understanding of Azure Sentinel and Microsoft Defender. Key Responsibilities: Monitor security events and alerts using Azure Sentinel and Microsoft Defender, ensuring timely and effective response to potential threats. Mentor L1/L2 SOC Analysts whilst acting as their technical escalation point. Analyze and investigate security incidents, providing detailed reports … configurations, and policies within Azure Sentinel and Microsoft Defender. Collaborate with cross-functional teams to develop and enhance security strategies, including threat hunting and incidentresponse procedures. Stay updated with emerging security threats, vulnerabilities, and industry best practices to proactively address potential risks. Requirements: Proven experience as a more »
Greater Cheshire West and Chester Area, United Kingdom Hybrid / WFH Options
psd group
to vulnerability management reduction across all IT Systems and you will work with the SOC to assist in the coordination and management of cyber incidentresponse activities. The ideal candidate will have come from a IT Infrastructure background, have moved into Cyber Security, and will hold a current … due to the volume of applications received, we are unable to communicate feedback to all candidates. In the event you have not received a response within 14 days of your application, it is unlikely that your application will be progressed on this occasion. Please continue to review our website more »
to ensure timely identification, capture, assignment, processing and completion of incidents and service requests • Monitor ticket queues to identify trends and escalate to Major Incident or Problem where appropriate • Knowledge sharing and participation in meetings to ensure an excellent customer experience • Provide advice and guidance to customers and liaise … parties on support issues where appropriate • Ensure that users are kept informed of the status of any outstanding calls • Ensure that documentation (technical notes, incident resolution notes, installation procedures, user guides etc.) are developed and maintained up to date and stored in the appropriate document repository • When a Major … Incident occurs, reprioritise work in accordance with the requirements dictated by the Digital Workplace Manager • Work with other teams within the IT Department to achieve call resolution. Technical Support • Support videoconferencing facilities & meeting room functionality (including tele-conferences, web meetings and room bookings) • Troubleshooting of networking issues including cabling more »
Perform data profiling and analysis to identify patterns, trends, and insights. Conduct security assessments and vulnerability scanning. Respond to security incidents and participate in incidentresponse activities. Stay updated on evolving security threats and Microsoft security solutions. Act as a point of contact between SOC team and customer. more »
activities and ensure that user accounts are deployed and configured correctly according to group standards Service operations SLAs/customer expectations are met (eg incidentresponse and resolution, service request fulfilment - particularly on user start/account creation and delivery of IT devices) Knowledge and Skills Excellent knowledge more »