First Line Support Analyst
Coalville, Leicestershire, East Midlands, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Ibstock PLC
procedures, and documentation to help other team members resolve IT incidents and service requests. Participating in ServiceDesk projects and initiatives, including identifying areas for process improvement and contributing to the development and implementation of new processes and procedures. Knowledge, Skills and Experience: Essential: Great interpersonal and communication skills … problems and solutions for exploration Sense of urgency and pride in ownership, coupled with a ?can do' attitude Passionate, flexible and committed approach to process dependent task (completer finisher) Experience of working to build strong internal relationships and understanding of customer/stakeholder needs Ability to plan, hold and more »
Employment Type: Permanent, Work From Home
Posted: