goal of becoming the recruitment and training agency of choice for both clients and candidates. We are seeking a skilled and motivated Level 2 ITSupport Specialist to join our dynamic IT team. The ideal candidate will have a strong technical background combined with excellent communication skills … and Mobile Device Management (MDM) is highly desirable. Familiarity with Power Apps, Flow, and Forms will be considered a significant advantage. Key Responsibilities: Technical Support: - Provide second-level technical support to end-users, troubleshooting and resolving complex IT issues. - Assist in the diagnosis and resolution of hardware … software, and network-related issues. - Escalate unresolved issues to higher-level support or vendors when necessary. Active Directory and Azure AD Administration: - Manage and maintain AD and AAD environments, including user accounts, groups, and permissions. - Perform routine AD and AAD tasks such as password resets, account unlocks, and policy more »
ITSupport Engineer Location: Central London Salary: £25,000 - £30,000 per annum DOE Benefits: Competitive salary. Career development opportunities. Relevant certifications paid for Annually! Pension scheme and health insurance. Flexible working hours. Employee discounts. Supportive work environment. Are you passionate about IT and looking to kickstart … your career in a dynamic environment? We are seeking an enthusiastic ITSupport Engineer to join our team. Responsibilities: Provide technical support to users via phone, email, and in person. Troubleshoot hardware, software, and network issues. Install, configure, and maintain IT systems and applications, including Windows … and macOS operating systems, Active Directory, Office 365, VMware, Cisco technologies, and Veeam backup solutions. Assist with IT projects and upgrades. Maintain accurate records of support requests and resolutions. Collaborate with team members to improve IT processes. Essential Skills: Strong communication and customer service skills. Solid understanding more »
We are looking for an experienced 2 nd to 3 rd line ITsupport technician to be based in the City of London. The starting base salary is £35,000-40,000, depending on experience and Microsoft certifications. To be considered for this position, you must be a … via telephone, email, and desk-side; troubleshooting and problem analysis; proactive maintenance to systems and Cloud services; taking escalation calls from 1 st line support; managing helpdesk queues; contributing to deployment projects such as Cloud service builds and office moves. Musts are in-depth experience of Windows 10/ more »
