for the delivery and maintenance of the following core tasks: '€¢Ensure all Onsite Service Levels and Key Performance Indicators are met '€¢Adoption of core ITIL disciplines: Incident, Problem and Change Management and be able to demonstrate their effectiveness through Key Performance Indicators '€¢Maintain relationships with 3rd party suppliers working in more »
integration architecture, including modern RESTful API approaches and traditional messaging and web services. Familiarity with infrastructure and security architecture, IT service management frameworks (e.g., ITIL), and IT governance frameworks (e.g., COBIT). Understanding of secure design and development practices and frameworks, preferably ISC2 CSSLP or CISSP certified. Experience and Qualifications more »
Experience supporting applications (Java, .NET, Apache, IIS); Desirable: Knowledge of Microsoft Windows Server. Experience with working within financial industry; Experience with working within an ITIL framework; Experience with working with market data, FIX protocol; CMC Markets is an equal opportunities employer and positively encourages applications from suitably qualified and eligible more »
L SQL and Powershell Strong knowledge in MS SQL, SSRS, SSIS and SSAS Experience in 24/7 and on-call environments Certification in ITIL along with Microsoft and/or Oracle Awareness of Nutanix tooling, along with Dell DDBoost or Veeam is a bonus Database Administrator - SQL, Oracle, Azure more »
quality improvements. * Security and governance models for cloud engineering and operations -Desired * Driving IT and business automation across product management, engineering, and operations -Desired * ITIL and service management * Being comfortable in a client-facing role, with previously consulting or advisory experience. more »
maintenance, migration, and other activities. • Provide compelling evidence of your SharePoint Online administration experience in similar or larger sized organizations. • Leverage your exposure to ITIL processes, preferably ITIL v4 Foundation certified. • Demonstrate agility in navigating ambiguous situations and showcase your initiative. • Highlight your proficiency in the Microsoft Office 365 suite. … discussions, brainstorming sessions, and adeptly manage competing priorities. Requirements: • Proven track record in SharePoint Online administration in similar or larger sized organizations. • Exposure to ITIL processes, preferably ITIL v4 Foundation certified. • Comfortable operating in ambiguous situations, demonstrating initiative. • Highly proficient in the Microsoft Office 365 suite. • Strong communication and collaboration more »
as an escalation point offering 2nd and 3rd line support to further facilitate a seamless operation and keeping the standards high. Adhering to the ITIL framework ensures efficient delivery of operational services, while also serving as a key point of contact for IT service delivery (although an ITIL certification is … site spanning over 20 acres. Your role will entail adeptly managing Service Desk platforms and ensuring smooth day-to-day IT operations. Proficiency in ITIL and Incident Management is essential, alongside the ability to analyse data, recognize potential issues and trends, and articulate findings to enable informed actions, decision-making … across your CV to rory.kelly @ circlerecruitment.com IT Manager - Infrastructure - Servers - Network - Management - O365 - AD - Auto Pilot - Intune - MDM - Northwood - North West London - Service Desk - ITIL - Agile - IT Service Manager Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer more »
processes and culture so that solutions meet goals and objectives. The ideal candidate will Proven experience providing exceptional customer service In-Depth knowledge of ITIL processes and procedures and strong understanding of the ITIL service lifecycle and the 5 lifecycle stages Experience of hardware and software installation and configuration Good more »
City of London, London, United Kingdom Hybrid / WFH Options
83zero Limited
practices and industry trends. Define and run architecture governance processes, shaping the architectural strategy to align with business objectives. Maintain a strong focus on ITIL processes and ServiceNow solutions. Team Collaboration and Leadership: Work closely with stakeholders, team members, and clients, offering expert input and guiding junior members. Participate in … Separation into a masterpiece. 1 undergraduate degree or higher in any subject covering Engineering, Mathematics, Computer Science, or Business. ServiceNow Certified System Administrator (CSA) ITIL Foundation ServiceNow Certified Implementation Specialist ITSM (CIS-ITSM) ServiceNow Certified Application Developer (CAD) - advantageous To apply please click the "Apply" button and follow the instructions. more »
