vision and roadmap for your digital products, enhancing the business/customer experience at all points Collaborate with the broader development and QA team to deliver consistent, high-quality output Opportunity to work with a more »