City of London, London, United Kingdom Hybrid / WFH Options
AWD online
the finance team with invoice queries and support with late payments Target Orientated : Experience of working towards a target account plans, on-going management ITIL : Familiar with the ITIL framework principals (Incident/Problem/Change Management, Service Catalogue, Continuous Improvement) Multitask/Organisation : Experience of dealing with several different more »
City of London, London, United Kingdom Hybrid / WFH Options
HAAR RECRUITMENT LIMITED
Experience with Other Oracle technologies. Experience with OCI, AWS or other cloud vendors. Previous experience of working within a support services environment, underpinned by ITIL-based working practices. The candidate would ideally be certified at Foundation level for ITIL, but training to achieve this will be provided if required. Skills more »
external) and to Capita TSS What you will be doing '€¢Champion service management and associated processes and procedures within Capita TSS, operating within the ITIL frameworks and aligned with ISO2000, for which they are subject matter experts '€¢Provide IT Service Management consultancy services to Capita, its businesses and clients '€¢Negotiation … and renegotiation of customer contracts relating to IT Service Management, including service models and associated ITIL functions, SLAs/KPIs and Service Recognition and Penalty schemes '€¢Produce and Manage Service Descriptions on behalf of teams across IT Services '€¢Participate in cost model development, cost modelling and new business governance '€¢Take more »
experience of working in Service Delivery/Service Management within a large outsourced environment spanning multiple geographies and business units.'€¢Excellent knowledge of all ITIL Change Management and service support processes.'€¢Sound knowledge of IT infrastructure and application technologies'€¢Experience in handling complex situations and escalations'€¢Track record in the more »
City of London, London, United Kingdom Hybrid / WFH Options
Tria
for a rapidly growing organisation who are going through a global transformation programme with significant investment behind them. Your primary role will be implementing ITIL governance across a centralised greenfield Service Delivery function, specifically focussing on Incident and Service Request Management. What we are looking for: Extensive ITIL experience Experience more »
City of London, London, United Kingdom Hybrid / WFH Options
HAAR RECRUITMENT LIMITED
capability in areas such as PL/SQL & APIs, Alerts, Workflow, BI Publisher & Bursting. Previous experience of working within a support environment, underpinned by ITIL based working practices (the candidate should ideally be certified at Foundation level for ITIL, but training to support this will be provided if a candidate … to work accurately. The ability to work under pressure and plan, manage and deliver multiple simultaneous activities. This will include good time management skills. ITIL v3 Certification would be desirable. more »
City of London, London, United Kingdom Hybrid / WFH Options
HAAR RECRUITMENT LIMITED
tools, including areas such as PL/SQL & APIs, Alerts, Workflow, BI Publisher & Bursting. Previous experience of working within a support environment, underpinned by ITIL-based working practices (the candidate should ideally be certified at Foundation level for ITIL, but training to support this will be provided if a candidate … to work accurately. The ability to work under pressure and plan, manage and deliver multiple simultaneous activities. This will include good time management skills. ITIL v3 Certification would be desirable. more »
City of London, London, United Kingdom Hybrid / WFH Options
Carrington Recruitment Solutions Limited
Infrastructure Services Analyst, ITIL, ISO 27001, WAN, LAN, MPLS, WIFI, Global IT Environment, Part Remote, 12 month FTC Infrastructure Services Analyst required to work for a Professional Services business based in the City of London. However, this will be a role where you will be in the office for more »
You must have experience working within the Lloyd's insurance markets & support these specialty insurance specific applications. Your skills within SQL & understanding of the ITIL frameworks will be necessary for you to be successful in this role. Skills: SQL Eclipse, Claims ITIL framework. Lloyd's insurance market knowledge. What's more »
